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I hereby notify you of my decision to terminate the contract relating to the Lingq service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Lingq: Easy Method
What is Lingq
Overview
LingQ is an online language-learning platform that uses immersion-style reading and listening with user-imported content, vocabulary tracking, and review tools.
Core features
It offers lessons, imports, TTS voices, and tracking to build vocabulary and comprehension over time.
How to cancel Lingq
Cancel via App Store (iOS)
- Open Settings on your iPhone/iPad.
- Tap your name → Subscriptions → LingQ → Cancel Subscription.
- LingQ cannot cancel App Store subscriptions or issue App Store refunds; access continues until the end of the paid period.
- See official guidance: LingQ help - App Store instructions.
Cancel via Google Play (Android)
- Open the Google Play Store app on your Android device.
- Tap Menu → Subscriptions → LingQ → Cancel.
- Access remains until the end of your current billing period.
- See official guidance: LingQ help - Google Play instructions.
Cancel via Web (LingQ website)
- Log in at LingQ website, go to Profile → Settings → Account or Change Plan.
- Downgrade to the Free plan to stop auto-renewal; you keep access until the end of the paid billing period.
- For web refunds and policies, consult the official help pages and terms linked below.
What happens when you cancel
Access after cancellation
If you cancel through App Store, Google Play, or the web, you retain Premium access until the end of the paid period.
Auto-renewal and billing
Cancellation stops future automatic renewals. Billing already charged for the current period is typically not reversed except where refund policies apply.
Account data
Your LingQ account, progress, and imported content remain available under your account settings unless you delete the account separately.
Will I get a refund?
Web and Google Play purchases
- Full refunds for web or Google Play purchases are available if requested within 30 days of payment by contacting support@ling-app.com.
- Web refunds typically take about 5 - 10 business days; Google Play timing varies by platform.
- Reference: How to cancel & request a refund.
App Store (iOS) purchases
- Apple handles App Store refunds; LingQ cannot process refunds for iOS purchases.
- Request a refund directly from Apple; timing depends on Apple’s processes.
- See official guidance: LingQ help - App Store refund note.
LingQ-specific refund rules
- First-time Premium sign-ups who are unsatisfied within the first 30 days may be entitled to a full refund under LingQ Terms of Service.
- After that period, LingQ’s terms state billing is generally non-refundable (no refunds for partial months, upgrades/downgrades, or unused time).
- Money-back Guarantee (web purchases) may apply within 30 days for significant technical failures or no visible results after following recommendations for at least 14 days; evidence is required.
- See LingQ Terms: Terms of Service and the refund survey policy: Money‑Back Guarantee details.
Lingq plans and pricing
Pricing table (in-app Singapore App Store)
| Plan | Price (SGD) | Period | Features |
|---|---|---|---|
| Premium Monthly (in-App Purchase, App Store Singapore) | S$20.00 | Monthly | Full Premium access (unlimited words, imports, offline, tracking, etc.) |
| Premium Plus Monthly (in-App Purchase, App Store Singapore) | S$40.00 | Monthly | Premium features plus 3,000 LingQ points for tutoring, corrections, premium lessons |
| Premium Plus Yearly (in-App Purchase, App Store Singapore) | S$359.98 | Annual | Premium Plus features billed once per year |
Notes on pricing
These prices reflect in-app purchases listed in the Singapore App Store (2025 listing).
Website pricing in USD/GBP may differ because of currency conversion and payment platform differences.
Your consumer rights in Singapore
LingQ’s stated rights and guarantees
- LingQ Terms allow a full refund for first-time Premium sign-ups within 30 days if unsatisfied.
- Money‑back Guarantee for web purchases can apply within 30 days under specific conditions (technical failure or no visible results after following guidance for 14 days).
- See the LingQ Terms: Terms of Service and refund policy: Refund policy details.
Local recourse in Singapore
Consumers in Singapore can pursue complaints through local channels such as CASE or the Small Claims Tribunal if a service provider refuses a legitimate refund.
When to escalate
- If LingQ or a payment platform refuses a valid refund under their stated policy, gather evidence and consider filing with CASE or the Small Claims Tribunal.
- Tourists may use Singapore tourism or consumer complaint channels if relevant.
Customer experiences
Positive feedback
Users often praise LingQ’s immersion-based reading/listening approach and vocabulary gains versus some alternatives.
Other positives include flexible content import, TTS voices, and review variety.
Negative feedback
Common complaints report a dated or clunky UI, technical bugs, and difficulties with customer support response for cancellations or refunds.
There are reports of confusing pricing or billing issues; individual language-specific problems (e.g., Thai segmentation) have been mentioned by learners.
Documentation checklist
Before contacting support
- Account email and username used for LingQ.
- Purchase receipt or order confirmation showing date, amount, and platform.
- Platform used to purchase (App Store, Google Play, or Web).
If requesting a refund or dispute
- Clear description of the issue and desired outcome (refund, downgrade, etc.).
- Screenshots of subscription status, billing history, and any error messages.
- Evidence of following recommended steps (for Money‑Back Guarantee cases: logs showing at least 14 days of use and applied recommendations).
Common mistakes
Canceling in the wrong place
Example: trying to cancel an iOS subscription from the LingQ website. App Store subscriptions must be cancelled in Apple’s Subscriptions settings.
This often leads to continued billing because the platform subscription remains active.
Missing the refund window
Example: requesting a web refund after 30 days when LingQ’s first-time 30‑day policy applies; refunds are less likely after the window closes.
Keep purchase receipts and act promptly if you intend to request a refund.
Comparative recap
Quick comparison
| Platform | How to cancel | Refunds (typical) | Access after cancel |
|---|---|---|---|
| App Store (iOS) | Cancel via Settings → [your name] → Subscriptions → LingQ. | Apple handles refunds; LingQ cannot process App Store refunds. | Access continues until end of paid period. |
| Google Play (Android) | Cancel via Google Play Store app → Subscriptions → LingQ → Cancel. | Full refund may be available if requested within 30 days; timing varies. | Access continues until end of paid period. |
| Web (LingQ website) | Log in → Profile → Settings → Account or Change Plan → Downgrade to Free. | Full refunds available if requested within 30 days via support@ling-app.com; web refunds ~5 - 10 business days. | Access continues until end of paid billing period. |
Notes
All refund eligibility and timing are subject to LingQ’s terms and platform rules. For details, consult the linked official pages below.
After cancelling
Follow-up actions
- Save confirmation screenshots or emails showing the cancellation.
- Monitor your next bank or card statement to confirm billing has stopped.
Helpful official links and contacts
- How to cancel & request a refund (includes App Store note): LingQ help - cancel & refund
- How to cancel a subscription (Google Play & web guidance): LingQ help - cancel subscription
- Terms of Service (refund rules): LingQ Terms
- Money‑Back Guarantee details (web purchases): Refund policy - survey
- Support email for refunds and account help: support@ling-app.com
Address
Local address
LINGQ TRADINGS PTE. LTD.
633 Veerasamy Road, #05-112, Singapore 200633
Notes about contacting
Use the support email for account and refund requests; physical mail is rarely used for subscription support.