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Cancellation service #1 in Singapore
Lovevery is a subscription service that provides age‑appropriate play kits, books, and guides designed to support early childhood development.
Products focus on staged play for infants and young children and are shipped on a recurring schedule depending on the plan.
Parents and caregivers seeking developmentally guided toys and reading material commonly subscribe for newborns through early childhood.
Subscriptions can be managed online or via the platform used to subscribe (web, App Store, Google Play).
After cancellation, you will stop future recurring shipments once the cancellation takes effect on the schedule noted above.
Your account will retain past order history and any digital access associated with past shipments unless otherwise stated.
Cancellations must be completed at least three days before the next scheduled ship date to prevent that shipment.
If you miss the cutoff, the next kit may still ship and be billed as scheduled.
Lovevery maintains account details and order records; cancelling a subscription does not automatically delete your account.
Contact customer support if you need account deletion or data‑related requests.
If a shipment has already been confirmed as shipped, cancelling your subscription may not stop that charge or the parcel.
In those cases, use the return process or contact Lovevery Customer Experience for next steps.
The table below lists approximate Singapore dollar (SGD) prices converted from USD/AUD as of early 2026.
Official Lovevery pages may not show Singapore‑specific SGD pricing; use the table as a guideline.
| Plan | Price | Period | Features |
|---|---|---|---|
| Early Reader Club (0 - 4 years) | S$39.15 / shipment | Every 2 months | 3 books + Lovevery App access |
| Early Reader Club (4 - 7+ years) | S$45.90 / shipment | Every 2 months | Reading Skill Set + Lovevery App access |
| Play Kits | S$108 / shipment | Every 2 - 3 months | 6 - 8 playthings + Play Guide |
| Play Kits + Book Bundle | S$132 / shipment | Every 2 - 3 months | 6 - 8 playthings + Play Guide + 3 books |
| Book Bundles (standalone) | S$24 per bundle | One‑time purchase | 2 books, no shipping if added to Play Kit |
Lovevery provides a voluntary 30‑day return window for most items; this is a company policy, not a Singapore statutory cooling‑off period.
There is no explicit 14‑day automatic withdrawal right stated by Lovevery for Singapore customers.
Singapore consumers retain rights under local consumer protection laws for defective or misdescribed goods.
If you believe a product is faulty or the seller has breached contract terms, consider contacting local consumer protection authorities for guidance.
Product quality is often viewed positively, while service and subscription management receive more mixed reviews.
Plan cancellations and returns may require persistence with customer experience if issues arise.
A common error is attempting to cancel from inside the Lovevery mobile app - this does not cancel App Store or Google Play subscriptions.
If you subscribed on a platform, cancel in that platform’s subscription settings to avoid continued billing.
Waiting until the last day can cause the next shipment to process - cancellations must be made at least three days before the next scheduled ship date.
Expect that a shipment already confirmed as shipped may still be billed and delivered.
Cancelling does not automatically refund or stop shipments already in transit; you may need to return delivered items per Lovevery’s return policy.
Check the 30‑day return window and non‑returnable item list before assuming you can return everything.
| Method | Ease | Refund available | Period |
|---|---|---|---|
| Lovevery.com (web) | Direct in-account cancellation; straightforward | Refund for prepaid kits not yet shipped (3 - 5 business days) | Cancel ≥3 days before next shipment |
| App Store / Google Play | Cancel in platform settings; not in Lovevery app | Platform-dependent refunds; manage via App Store/Google Play | Platform billing cycles |
| After shipment / Customer Experience | May require contact and returns; less predictable | Refunds via returns if eligible; subject to 30‑day policy and exceptions | Returns within 30 days for most items |
If you need to return delivered items, follow Lovevery’s return instructions and check whether your item is eligible.
Remember that some items, such as the Montessori Playshelf, are non‑returnable.
Lovevery, Inc.
918 W. Idaho Street, Suite 300, Boise, Idaho 83702, United States
Lovevery does not list a Singapore‑specific cancellation address; Singapore customers should use the online process or platform subscription settings.
For support, use the Lovevery help pages linked above and be prepared with the documentation checklist.
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Written by Charmaine Toh
Regulatory watch · 7 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 7 years to make sure every Postclic template is compliant and admissible in court.