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Cancel HONG LEONG ASSURANCE
in 30 seconds only!
Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Hong Leong Assurance service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Hong Leong Assurance: Easy Method
What is Hong Leong Assurance
Company overview
Hong Leong Assurance (Singapore) provides life, health and general insurance solutions to retail customers in Singapore. Offerings include health plans, travel and maid insurance as well as home protection products.
Scope of services
Policies are subscription-based and governed by policy wordings that set cooling-off, cancellation and refund terms. Specific terms vary by product and are stated in each policy contract.
How to cancel Hong Leong Assurance
Cancel within cooling-off (free-look) period
- Return the policy within 15 days from the date of delivery to exercise the cooling-off right.
- Request cancellation and a refund; the insurer will refund premiums paid less any medical expenses incurred during issuance.
Cancel after cooling-off
- Provide written notice of cancellation to Hong Leong Assurance; follow the contact instructions in your policy schedule or contract.
- Cancellation is permitted at any time, but refunds (if any) are calculated per the policy wording and may require that no claims were made in the current policy year.
What happens when you cancel
Access and coverage changes
Once cancellation is accepted, your insurance coverage will end from the cancellation effective date specified by the insurer.
Any ongoing claims after the cancellation effective date will generally not be covered unless otherwise stated in the policy wording.
Renewals and records
Automatic renewals will stop after cancellation; you should receive confirmation from the insurer or intermediary.
Hong Leong Assurance will retain policy records as required by law; request copies if needed for future reference.
Will I get a refund?
Cooling-off (first 15 days)
Yes. If you return the policy within 15 days from delivery, you are entitled to a full refund of premiums paid, less any medical underwriting expenses incurred in issuing the policy.
Refer to the policy wording for exact deduction practices and how medical expenses are calculated.
Post-cooling-off refunds and exceptions
- After the 15-day cooling-off period, cancellation is allowed via written notice but refunds are subject to the policy’s prescribed method.
- Refunds post-cooling-off are commonly conditional on no claims having been made during the current policy year.
- Other deductions or pro-rated refunds may apply as set out in your individual policy contract.
Hong Leong Assurance plans and pricing
Pricing snapshot
The table below lists plan names, prices and key features as extracted from available data. Prices are shown in Singapore dollars.
Notes on periods and promotions
Maid insurance premiums shown are for 26-month policies (common in Singapore); an annualised estimate is provided where available.
Travel insurance prices may reflect promotional discounts and single-trip durations.
| Plan | Price (S$) | Period | Features |
|---|---|---|---|
| Home ProtectLite | S$111.11 | annual | Household contents S$50,000; Personal liability S$50,000 |
| Home Protect360 Silver | S$266.71 | annual | Household contents S$100,000; Worldwide personal liability S$500,000; All-risk cover |
| Home Protect360 Gold | S$466.71 | annual | Household contents S$200,000; Worldwide personal liability S$500,000; All-risk cover |
| Home Protect360 Platinum | S$653.40 | annual | Household contents S$300,000; Worldwide personal liability S$500,000; All-risk cover |
| Maid Protect360 PRO Basic | S$415.74 | 26-month | Personal accident S$60,000; excludes hospitalisation; Third-party liability |
| Maid Protect360 PRO Enhanced | S$556.90 | 26-month | Accident med S$2,000; Wage compensation S$40/day up to 30 days |
| Maid Protect360 PRO Premier | S$583.60 | 26-month | Accident med S$3,000; Wage compensation S$50/day up to 30 days |
| Maid Protect360 PRO Exclusive | S$692.00 | 26-month | Accident med S$5,000; Wage compensation S$60/day up to 30 days |
| Travel Protect360 Basic (MoneySmart promo) | S$27.00 | Single trip | Overseas medical S$150,000; Trip cancellation S$5,000; Baggage loss S$3,000 |
| Travel Protect360 Basic (SingSaver listing) | S$20.00 | Single trip | Basic plan, discounted |
| Travel Protect360 Silver (SingSaver listing) | S$26.80 | Single trip | Silver tier discounted |
| Travel Protect360 Gold (SingSaver listing) | S$34.80 | Single trip | Gold tier discounted |
Your consumer rights in Singapore
Cooling-off right
Under Hong Leong Assurance policy wording, you have a 15-day cooling-off (free-look) period from the date of delivery of the policy.
During this period you may return the policy and obtain a refund subject to permitted deductions for medical underwriting expenses.
Cancellation and refund conditions
- After the cooling-off period, you may cancel by written notice at any time per the policy contract.
- Refunds after the cooling-off period are determined by the policy wording and commonly require that no claims have been made in the current policy year.
- Retain written confirmation of cancellations and any refund calculations for your records and potential disputes.
Customer experiences
Positive feedback
Some customer comments indicate smooth, hassle-free service and friendly staff, with customers expressing satisfaction and willingness to recommend the company.
These comments are reported on third-party review summaries but may not be independently verified.
Negative feedback and caveats
No recent negative consumer-facing reviews were located on major platforms in the available dataset.
Note: certain review sites that list comments are unverified; treat anecdotal feedback cautiously and rely on policy documents for contractual terms.
Documentation checklist
What to prepare before contacting the insurer
- Original policy document or policy number.
- Proof of delivery date (for cooling-off calculation) such as delivery receipt or email.
- Personal identification (NRIC/FIN/passport) of the policy owner.
Additional useful documents
- Medical or underwriting invoices if you expect deductions during cooling-off.
- Written notice of cancellation (signed) and preferred refund method (bank details).
- Evidence that no claims were made during the current policy year if required for refund eligibility.
Common mistakes
Missing the cooling-off deadline
A common error is assuming you can cancel with a full refund after the 15-day cooling-off period. After 15 days, refunds are not automatic and are subject to policy terms.
Check your delivery date carefully and submit cancellation instructions within the 15-day window if you wish to use the cooling-off right.
Not providing written notice or supporting documents
Failing to send a signed written cancellation or omitting required documents (policy, ID, bank details) can delay cancellation and refund processing.
Always keep copies of correspondence and request written confirmation of cancellation and any refund calculation.
Comparative recap
Quick facts comparison
The table below summarises key cancellation and refund points for Hong Leong Assurance based on the available policy wording and pricing data.
How to use this table
Use this recap to check the main differences between cooling-off and post-cooling cancellation outcomes.
| Feature | Hong Leong Assurance (summary) |
|---|---|
| Cooling-off period | 15 days from date of delivery |
| Cooling-off refund | Full premium paid less medical underwriting expenses |
| Post-cooling refund | Allowed by written notice; refund as prescribed if no claims in current policy year |
| Cancellation method | Written notice required; follow policy contact details |
| Example entry-level price | Home ProtectLite S$111.11 (see pricing table) |
After cancelling
Confirmations to expect
After submitting a cancellation request, expect written confirmation that includes the cancellation effective date and any refund amount or deductions.
If you do not receive confirmation within a reasonable timeframe, follow up in writing and keep records of all communications.
Useful reference links
Address
Registered contact (as found)
Level 12 & 13, Income@Raffles, 16 Collyer Quay, Singapore 049318
Notes about the address
This address is the only available location found in the dataset and may not be the specific cancellation address for all policies.
Always check your policy schedule or contact your adviser for the correct cancellation contact details before sending formal notices.