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Cancellation service #1 in Singapore
Studyfetch is a subscription-based educational platform that provides study materials such as notes, past papers, tutorial videos and AI-powered study tools.
It offers free features plus premium plans that unlock advanced AI features, unlimited documents and paid explainers or tutoring sessions.
Students and learners who want organised study resources, flashcards, quizzes and AI summarisation commonly use Studyfetch.
The service is distributed via web and mobile apps (notably the iOS App Store listing for Singapore).
When you cancel a paid subscription, access to premium features continues until your current paid period ends.
No immediate removal of paid features will occur during the already-paid period.
Automatic renewals stop after cancellation, so you will not be billed again at the next cycle for that subscription.
Keep records of cancellation confirmation and the date your access will end for future reference.
StudyFetch does not offer refunds for change of mind, forgetting to cancel, or once the service has been rendered; refunds are discretionary.
Refunds, if approved, are issued to the original payment method and processed in approximately 5 - 10 business days.
| Plan | Price | Period | Features |
|---|---|---|---|
| StudyFetch Premium Monthly | S$29.98 | monthly | Advanced AI features and infinite documents |
| StudyFetch Premium Quarterly | S$39.98 | One-time | Advanced AI features and infinite documents |
| StudyFetch Premium Yearly | S$129.98 | annual | Advanced AI features and infinite documents |
| Call Spark.E 1 Hour | S$9.98 | One-time | One-hour session with Spark.E AI tutor |
| StudyFetch Explainers Premium | S$29.98 | One-time | Access to premium explainers |
| StudyFetch Explainers Premium yearly | S$249.98 | annual | Access to premium explainers |
| StudyFetch Explainers Basic | S$14.98 | One-time | Access to basic explainers |
| StudyFetch Explainers Basic yearly | S$119.98 | annual | Access to basic explainers |
Prices above are taken from App Store (Singapore) in-app purchase listings as of early 2026.
Some 'Explainers' items do not explicitly state recurrence; the table lists them using the available descriptions.
StudyFetch policy does not explicitly reference Singapore consumer statutes such as the Consumer Protection (Fair Trading) Act.
Singapore consumers generally expect clear refund terms and fair marketing; StudyFetch’s discretionary refund policy may not match those expectations.
Many users praise StudyFetch features such as flashcards, audio recaps, AI tutoring, quizzes and gamified learning for improving study efficiency.
Specific reviews highlight an intuitive design, helpful summarisation and multimedia study modes as benefits.
Reported issues include app glitches, crashes, slow loading, loss of data and bugs affecting core features like chat or audio recaps.
Users also report problems with unexpected auto-renewals, duplicate charges, difficulty obtaining refunds and challenging cancellation flows.
Some users wrongly assume cancelling inside the app will stop App Store or Google Play renewals; always cancel via the store’s subscription settings.
On iOS, use the App Store subscription screen to be sure the renewal is stopped.
Not saving receipts or cancellation confirmations makes disputes and refund requests harder to resolve.
Always capture screenshots of billing portals, store subscription pages and email confirmations when you cancel.
| Method | Where you cancel | Expected outcome | Refund likelihood |
|---|---|---|---|
| Web account | StudyFetch Settings → Billing Portal | Stops future renewals; access until period end | Possible (discretionary; unused yearly/very recent charges may be reviewed) |
| iOS App Store | App Store subscription settings | Stops App Store renewal; in-app cancel may not work | Unlikely unless technical failure; contact support |
| Google Play | Google Play subscription settings | Stops Play Store renewal; in-app cancel may not stop billing | Unlikely unless product failure; escalate to support/payment provider |
Use the row that matches where you originally subscribed and keep proof of cancellation for that channel.
If charged incorrectly, contact StudyFetch support and your payment provider promptly.
StudyFetch iOS App Store listing (Singapore): StudyFetch on the App Store (SG)
Support email: [email protected] - use this for refund or technical requests and include account and transaction details.
StudyFetch Inc., 1901 Avenue of the Stars, Los Angeles, CA 90067, United States.
StudyFetch does not appear to list a Singapore office address publicly; use the support email or app store channels for account and billing queries.
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Written by Brian Cheong
Postclic editor · 7 years experience
Editor at Postclic for 7 years, I turn complex registered electronic mail procedures into clear, actionable English.