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Lingq

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Termination letter drafted by a specialized lawyer
Sender
How to Cancel Lingq Subscription | Postclic
Lingq
633 Veerasamy Road, #05‑112
200633 Singapore Singapore
support@lingq.com
Cancellation of Lingq contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Lingq service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Lingq
633 Veerasamy Road, #05‑112
200633 Singapore , Singapore
support@lingq.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Lingq. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Lingq: Easy Method

What is Lingq

Overview

LingQ is an online language-learning platform that uses immersion-style reading and listening with user-imported content, vocabulary tracking, and review tools.

Core features

It offers lessons, imports, TTS voices, and tracking to build vocabulary and comprehension over time.

How to cancel Lingq

Cancel via App Store (iOS)

  • Open Settings on your iPhone/iPad.
  • Tap your name → Subscriptions → LingQ → Cancel Subscription.
  • LingQ cannot cancel App Store subscriptions or issue App Store refunds; access continues until the end of the paid period.
  • See official guidance: LingQ help - App Store instructions.

Cancel via Google Play (Android)

  • Open the Google Play Store app on your Android device.
  • Tap Menu → Subscriptions → LingQ → Cancel.
  • Access remains until the end of your current billing period.
  • See official guidance: LingQ help - Google Play instructions.

Cancel via Web (LingQ website)

  • Log in at LingQ website, go to Profile → Settings → Account or Change Plan.
  • Downgrade to the Free plan to stop auto-renewal; you keep access until the end of the paid billing period.
  • For web refunds and policies, consult the official help pages and terms linked below.

What happens when you cancel

Access after cancellation

If you cancel through App Store, Google Play, or the web, you retain Premium access until the end of the paid period.

Auto-renewal and billing

Cancellation stops future automatic renewals. Billing already charged for the current period is typically not reversed except where refund policies apply.

Account data

Your LingQ account, progress, and imported content remain available under your account settings unless you delete the account separately.

Will I get a refund?

Web and Google Play purchases

  • Full refunds for web or Google Play purchases are available if requested within 30 days of payment by contacting support@ling-app.com.
  • Web refunds typically take about 5 - 10 business days; Google Play timing varies by platform.
  • Reference: How to cancel & request a refund.

App Store (iOS) purchases

  • Apple handles App Store refunds; LingQ cannot process refunds for iOS purchases.
  • Request a refund directly from Apple; timing depends on Apple’s processes.
  • See official guidance: LingQ help - App Store refund note.

LingQ-specific refund rules

  • First-time Premium sign-ups who are unsatisfied within the first 30 days may be entitled to a full refund under LingQ Terms of Service.
  • After that period, LingQ’s terms state billing is generally non-refundable (no refunds for partial months, upgrades/downgrades, or unused time).
  • Money-back Guarantee (web purchases) may apply within 30 days for significant technical failures or no visible results after following recommendations for at least 14 days; evidence is required.
  • See LingQ Terms: Terms of Service and the refund survey policy: Money‑Back Guarantee details.

Lingq plans and pricing

Pricing table (in-app Singapore App Store)

Plan Price (SGD) Period Features
Premium Monthly (in-App Purchase, App Store Singapore) S$20.00 Monthly Full Premium access (unlimited words, imports, offline, tracking, etc.)
Premium Plus Monthly (in-App Purchase, App Store Singapore) S$40.00 Monthly Premium features plus 3,000 LingQ points for tutoring, corrections, premium lessons
Premium Plus Yearly (in-App Purchase, App Store Singapore) S$359.98 Annual Premium Plus features billed once per year

Notes on pricing

These prices reflect in-app purchases listed in the Singapore App Store (2025 listing).

Website pricing in USD/GBP may differ because of currency conversion and payment platform differences.

Your consumer rights in Singapore

LingQ’s stated rights and guarantees

  • LingQ Terms allow a full refund for first-time Premium sign-ups within 30 days if unsatisfied.
  • Money‑back Guarantee for web purchases can apply within 30 days under specific conditions (technical failure or no visible results after following guidance for 14 days).
  • See the LingQ Terms: Terms of Service and refund policy: Refund policy details.

