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Cancellation service #1 in Singapore
Resumecoach is an online subscription platform that helps users create tailored resumes and cover letters using templates and AI-based tools.
The service operates on a recurring-membership model and offers downloadable PDFs/TXT, private URL sharing, and a stated 14-day money-back guarantee for eligible subscriptions.
Individuals seeking quick, template-driven resume and cover-letter creation frequently use Resumecoach for job applications and career updates.
Subscriptions may be purchased on the web or via mobile app stores, which affects how cancellations and billing are handled.
Access policies vary: some users report immediate loss of account access after cancelling, while others retain access until the paid period ends.
Always check the confirmation email for specific access dates provided by ResumeCoach at cancellation.
Cancelling on the web is intended to stop auto-renewal for web-managed subscriptions, but App Store or Google Play managed subscriptions must be cancelled within those stores to stop their charges.
Keep an eye on your payment method for any residual or unexpected charges after cancellation and save proof of the cancellation confirmation.
ResumeCoach states a 14-day money-back guarantee for remaining time on eligible subscriptions; prorated refunds for partially used months are generally not available.
Refund eligibility is limited to the most recent membership fee charged in the month of cancellation, and only one refund is allowed per account in a 12‑month period.
The following table lists the pricing options and features drawn from available verified data and USD→SGD estimates.
Estimates use an approximate conversion of 1 USD ≈ 1.35 SGD (Feb 2026); Resumecoach does not publish official SGD prices.
| Plan | Price (approx.) | Period | Features |
|---|---|---|---|
| Premium | ≈ S$20.24/month or S$133.65/year | Monthly / Annual | Unlimited tailored resumes and cover letters; PDF & TXT download; advanced AI; private URL sharing; 14‑day money‑back guarantee |
| Premium (trial) | ≈ S$3.31 trial, then ≈ S$40.44 every 4 weeks | 4‑weekly auto‑renew | All Premium features after trial; unlimited resumes & cover letters; PDF & TXT download; advanced AI guidance |
Singapore consumers may seek assistance from the Consumers Association of Singapore (CASE) for complaints about unfair trading practices or misleading billing.
If informal resolution fails, small monetary claims can be considered at the Small Claims Tribunal or through civil channels depending on the amount and contract terms.
Many reviewers praise Resumecoach for a user‑friendly interface, useful templates, and affordable tools that simplify resume creation.
Some online reviews highlight the platform's AI features and quick resume-building workflows as valuable.
Several complaints focus on automatic subscriptions, unexpected charges, and difficulties with cancellations or denied refunds.
Reports exist of immediate access revocation after cancellation and inconsistent refund handling; weigh these experiences when deciding to subscribe or to use trials.
Having a complete record speeds up any refund requests, disputes with your bank, or formal complaints to consumer bodies.
Registered mail receipts are useful if you send a formal written cancellation to the corporate address for legal proof.
Example: cancelling on the website but keeping an active App Store subscription. If you subscribed via Apple or Google Play, you must cancel through those stores to stop their charges.
Always verify which payment channel was used and cancel there as well.
Example: assuming cancellation occurred without saving the confirmation email. Without confirmation, proving cancellation is harder if charges continue.
Take screenshots and keep emails immediately after cancelling; act quickly if you see an unexpected renewal charge.
The table below summarises where to act, refund likelihood, and important notes per cancellation route.
| Action | Where to cancel | Refund chance | Notes |
|---|---|---|---|
| Web subscription cancellation | ResumeCoach account settings / unsubscribe page | Possible (14‑day guarantee; limited to most recent fee) | Save confirmation from official unsubscribe. |
| Email cancellation | [email protected] | Variable (case by case) | Keep copies of sent/received emails as proof. |
| Apple App Store | iPhone/iPad Settings → Subscriptions | Subject to Apple policies | Web cancellation may not stop App Store billing. |
| Google Play | Google Play → Payments & subscriptions → Subscriptions | Subject to Google Play policies | Cancel within Google Play to stop Google billing. |
Confirm you received a cancellation confirmation and monitor your payment method for any further charges for at least one full billing cycle.
If charged after cancellation, contact ResumeCoach and your payment provider promptly and provide documentation.
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Av. Litoral 12‑14, 5° floor, 08005 Barcelona, Spain
If you need legal documentation, send registered signed mail to the corporate address and retain proof of posting and delivery.
Include your account email, subscription details, cancellation request, and a request for written confirmation of cancellation.
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Karthik Ho
eIDAS legal expert · 3 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 3 years.