Postclic unlimited subscription: promo at SGD 1,36 for 48h with a mandatory first month at SGD 73,99, then SGD 73,99 per month without commitment
Cancel MONDLY
in 30 seconds only!
Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Mondly service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Mondly: Easy Method
What is Mondly
Overview
Mondly is a digital language-learning platform that offers interactive lessons, vocabulary practice and speech recognition across many languages.
It operates primarily on a subscription model that unlocks premium content and features across mobile apps and the web.
Subscription model
Access to premium content is controlled by recurring subscriptions purchased through app stores or Mondly's web checkout partners.
Subscriptions are billed by the store or payment processor used at purchase (Apple, Google, Huawei, or Verifone/2Checkout).
How to cancel Mondly
Cancel on iOS (App Store)
- Open Settings on your iPhone/iPad and tap your name.
- Go to Subscriptions, find Mondly and cancel the subscription there.
- Note: Deleting the Mondly app does not cancel the subscription.
Cancel on Android (Google Play)
- Open the Google Play Store, tap your profile icon, then Payments & subscriptions → Subscriptions.
- Select Mondly and cancel the subscription from Google Play.
- Note: Deleting the app does not stop billing; access remains until the billing period ends.
Cancel on the web (2Checkout / Verifone)
- If you purchased via Mondly's web partner (2Checkout/Verifone), use the 2Checkout My Account link in your purchase confirmation email.
- Log in, go to "My Products" and stop automatic renewal to cancel future payments.
- Deleting your Mondly account or app does not automatically cancel this subscription.
Cancel via Huawei AppGallery
- If you purchased through Huawei AppGallery, cancel using Huawei’s AppGallery subscription settings.
- Do not expect an in-app cancellation option inside Mondly for AppGallery purchases.
What happens when you cancel
Access after cancellation
When you cancel, access to premium features typically remains until the end of the current billing period paid to the platform.
No immediate prorated refunds are usually given by Mondly; service continues until the paid period expires.
Account and data
Cancelling a subscription does not necessarily delete your Mondly account or learning progress.
If you delete your app or account separately, subscription billing can still continue unless you have cancelled via the original payment platform.
Will I get a refund?
Mondly refund policy overview
Mondly itself does not provide refunds directly for subscription purchases made through stores or payment processors.
Refunds must be requested from the original purchase platform (Apple, Google Play, 2Checkout/Verifone or Huawei).
Key refund points and exceptions
- Refunds are handled according to the policies of the store or payment processor used at purchase.
- Refunds are not guaranteed and are subject to each platform’s criteria and review.
- For more detail on refund handling and claims, see a summary at Postclic.
Mondly plans and pricing
Where to find current prices
Pricing and plan options can change frequently; always check Mondly’s official app store listings or the purchase flow on the web at the time you buy.
This guide does not list prices or promotions - verify current costs directly before subscribing.
Promotions and trials
Promotional pricing, trials and discounts vary by platform and region. Read the terms shown during checkout.
Free trials may convert to paid subscriptions automatically unless cancelled in the platform’s subscription settings.
Your consumer rights in Singapore
Cooling-off and CPFTA
Singapore’s Consumer Protection (Fair Trading) Act (CPFTA) provides a 5-business-day cooling-off right for certain unsolicited direct-sales transactions.
This cooling-off right generally does not apply to digital subscription services bought online, such as language-learning apps.
For more detail on CPFTA scope, see guidance at Advomi.
Other remedies and complaint options
If you believe you have been misled or charged unfairly, you can raise complaints with consumer protection organisations in Singapore.
Consumers may pursue recourse via the Consumers Association of Singapore (CASE) or other avenues if they suspect unfair practices.
Customer experiences
Positive feedback
Users commonly praise Mondly’s clean, colourful interface and its usefulness for beginners.
Many users appreciate pronunciation practice and simple lesson structure for rapid familiarisation.
Negative feedback and common issues
Common complaints include unexpected recurring charges after free trials and difficulty cancelling when users relied on deleting the app.
Some users report technical problems such as incorrect lesson answers or speech-recognition issues. See user reviews for patterns at Trustpilot.
Documentation checklist
What to gather before you cancel
- Proof of purchase (receipt or confirmation email).
- Account email or username used to subscribe.
- Payment method details and billing date for reference.
Why these documents help
- They speed up support inquiries with the app store, payment processor or Mondly support.
- They are essential if you need to request a refund or escalate a billing dispute.
Common mistakes
Deleting the app instead of cancelling
Many users delete the Mondly app thinking this stops billing. Deleting the app does not cancel subscriptions made through app stores or payment processors.
Always cancel from the original platform (Apple, Google Play, Huawei or 2Checkout/Verifone).
Assuming automatic refunds or cooling-off
Assuming a statutory 14‑day cooling-off or automatic refund can lead to disappointment - Singapore law does not grant a general 14‑day right for digital subscriptions.
Refunds depend on the store’s policy and the circumstances; always check the platform’s refund rules before purchasing.
Canceling the wrong account or platform
Users sometimes cancel a different account (e.g., a secondary email) or the wrong platform. Verify which store or checkout you used.
Check your purchase confirmation email to identify the billing platform and exact account used.
Comparative recap
Quick comparison table
| Feature | How to cancel | Refund | Access after cancel | Period |
|---|---|---|---|---|
| App Store (iOS) | Cancel via Settings → [your name] → Subscriptions → Mondly | Request from Apple (handled by Apple) | Access remains until end of paid period | annual / monthly |
| Google Play (Android) | Cancel via Play Store → Profile → Payments & subscriptions → Subscriptions | Request from Google Play (handled by Google) | Access remains until end of paid period | annual / monthly |
| Web (2Checkout / Verifone) | Use 2Checkout My Account link from confirmation email → My Products → Stop auto-renewal | Request from 2Checkout / Verifone (handled by the processor) | Access remains until end of paid period | annual / monthly |
| Huawei AppGallery | Cancel in Huawei AppGallery subscription settings | Request from Huawei (handled by Huawei) | Access remains until end of paid period | annual / monthly |
Notes on the table
The table shows who manages cancellation and refunds by purchase platform; Mondly does not directly control platform billing or refund decisions.
Always verify the exact billing period and terms shown at purchase before subscribing.
After cancelling
Follow-up steps
- Keep confirmation that you cancelled (screenshot or email) until the current billing period ends.
- Monitor your payment method for any unexpected charges and keep receipts handy if you need to dispute.
Seek help or escalate
- If you need refund guidance or a summary of Mondly cancellation issues, see Postclic.
- If you believe you were misled or charged unfairly and are in Singapore, consider contacting consumer protection resources and review CPFTA guidance at Advomi.
- For general user reviews and experiences to inform your next steps, see Trustpilot.
Address
Corporate address
500 Yale Ave N, Seattle, Washington, 98109 US
Support note
This address is provided for reference. For billing or subscription issues, use the purchase platform’s support channels first.
If you need to escalate a complaint beyond the store or payment processor, keep documentation ready and consider consumer protection options in your jurisdiction.