Local recourse in Singapore

Consumers in Singapore can pursue complaints through local channels such as CASE or the Small Claims Tribunal if a service provider refuses a legitimate refund.

When to escalate

  • If LingQ or a payment platform refuses a valid refund under their stated policy, gather evidence and consider filing with CASE or the Small Claims Tribunal.
  • Tourists may use Singapore tourism or consumer complaint channels if relevant.

Customer experiences

Positive feedback

Users often praise LingQ’s immersion-based reading/listening approach and vocabulary gains versus some alternatives.

Other positives include flexible content import, TTS voices, and review variety.

Negative feedback

Common complaints report a dated or clunky UI, technical bugs, and difficulties with customer support response for cancellations or refunds.

There are reports of confusing pricing or billing issues; individual language-specific problems (e.g., Thai segmentation) have been mentioned by learners.

Documentation checklist

Before contacting support

  • Account email and username used for LingQ.
  • Purchase receipt or order confirmation showing date, amount, and platform.
  • Platform used to purchase (App Store, Google Play, or Web).

If requesting a refund or dispute

  • Clear description of the issue and desired outcome (refund, downgrade, etc.).
  • Screenshots of subscription status, billing history, and any error messages.
  • Evidence of following recommended steps (for Money‑Back Guarantee cases: logs showing at least 14 days of use and applied recommendations).

Common mistakes

Canceling in the wrong place

Example: trying to cancel an iOS subscription from the LingQ website. App Store subscriptions must be cancelled in Apple’s Subscriptions settings.

This often leads to continued billing because the platform subscription remains active.

Missing the refund window

Example: requesting a web refund after 30 days when LingQ’s first-time 30‑day policy applies; refunds are less likely after the window closes.

Keep purchase receipts and act promptly if you intend to request a refund.

Comparative recap

Quick comparison

Platform How to cancel Refunds (typical) Access after cancel
App Store (iOS) Cancel via Settings → [your name] → Subscriptions → LingQ. Apple handles refunds; LingQ cannot process App Store refunds. Access continues until end of paid period.
Google Play (Android) Cancel via Google Play Store app → Subscriptions → LingQ → Cancel. Full refund may be available if requested within 30 days; timing varies. Access continues until end of paid period.
Web (LingQ website) Log in → Profile → Settings → Account or Change Plan → Downgrade to Free. Full refunds available if requested within 30 days via support@ling-app.com; web refunds ~5 - 10 business days. Access continues until end of paid billing period.

Notes

All refund eligibility and timing are subject to LingQ’s terms and platform rules. For details, consult the linked official pages below.

After cancelling

Follow-up actions

  • Save confirmation screenshots or emails showing the cancellation.
  • Monitor your next bank or card statement to confirm billing has stopped.

Helpful official links and contacts

Address

Local address

LINGQ TRADINGS PTE. LTD.

633 Veerasamy Road, #05-112, Singapore 200633

Notes about contacting

Use the support email for account and refund requests; physical mail is rarely used for subscription support.

FAQ

To cancel your Lingq subscription via the App Store, open Settings on your iPhone/iPad, tap your name, go to Subscriptions, select Lingq, and then tap Cancel Subscription. Remember to keep proof of cancellation.

When you cancel your Lingq subscription through Google Play, you will retain access until the end of your current billing period. Make sure to keep proof of your cancellation.

Yes, if you cancel your Lingq subscription within 30 days of payment, you can request a full refund by contacting support@ling-app.com. Keep proof of your cancellation request.

After canceling your Lingq subscription, your account data, including progress and imported content, will remain available unless you delete your account separately. Keep proof of cancellation.

To downgrade to the Free plan on the Lingq website, log in, go to Profile, then Settings, and select Account or Change Plan. Ensure you keep proof of your downgrade request.