Postclic unlimited subscription: promo at SGD 1,36 for 48h with a mandatory first month at SGD 73,99, then SGD 73,99 per month without commitment
Cancel AETNA
in 30 seconds only!
Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Aetna service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Aetna: Easy Method
What is Aetna
Overview
Aetna International is a health insurance provider offering global medical plans tailored for expatriates and international travellers. Plans vary by coverage level, deductible and network access.
Products relevant to Singapore
Aetna offers a range of expat and retiree plans that are marketed to customers in Singapore and globally. Premiums and features depend on personal profile and selected plan.
How to cancel Aetna
If you bought directly from Aetna International
- Contact Aetna International customer service or your sales representative and request policy cancellation.
- Provide your policy number, personal details and the effective cancellation date you want.
- Confirm any conditions that apply (see refund section below) before finalising cancellation.
If you bought via Apple App Store or Google Play
- Cancel through the platform where you purchased your subscription - deleting the app does not stop billing.
- Use Apple ID subscriptions on iOS or Google Play Store → Subscriptions → Manage → Cancel on Android.
- For platform-specific guidance, see a third-party summary of app-store cancellation steps: Postclic - Cancel Aetna.
What happens when you cancel
Access to cover
Coverage typically ends on the cancellation effective date you choose or the insurer’s stated termination date. Confirm the exact end-of-cover date with Aetna.
Renewals and future charges
Stopping renewals depends on whether you cancelled via Aetna or through the app store platform. For app-store purchases, cancelling the platform subscription stops future platform charges.
Data and records
After cancellation, Aetna may retain policy and claims records for regulatory and administrative purposes. Ask for copies of important documents before closure.
Will I get a refund?
Refunds for direct purchases
Aetna International provides a free-look (cancellation) window: if you cancel within the initial 15-day period you can receive a full refund. After that period their published terms state no premium refund - full or pro rata - will be provided.
Refunds for app-store purchases
If you purchased through Apple or Google Play, refunds are subject to Apple’s or Google’s refund policies and processes. Platform decisions and goodwill determinations guide outcomes.
Important exceptions and notes
- Free-look/full refund applies only within the stated initial cancellation window and typically requires that no claims have been made.
- After the free-look period ends, cancellation is usually permitted but without premium refunds under Aetna’s terms.
- For general Singapore cooling-off rules for health insurance, see local guidance: interNations / interExpat - Cooling-off period and GoBowtie - Free-look period.
Aetna plans and pricing
Price summary
Below are approximate monthly price ranges drawn from third-party estimates for Aetna International plans in Singapore. Use these only as a rough guide.
Notes on accuracy
Actual premiums depend on age, coverage, deductible, territory and underwriting. Contact Aetna or an authorised distributor for a personalised quote.
| Plan | Price (SGD) | Period | Features |
|---|---|---|---|
| Basic / high-deductible | S$340 - 350/month (approx.) | Monthly (monthly) | Lower coverage, higher deductible; estimated from US$250/month |
| Mid-range coverage | S$540 - 560/month (approx.) | Monthly (monthly) | Balanced coverage and deductible; estimated from US$400/month |
| Comprehensive / low-deductible | Up to S$890/month (approx.) | Monthly (monthly) | Highest coverage, lowest deductible; estimated from US$650/month |
Your consumer rights in Singapore
Free-look / cooling-off rights
Most health insurance policies sold in Singapore include a free-look or cooling-off period (commonly 14 days). For integrated shield plans the period can be up to 21 days.
Timing and conditions
The cooling-off period normally starts from when you receive the policy documents (sometimes counted from a few days after issuance if sent by post or email).
After the free-look period
- Cancellation is generally allowed after the free-look period, but refunds are typically not available.
- Check product-specific terms for any exceptions or pro-rated returns.
Customer experiences
Negative reports
Some customers report problems such as recurring billing despite cancellation attempts, delays or denials of claims, and dissatisfaction with customer service responsiveness.
Positive and neutral perspectives
Other customers benefit from broad international networks and comprehensive coverage when plans meet their needs. Individual experiences vary by claim complexity and local support.
Documentation checklist
What to prepare before cancelling
- Policy number and full name as on the policy.
- Proof of purchase (receipt, confirmation email) and payment details.
- Reason for cancellation and preferred cancellation date.
Supporting documents for refunds or disputes
- Claims history, medical receipts and invoices (if applicable).
- Screenshots or records of any cancellation confirmations or platform subscription cancellations.
- Bank statement or proof of payment for refund processing.
Common mistakes
Assuming deleting the app cancels the policy
Deleting the mobile app does not cancel subscriptions bought through the App Store or Google Play. Users must cancel via the platform subscription settings to stop renewals.
Missing the free-look window
Many consumers expect a refund outside the initial cancellation window. For Aetna International, refunds are generally only available if cancellation occurs within the stated initial 15-day period.
Not keeping records
Failing to save confirmation emails, policy documents or screenshots can make disputes longer and harder to resolve. Keep clear records until the matter is closed.
Comparative recap
Quick comparison
The table below summarises key points for direct Aetna purchases versus app-store purchases and generic Singapore consumer rights.
How to read this table
Use this as a high-level guide. For exact terms, consult your policy documents or contact the platform where you purchased the plan.
| Item | Aetna (direct purchase) | App Store / Google Play | Singapore consumer norms |
|---|---|---|---|
| Cancellation window | 15 days (free-look) for full refund | Subject to platform cancellation rules | Typically 14 days (up to 21 for some plans) |
| Refund after window | No refund (full or pro rata) after the initial period | Refunds decided by Apple/Google policies | After free-look, cancellation allowed but generally no refund |
| How to stop future charges | Contact Aetna customer service or agent | Cancel subscription via Apple ID or Google Play subscriptions | Follow insurer/platform-specific procedures and keep records |
| Price range (SGD) | S$340 - 890/month (approx. by plan) | Same pricing but billed via platform | Premiums vary widely; obtain quotes for accurate rates |
After cancelling
Follow-up actions
- Obtain written confirmation of cancellation and the policy end date from Aetna or the platform.
- Check bank or card statements to confirm no further charges.
Where to get more information
- General guidance on cooling-off and insurance rights: interExpat - Cooling-off period.
- Practical steps for cancelling app-store subscriptions and related advice: Postclic - Cancel Aetna.
- Third-party plan comparisons and price estimates for Singapore expats: Compare Expat Plans - Aetna in Singapore.
Address
Registered branch location
Aetna Insurance Company Limited (Singapore Branch) - 80 Robinson Road, #23-02, Singapore 068898.
Contact tips
Use the policy number and registered address when contacting Aetna or agents. Retain proof of any correspondence for your records.