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Cancellation service #1 in Singapore
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I hereby notify you of my decision to terminate the contract relating to the Udacity service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Udacity: Easy Method
What is Udacity
Overview
Udacity is an online education platform focused on technology skills such as programming, data science, and AI.
It offers project-based courses, Nanodegree programs, mentorship and career services aimed at working professionals.
Offerings
Courses include hands-on projects with mentor feedback and career support options for paid plans.
Udacity operates globally; pricing and fulfilment are managed in USD on the official site.
How to cancel Udacity
Cancel via web (recommended)
- Sign in to your Udacity account at udacity.com.
- Go to Account Settings > Subscription & Billing and select your active subscription.
- Click "Cancel" and follow the confirmation prompts. Cancellation takes effect at the end of the current billing period.
Cancel via mobile stores
- If you purchased through the App Store or Google Play, also check and cancel the subscription in that store’s subscriptions interface.
- Udacity’s primary cancellation action is performed through the web account settings; see third-party store policies for additional steps.
- For an overview of store-based cancellation considerations, see a third-party guide: Postclic: Cancel Udacity.
What happens when you cancel
Access after cancellation
When you cancel, your subscription remains active until the end of the current billing period.
You keep access to course content and services until that date; content is not immediately revoked on cancellation.
Billing and data
Auto-renewal stops at cancellation; you are not billed for future cycles after the current period ends.
Account data and progress typically remain accessible; check your account settings for data or export options.
Will I get a refund?
Standard refund policy
- Full refund available only within seven (7) days from initial web or subscription purchase.
- After the seven-day window, Udacity generally does not offer refunds for partially used or unused periods.
- Only one refund is allowed per student under Udacity’s terms.
Exceptions and regional rules
- Tech Discovery Pack (web purchase) has a 24-hour full refund window from purchase.
- EU residents have a 14-day refund window for subscriptions or single Nanodegree purchases unless they have graduated or consumed more than five courses; Tech Discovery Pack follows the same 14-day EU rule with similar exceptions.
- For full policy text, see Udacity’s Terms of Use: Udacity Terms of Use.
Udacity plans and pricing
Pricing summary
Udacity lists global USD pricing; SGD amounts below are approximate conversions and examples only.
For precise billing in your country or store, check your Udacity account or store listing.
| Plan | Price (USD / approx SGD) | Period | Features |
|---|---|---|---|
| Udacity Monthly Subscription (global) | USD 249.00 (~S$348.00) | Monthly | Unlimited access to courses, Nanodegrees; mentorship; career coaching |
| Udacity Annual Subscription (global) | USD 199.00/month billed annually (~S$278.00/month) | Annual | Same as monthly; discounted rate |
| 4-Month Nanodegree Bundle | USD 1,436 (~S$2,010) total (~S$503/month equivalent) | 4-month bundle | Access pre-paid for average program length |
Your consumer rights in Singapore
Local cooling-off rules
Singapore has no statutory cooling-off period for digital subscriptions similar to physical goods.
Refund and cancellation rights therefore follow Udacity’s own published policy and any store/platform rules.
Where to seek help
- If you bought via the App Store or Google Play, check those platforms’ consumer protections and refund processes.
- If you experience deceptive or opaque processes, you may consider contacting the Consumers Association of Singapore (CASE) for guidance.
Customer experiences
Positive feedback
- Many reviews praise clear, structured courses, useful project-based learning and mentor support.
- Users report helpful feedback on projects and well-organised course segments; overall customer ratings include positive entries on review sites.
Common complaints
- Some users find content can feel outdated and project time estimates unrealistic.
- Complaints include restrictive refund windows, occasional technical issues, and difficulties cancelling through support for some users.
Documentation checklist
Before you cancel
- Account email address and username used for Udacity.
- Order date, invoice or receipt for the subscription or Nanodegree purchase.
If you request a refund or raise a dispute
- Screenshots of your subscription page showing active plan and billing cycle.
- Copies of any correspondence with Udacity support and transaction IDs from your payment method.
Common mistakes
Not checking purchase source
Many customers forget whether they subscribed via the web or a mobile store.
If the purchase was through App Store/Google Play, cancelling only on the web may not stop auto-renewal in the store.
Missing the refund window
Assuming refunds are available beyond the short windows (7 days or 24 hours) leads to disappointment.
Always check the purchase date and request refunds promptly if eligible under Udacity’s terms.
Comparative recap
Quick comparison
| Feature | Udacity (Subscription) | Refund Window | Cancellation Method |
|---|---|---|---|
| Access model | Paid subscription with mentor support and career services | - | Web account settings (primary) |
| Refund allowance | Full refund only within short windows (7 days standard) | 7 days (24 hours for Tech Discovery Pack) | Cancel in Account Settings; also check App Store/Google Play if purchased there |
| Price example | Monthly USD 249 / Annual USD 199/mo billed annually | - | See account billing page for exact charges |
After cancelling
What to verify
- Confirm your account shows the subscription as cancelled and note the end date of access.
- Check your payment method for confirmation that future charges stop after the current period.
Helpful links
- Udacity Terms of Use and policy details: https://www.udacity.com/legal/en-us/terms-of-use
- Third-party guidance on cancelling and subscription considerations: Postclic: Cancel Udacity
- General customer reviews and experiences: Trustpilot: Udacity reviews
- Independent review summary including refund complaints: MyEngineeringBuddy: Udacity reviews
Address
Singapore office
Udacity Asia Pacific Holdings Pte. Ltd.
10 COLLYER QUAY #10-01 OCEAN FINANCIAL CENTRE SINGAPORE 049315
Notes
This guide summarises Udacity’s cancellation and refund information for users in Singapore based on Udacity’s published terms and third-party summaries.
For definitive answers on your specific purchase, check your Udacity account billing page and the official Terms of Use link above.