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Cancel MIMO
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Cancellation service #1 in Singapore
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I hereby notify you of my decision to terminate the contract relating to the Mimo service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Mimo: Easy Method
What is Mimo
Overview
Mimo is an interactive mobile and web platform for learning to code through bite-sized, gamified lessons covering languages like Python, JavaScript and HTML.
The app targets beginners and intermediates with progress tracking, certificates and project-based learning designed for short daily practice.
Where it operates
Mimo is available as an iOS app in the Singapore App Store and on Android and the web through account sign-in.
Pricing and purchase channels vary by platform (App Store, Google Play, web purchases). See pricing below for common Singapore prices.
How to cancel Mimo
Cancel via App Store (iOS)
- Open the App Store on your iPhone/iPad and tap your Apple ID or profile icon.
- Go to Subscriptions, find Mimo, and choose Cancel Subscription.
- If Mimo does not appear in your subscriptions, the subscription may have been purchased via the web - check your account or email for purchase confirmation.
Cancel via Google Play (Android) and Web
- Google Play: Open Google Play > Menu > Subscriptions, select Mimo, then Cancel. If Mimo is not listed, you may have subscribed on the web - check your email/account.
- Web (Mimo website): Sign into your Mimo account on the website and cancel from Account or Subscription settings.
What happens when you cancel
Access after cancellation
After cancellation you retain access to paid content until the end of your current billing period.
Access continues for the time you already paid; the subscription will not renew after the period ends.
Data and account state
Your data and progress are retained unless you request account deletion from Mimo.
Uninstalling the app does not cancel your subscription; you must cancel through the platform used for purchase.
Will I get a refund?
Platform refund rules
- Google Play: If within ~48 hours of purchase, request a refund directly via Google Play. If beyond 48 hours, submit a refund request to Mimo support with your Google receipt.
- App Store (iOS): Apple handles refunds. Request a refund via Apple (for example, using Report a Problem in your Apple ID purchase history).
- Web purchases: Submit a refund request to Mimo support via their website and attach your receipt; refunds are discretionary and handled case-by-case.
Limitations and cooling-off
Mimo’s official policies do not state an automatic 14-day cooling-off or guaranteed refund period.
Their terms state refunds are not guaranteed; outcome depends on platform rules or Mimo’s discretion.
Mimo plans and pricing
Pricing table (Singapore)
| Plan | Price | Period | Features |
|---|---|---|---|
| Mimo Pro (Learn to Code on the Go) | S$14.98 | monthly | Pro tier, presumably full access, flexible learning |
| Mimo Max (Code Fast, Build Projects) | S$59.98 | annual | Full access to coding courses, app and web |
| Mimo Premium Monthly | S$12.48 | monthly | Premium tier access, potentially limited vs Pro |
| Mimo Premium Yearly | S$39.98 | annual | Premium tier access |
Notes on pricing
Prices above are taken from the Singapore App Store listing and reflect in-app purchase options found there.
Other price points (promotional or legacy) have appeared and may vary; always confirm the price at purchase.
Your consumer rights in Singapore
What Mimo states
Mimo does not state a Singapore-specific refund policy; refunds depend on platform rules and Mimo’s discretionary handling.
Their terms indicate refunds are not guaranteed and no automatic cooling-off is provided by Mimo.
Singapore law and options
Consumers in Singapore can consider the Consumer Protection (Fair Trading) Act (CPFTA) if digital services were misleading or unfair.
CPFTA typically applies to defective goods/services or false representations; for guidance consumers may contact CASE (Consumers Association of Singapore).
Customer experiences
Positive feedback
- Users praise bite-sized, gamified lessons and a smooth experience; many find it effective for beginners.
- Progress tracking, certificates and motivational structure are commonly highlighted features.
Negative feedback
- Some users report difficulty locating or cancelling subscriptions, leading to unintended charges.
- There are reports of app freezes after exercises and complaints about gated content and repeat renewal charges.
Documentation checklist
Essential items to gather
- Receipt or purchase confirmation (email) showing date, amount and platform.
- Screenshot of subscription in App Store or Google Play (if visible) or account subscription page for web purchases.
- Your Mimo account email and any correspondence with support.
What to include in refund requests
- Clear copy of the receipt and the reason for the refund request.
- Platform used to purchase (Apple, Google Play or Web) and timestamps of attempted cancellations.
- Any cancellation confirmations or evidence that charges continued after cancellation.
Common mistakes
Uninstalling the app instead of cancelling
Uninstalling the Mimo app does not stop auto-renewing subscriptions. Cancellation must be performed through the platform where the purchase was made.
Checking the wrong account or store
Users sometimes check the wrong Apple ID or Google account and cannot find the subscription; always verify the exact account used at purchase.
If the app subscription does not appear in the store subscriptions list, check for a web purchase confirmation in your email.
Comparative recap
Quick comparison
| Purchase channel | How to cancel | Refund route |
|---|---|---|
| App Store (iOS) | Cancel via Apple ID > Subscriptions in the App Store | Apple manages refunds (use Report a Problem) |
| Google Play (Android) | Cancel via Google Play > Subscriptions | Request refund via Google Play within ~48 hours; otherwise request via Mimo with receipt |
| Web (Mimo website) | Sign into Mimo account on the website and cancel in subscription settings | Submit refund request to Mimo support; refunds discretionary |
Takeaway
Cancel on the same platform used to buy your subscription. Refund chances and processes differ between platforms and web purchases.
After cancelling
What to check immediately
- Confirm you received a cancellation confirmation email or screenshot of the cancelled subscription.
- Verify the subscription end date and that no further charges are scheduled.
Helpful link
For the iOS listing and in-app purchase information see the App Store page: Mimo on the Singapore App Store.
If you need a refund or account deletion after web purchase, contact Mimo support through the Mimo website (sign in to your account to find support options).
Address
Registered contact
MIMO CREATION PTE. LTD.
10 ANG MO KIO STREET 65 #04-04, Singapore 569059
Notes
This guide uses verified information about cancellations, refunds, pricing and user feedback collected for Singapore users.
For final account or billing actions, always use the platform or official support channels tied to your purchase.