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Cancel CASHPLUS
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Cashplus service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Cashplus: Easy Method
What is Cashplus
Service overview
Cashplus is a financial services provider offering prepaid cards, business accounts and payment solutions for individuals and companies. It operates across markets with apps and online account management.
The service model includes account access, card issuance and subscription features managed via mobile apps and web portals.
Availability and regional notes
Cashplus provides products in multiple jurisdictions; terms and procedures can differ by country. The detailed Terms & Conditions available publicly are UK‑focused and may not fully reflect Singapore practices.
If you are in Singapore, follow local app‑store processes or contact Cashplus via the official Singapore/region channels when possible.
How to cancel Cashplus
By phone or direct account closure (UK terms)
Under the Cashplus UK Terms & Conditions you can close your account by contacting customer services by phone. A 14‑day cooling‑off period applies from your first payment into the account.
- Cooling‑off: close without penalty within 14 days of the first payment.
- After 14 days: a £10 cancellation fee may apply unless exceptions (held ≥6 months, suspension by Cashplus, or change in terms) apply; see the official terms for details: Cashplus Terms & Conditions.
- Call customer services as stated in your account documentation to request account closure.
App‑store subscriptions (Singapore users)
If you subscribed via the Apple App Store or Google Play, cancel the subscription through the same store you used to subscribe. Cashplus does not publish a Singapore‑specific in‑app cancellation policy publicly.
- Apple: manage and cancel subscriptions in your Apple ID account settings; see the app listing if needed: Cash Plus on Apple App Store.
- Google Play: manage subscriptions via Google Play subscription settings; Google’s refund and cancellation rules are developer‑dependent - see general guidance here: Google Play FAQ (example reference).
- If you cannot cancel in‑app, contact the store’s support for steps and possible refunds.
What happens when you cancel
Account access and services
After cancellation you may lose access to certain services, mobile app features, and the account dashboard. Any recurring payments or subscriptions should stop once cancellation is processed by the relevant provider.
Authorized payments already processed may not be reversed automatically; check transaction history and pending payments before closing.
Data, statements and final charges
Cashplus may retain transaction records and personal data as required by law and its privacy policy. Request copies of final statements before closure if you need them for records.
Outstanding fees, charges or authorised transactions can be applied after closure if they relate to prior activity.
Will I get a refund?
Refunds under Cashplus UK Terms
Cashplus UK allows refunds for unauthorised or incorrect payments if reported within 13 months; refunds should be processed promptly or by the next business day where applicable.
For certain retailer payments where the amount exceeded reasonable expectation, you can request a refund within 8 weeks. See official terms for full details: Cashplus Terms & Conditions.
App‑store refunds (Singapore)
There is no public Cashplus Singapore 14‑day automatic refund policy for app subscriptions. App‑store refund rules generally apply instead.
- Google Play: immediate 15‑minute refund option; later requests handled per developer/store policy - see Google Play guidance: Google Play FAQ.
- Apple: request refunds through Apple’s report a problem flow; approvals are at Apple’s discretion.
Cashplus plans and pricing
Where to check current pricing
Pricing, fees and plan details can change and differ by market. Do not rely on third‑party summaries for current charges.
Check the official Cashplus website or the app listing for the latest plan and pricing information: Cashplus official site (VN example).
Notes about fees and regional differences
UK Terms show specific cancellation fees and conditions; these may not apply in Singapore. Always confirm locally available pricing and fees before subscribing.
If you subscribed through a bank partner or local distributor, consult that partner for applicable charges.
Your consumer rights in Singapore
App‑store and platform protections
If you purchased a subscription via Apple or Google, you are subject to their refund and cancellation processes. Developers may not be able to override store policy.
For Google Play guidance and refund mechanics, see: Google Play FAQ.
General consumer protections
Singapore consumers can raise disputes for unauthorised or fraudulent card transactions with their card issuer or bank. Keep records and transaction details when filing disputes.
If a service’s terms differ from what was advertised, keep evidence and contact the provider first; escalate to local consumer channels if unresolved.
Customer experiences
Reported negative experiences
Public reviews for Cashplus (mainly UK customers) contain multiple complaints about sudden account closures, slow or poor customer support, access issues and security concerns.
Summaries of these complaints are available on review and watchdog sites; see aggregated reports here: Trustpilot - Cashplus reviews and ScamHelpers Cashplus review.
Positive notes and limitations
Publicly available Singapore‑specific positive reviews were not found in the verified sources used for this guide. Some users value the convenience of prepaid and app‑based access where the product meets needs.
Remember that reviews may reflect particular markets; Singapore experiences can differ from UK accounts and should be judged on local feedback.
Documentation checklist
Before you call or request closure
- Account holder full name and registered mobile/email.
- Account number or user ID shown in the app.
- Recent transaction reference(s) if disputing specific payments.
- Proof of identity if requested (ID card/passport) per service requirements.
For app‑store cancellation or refund requests
- Receipt or order ID from Apple/Google purchase history.
- Screenshots of subscription status in the app and the app receipt.
- Dates of attempted cancellations and any support correspondence.
Common mistakes
Assuming UK terms apply in Singapore
Many users assume UK Terms & Conditions apply worldwide. In practice, cancellation rules and fees can differ by region and by the platform used to subscribe.
Always verify which jurisdiction and version of terms apply to your account before relying on cooling‑off or fee exceptions.
Not cancelling via the original platform
A common error is attempting to cancel a subscription with the developer when the subscription was bought through Apple or Google. This can leave the subscription active and cause unexpected renewals.
Cancel in the Apple ID or Google Play account that made the purchase to ensure the store stops renewals.
Comparative recap
Quick comparison of cancellation routes
Notes on refund likelihood and timing
| Cancellation route | = period | Refund likelihood / notes |
|---|---|---|
| Cashplus customer services (phone) - per UK T&Cs | 14‑day cooling‑off; thereafter possible fees | Refunds possible for unauthorised/incorrect payments (13 months); cancellation fee may apply after 14 days. See official terms. |
| Apple App Store subscription | Immediate to developer billing cycle | Cancel in Apple ID; refunds are handled by Apple via report a problem - approval varies. |
| Google Play subscription | Immediate to developer billing cycle | Cancel in Google Play; short automatic refund window (e.g., 15 minutes) then case‑by‑case per developer/store policy. |
After cancelling
What to monitor
After cancellation, monitor your bank and card statements for unexpected charges for at least one additional billing cycle. Keep copies of confirmation emails or chat logs confirming cancellation.
If you see unauthorised charges, contact your card issuer promptly and provide transaction details and cancellation proof.
Useful official links
- Cashplus Terms & Conditions (UK)
- Cash Plus on Apple App Store
- Google Play guidance (example reference)
- Official Cashplus site (regional)
Address
Registered / corporate contact
Tầng 1, Khối C, Tòa nhà Sông Đà, Số 18, Đường Phạm Hùng, Phường Mỹ Đình 1, Quận Nam Từ Liêm, Thành phố Hà Nội, Việt Nam
Notes on contacting
Use the address above for official correspondence where provided by Cashplus materials. For support and account closure, follow the in‑app help or the regional contact channels shown in your account documentation.