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I hereby notify you of my decision to terminate the contract relating to the Studyfetch service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Studyfetch: Easy Method
What is Studyfetch
Overview
Studyfetch is a subscription-based educational platform that provides study materials such as notes, past papers, tutorial videos and AI-powered study tools.
It offers free features plus premium plans that unlock advanced AI features, unlimited documents and paid explainers or tutoring sessions.
Who uses it
Students and learners who want organised study resources, flashcards, quizzes and AI summarisation commonly use Studyfetch.
The service is distributed via web and mobile apps (notably the iOS App Store listing for Singapore).
How to cancel Studyfetch
Cancel via the web (Studyfetch account)
- Log into your StudyFetch account on the website.
- Go to Settings → Billing Portal and use the cancel subscription option there.
- Your premium access continues until the end of the paid period after cancellation.
Cancel via mobile stores
- iOS App Store: open your App Store subscription settings and cancel there; in-app cancellation may not stop renewals. For details see the app page linked below.
- Google Play: cancel through Google Play subscription settings; in-app cancellation may not prevent renewal.
- If you cannot cancel through the app store flow, contact support via appsupport@studyfetch.com for assistance.
What happens when you cancel
Access after cancellation
When you cancel a paid subscription, access to premium features continues until your current paid period ends.
No immediate removal of paid features will occur during the already-paid period.
Renewal and billing
Automatic renewals stop after cancellation, so you will not be billed again at the next cycle for that subscription.
Keep records of cancellation confirmation and the date your access will end for future reference.
Will I get a refund?
Standard refund policy
StudyFetch does not offer refunds for change of mind, forgetting to cancel, or once the service has been rendered; refunds are discretionary.
Refunds, if approved, are issued to the original payment method and processed in approximately 5 - 10 business days.
Exceptions and how to request one
- Refunds may be granted if the product failed to function as advertised, but only after support had a chance to resolve the issue.
- If you cancel a yearly subscription or a very recently charged monthly subscription that you have barely used, you may be eligible for a refund of the unused portion - contact support to request review.
- To request a refund, contact StudyFetch support (appsupport@studyfetch.com) and provide relevant account, transaction and usage details.
Studyfetch plans and pricing
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| StudyFetch Premium Monthly | S$29.98 | monthly | Advanced AI features and infinite documents |
| StudyFetch Premium Quarterly | S$39.98 | One-time | Advanced AI features and infinite documents |
| StudyFetch Premium Yearly | S$129.98 | annual | Advanced AI features and infinite documents |
| Call Spark.E 1 Hour | S$9.98 | One-time | One-hour session with Spark.E AI tutor |
| StudyFetch Explainers Premium | S$29.98 | One-time | Access to premium explainers |
| StudyFetch Explainers Premium yearly | S$249.98 | annual | Access to premium explainers |
| StudyFetch Explainers Basic | S$14.98 | One-time | Access to basic explainers |
| StudyFetch Explainers Basic yearly | S$119.98 | annual | Access to basic explainers |
Notes on pricing
Prices above are taken from App Store (Singapore) in-app purchase listings as of early 2026.
Some 'Explainers' items do not explicitly state recurrence; the table lists them using the available descriptions.
Your consumer rights in Singapore
Expectations under local rules
StudyFetch policy does not explicitly reference Singapore consumer statutes such as the Consumer Protection (Fair Trading) Act.
Singapore consumers generally expect clear refund terms and fair marketing; StudyFetch’s discretionary refund policy may not match those expectations.
How to escalate in Singapore
- If you believe you were charged unfairly or experienced misleading practices, you can raise a complaint with CASE (Consumers Association of Singapore).
- You can also request a chargeback or dispute with your card issuer or payment provider if StudyFetch does not resolve an unauthorized or duplicate charge.
Customer experiences
Positive feedback
Many users praise StudyFetch features such as flashcards, audio recaps, AI tutoring, quizzes and gamified learning for improving study efficiency.
Specific reviews highlight an intuitive design, helpful summarisation and multimedia study modes as benefits.
Negative feedback
Reported issues include app glitches, crashes, slow loading, loss of data and bugs affecting core features like chat or audio recaps.
Users also report problems with unexpected auto-renewals, duplicate charges, difficulty obtaining refunds and challenging cancellation flows.
Documentation checklist
What to prepare before contacting support
- Account email/username associated with StudyFetch.
- Transaction receipts or screenshots showing the charge(s) and dates.
- Evidence of cancellation attempts (screenshots of settings, store subscription pages).
Additional documents to strengthen your case
- Usage logs or timestamps showing minimal use if requesting a partial refund for recent charges.
- Any correspondence with StudyFetch support and confirmation messages.
Common mistakes
Relying on in-app cancellation only
Some users wrongly assume cancelling inside the app will stop App Store or Google Play renewals; always cancel via the store’s subscription settings.
On iOS, use the App Store subscription screen to be sure the renewal is stopped.
Missing proof of cancellation or charge
Not saving receipts or cancellation confirmations makes disputes and refund requests harder to resolve.
Always capture screenshots of billing portals, store subscription pages and email confirmations when you cancel.
Comparative recap
Quick comparison
| Method | Where you cancel | Expected outcome | Refund likelihood |
|---|---|---|---|
| Web account | StudyFetch Settings → Billing Portal | Stops future renewals; access until period end | Possible (discretionary; unused yearly/very recent charges may be reviewed) |
| iOS App Store | App Store subscription settings | Stops App Store renewal; in-app cancel may not work | Unlikely unless technical failure; contact support |
| Google Play | Google Play subscription settings | Stops Play Store renewal; in-app cancel may not stop billing | Unlikely unless product failure; escalate to support/payment provider |
How to use this table
Use the row that matches where you originally subscribed and keep proof of cancellation for that channel.
If charged incorrectly, contact StudyFetch support and your payment provider promptly.
After cancelling
Follow-up actions
- Save your cancellation confirmation and note when access ends.
- Monitor your card or App Store/Google Play statements for any unexpected charges.
Helpful links and contacts
StudyFetch iOS App Store listing (Singapore): StudyFetch on the App Store (SG)
Support email: appsupport@studyfetch.com - use this for refund or technical requests and include account and transaction details.
Address
Company location
StudyFetch Inc., 1901 Avenue of the Stars, Los Angeles, CA 90067, United States.
Notes on contact
StudyFetch does not appear to list a Singapore office address publicly; use the support email or app store channels for account and billing queries.