Cancellation Save My Exams: Easy Method

What is Save My Exams

Overview

Save My Exams is an online study platform offering revision notes, past papers, model answers, mock exams and AI-marking (SmartMark) for UK-style qualifications such as GCSE, IGCSE and A‑levels.

The service is subscription‑based and provides structured revision tools aimed at improving exam performance through targeted practice and feedback.

Who uses it

Students and tutors use Save My Exams for concentrated revision, exam practice and quick topic review.

Content is organised by board and subject and is popular where concise summaries and practice questions are needed alongside official past papers.

How to cancel Save My Exams

Cancel via website (desktop or mobile)

• Sign in at your Save My Exams account.
• Go to My Account → Settings → Membership & Billing → Manage Subscription → Cancel.
• Follow the on‑screen prompts to confirm cancellation - do not click the Cancel button twice as that can cause immediate termination without a refund.

Other subscription routes

• There is no separate in‑app cancellation path through Apple App Store or Google Play; cancellation is handled on the website.
• If you subscribed using PayPal, you must also cancel the recurring payment in your PayPal account; cancelling on the Save My Exams site alone does not stop PayPal renewals.

What happens when you cancel

Access after cancellation

When you cancel a paid subscription you retain Premium access until the end of the paid billing period.

After that date your subscription will not renew and access to Premium features will end.

Account and renewals

Cancellation prevents future renewals but does not automatically delete your account or personal data.

For actions such as account deletion or data requests, see Save My Exams' Terms of Service and support pages.

Will I get a refund?

General refund policy

Save My Exams generally does not issue refunds for unused time after cancellation; cancelling stops renewal but does not produce a prorated refund.

Purchases made via the site are treated as non‑refundable outside the statutory exception noted below.

Cooling‑off (statutory) exception

• Under UK Consumer Contracts Regulations there is a 14‑day cooling‑off right: if you cancel within 14 days of purchase and have not accessed premium content, you may be entitled to a full refund.
• If you started using the premium service within the 14 days before cancelling, a proportional charge for the period used may be deducted from any refund.
• Check Save My Exams' Terms of Service for the precise conditions and how refunds are handled: Save My Exams - Terms.

Save My Exams plans and pricing

Price list (as provided)

The table below lists the available plans and the features included with Premium access.

Prices are shown in the original currencies supplied; local checkout amounts and conversion fees may differ.

Your consumer rights in Singapore

Local considerations

Save My Exams' published refund and cooling‑off terms reference UK consumer rules for statutory 14‑day rights.

Singapore consumers should note that merchant policies and local consumer protections may differ from UK rules.

Suggested actions for Singapore users

• Before purchase, check the Save My Exams Terms of Service linked on their site.
• If you need a refund or dispute a charge, contact Save My Exams support and your payment provider (bank, card issuer or PayPal) promptly.

Customer experiences

Positive feedback

Many students and tutors praise concise revision notes, plentiful topic questions, structured past‑paper hubs and SmartMark as useful revision tools.

Some users report measurable grade improvements after focused use of the platform.

Criticisms and caveats

Some users find topical questions easier or styled differently from official exam papers and recommend supplementing SME with official past papers and textbooks.

Certain subjects (for example some A‑level Chemistry topics) have been reported as less detailed, and some users question cost‑effectiveness for infrequent use.

Documentation checklist

What to gather before contacting support

• Account email address used to subscribe.
• Order or subscription reference from the confirmation email.
• Payment receipt or transaction ID (card or PayPal).
• Screenshots showing your subscription status or billing page if relevant.

If you used PayPal

• Log into PayPal and find the recurring payment agreement ID if you need to cancel PayPal renewals separately.
• Include PayPal transaction details when you contact Save My Exams for faster resolution.

Common mistakes

Clicking Cancel more than once

Clicking the Cancel button twice during the same flow can lead to unexpected immediate termination and can complicate refund requests.

Always confirm the on‑screen message that indicates cancellation was accepted and the date your access will end.

Assuming in‑app cancellation exists

Users sometimes try to cancel via the App Store or Google Play. Save My Exams requires cancellation through its website, so in‑app routes will not stop renewals.

If you subscribed via PayPal, remember to cancel the PayPal recurring payment separately; otherwise charges may continue.

Comparative recap

Quick summary

The table below compares Save My Exams' strengths and common limitations against typical alternatives (official past papers, textbooks, or other revision services).

This is a high‑level recap to help decide whether a subscription suits your needs.

After cancelling

Next steps

Confirm your cancellation using the on‑screen confirmation and retain any confirmation email for your records.

If you subscribed with PayPal, log into PayPal to cancel the recurring payment agreement there as well.

Helpful links

• Save My Exams - Terms of Service: https://www.savemyexams.com/terms/
• Save My Exams - Support / Learning Hub: https://www.savemyexams.com/learning-hub/support/is-save-my-exams-worth-it/
• Postclic summary on cancelling Save My Exams: https://www.postclic.com/en-ng/letters/education-tutoring/cancel-save-my-exams/

Address

Registered office

Save My Exams Limited, New Derwent House, 69‑73 Theobalds Road, London, England, WC1X 8TA.

Notes on contacting

Use the email associated with your Save My Exams account or the support pages linked above when seeking help or requesting account changes.