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I hereby notify you of my decision to terminate the contract relating to the Curve service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Curve: Easy Method
What is Curve
Overview
Curve is a financial app and smart-card service that consolidates multiple payment cards into a single wallet for easier spending and management.
It offers paid tiers (e.g., Pay Pro, Pay Pro+) with features such as enhanced protections, rewards and foreign‑transaction benefits.
How it is delivered
Curve subscriptions and services are managed through the Curve web dashboard and mobile app, and some purchases may be made via Apple or Google in‑app stores.
Subscription terms and specific processes are governed by Curve’s terms and by the store used to buy the subscription.
How to cancel Curve
Cancel via Curve web or mobile app
- Open the Curve app or sign in to the Curve website and go to your subscription or account settings.
- Select the subscription you want to cancel (e.g., Pay Pro, Pay Pro+) and follow the on‑screen cancel steps.
- Cancellations take effect at the end of the current billing period and may take up to 48 hours to process.
Cancel in‑app subscriptions (Apple / Google)
- If you purchased Curve via Apple in‑app purchase, cancel through your Apple ID subscription settings; Curve cannot cancel these for you.
- If you purchased via Google Play, cancel through your Google Play account subscriptions; Curve cannot cancel these for you.
What happens when you cancel
Access and features
After cancelling, your paid tier remains active until the end of the current billing period unless otherwise specified by the store.
Access to paid features ends when the subscription term expires; your basic Curve account and linked cards will typically remain.
Renewals and processing
Cancelling stops future renewals but does not usually produce a pro‑rata refund for unused time (see refund rules below).
Curve may take up to 48 hours to process cancellations made in the Curve app or website.
Will I get a refund?
14‑day cooling‑off period
Curve’s terms provide a 14‑day cooling‑off period from the date of subscription during which you may request a refund.
Refunds within this period are subject to deductions for reasonable costs incurred by Curve (for example, card delivery or manufacturing fees).
After the cooling‑off period
- No refunds are provided after the 14‑day cooling‑off period; cancellations only stop future renewals.
- No pro‑rata refunds are typically given for partially used subscription periods after the cooling‑off window.
Curve plans and pricing
Where to check pricing
Official plan details and the available feature list are published by Curve; always check Curve’s official plans page for the most current information.
Visit the Curve plans page for authoritative plan listings: Curve plans.
Pricing in Singapore
There is no verified public listing of Curve Pay plan prices in Singapore Dollars (SGD) for 2025 or 2026 available from Curve’s official pages.
Official pricing is generally published in GBP or EUR; confirm local pricing inside the app or on the official plans page linked above.
Your consumer rights in Singapore
Curve’s contractual rights
Curve’s terms explicitly provide a 14‑day cooling‑off right and specify refund conditions and possible deductions for costs incurred.
After the cooling‑off period, Curve’s stated policy is that no refunds or credits are provided for unused portions of a paid subscription.
Local guidance (general)
If you are in Singapore and need assistance, consider contacting local consumer advice bodies such as the Consumers Association of Singapore (CASE) for guidance on digital subscription disputes.
For subscriptions bought via Apple or Google, those stores control cancellations and refunds for in‑app purchases; Curve cannot act on your behalf for those transactions.
Customer experiences
Positive feedback
Some users report helpful features such as multi‑card consolidation and foreign transaction benefits that made the service valuable to them.
There are occasional reports of quick refunds when downgrading or resolving simple billing issues promptly.
Negative feedback
There are reports of slow or unresponsive customer support, including cases where users experienced delays in resolving billing or account problems.
Some users reported disputes over fraudulent charges, referral rewards not received, and difficulties obtaining refunds when purchases were made through third‑party app stores.
Documentation checklist
Essential account information
- Curve account email and user ID (if available).
- Subscription name and the date you subscribed.
- Payment receipts or transaction IDs from your bank or card statement.
Support and evidence
- Screenshots of the subscription page, receipts and any in‑app purchase confirmations.
- Chat transcripts or email correspondence with Curve support or the app store.
- Details showing whether the subscription was purchased via Curve, Apple App Store, or Google Play.
Common mistakes
Canceling in the wrong place
A frequent mistake is cancelling in the Curve app when the purchase was made via Apple or Google; those subscriptions must be cancelled through the store.
Failing to cancel in the correct store can result in unexpected renewals and charges.
Expecting pro‑rata refunds
Many users assume they will receive a pro‑rata refund for unused time after cancelling; Curve’s terms state that no pro‑rata refunds are provided after the cooling‑off period.
Also note that Curve may deduct reasonable costs if you request a refund within the 14‑day cooling‑off window.
Comparative recap
Quick comparison
The table below summarises the cancellation routes, refund rules and applicable billing periods for Curve subscriptions.
How to interpret
Refund eligibility refers to Curve’s stated policy; if subscription was purchased via Apple/Google, those stores set refund outcomes for in‑app purchases.
| Method | How to cancel | Refund eligibility | Period |
|---|---|---|---|
| Curve Web or Mobile App | Cancel from subscription settings in the Curve app or website; processing may take up to 48 hours. | Refund possible within 14‑day cooling‑off (subject to deductions). No refunds after 14 days; no pro‑rata refunds normally. | annual / monthly |
| Apple App Store (iOS) | Cancel via your Apple ID subscription settings in iOS; Curve cannot cancel for you. | Refunds and cancellations are governed by Apple; Curve cannot directly issue refunds for Apple purchases. | annual / monthly |
| Google Play Store (Android) | Cancel via Google Play subscriptions in your Google account; Curve cannot cancel for you. | Refunds and cancellations are governed by Google Play; Curve cannot directly issue refunds for Google purchases. | annual / monthly |
After cancelling
Immediate steps
- Save confirmation of cancellation and any final receipts or emails for your records.
- Check the billing end date so you know when paid features will stop.
Further help and links
- Check Curve’s official plans and account pages for details: Curve plans.
- If the purchase was via Apple or Google, review your subscription history in the respective store and request refunds through their processes if needed.
Address
Company address on file
500 Yale Ave N, Seattle, Washington, 98109 US
Please note this address is provided as part of the available context and may not reflect Curve’s official corporate headquarters or support office locations. For official contact channels, use the Curve app or official webpages.