Cancellation Motley Fool Stock Advisor: Easy Method

What is Motley Fool Stock Advisor

Service summary

Motley Fool Stock Advisor is a subscription investment service that provides stock recommendations, research, and model-portfolio guidance aimed at long-term investors.

The service is delivered online and via mobile apps, and it auto-renews by default unless cancelled through the account or the platform used to subscribe.

Who it is for

It targets individual investors seeking stock picks and educational commentary rather than personalised financial advice.

Membership options include monthly and annual plans, with occasional introductory discounts for new members.

How to cancel Motley Fool Stock Advisor

Cancel via Motley Fool website

• Log in to your account at the Motley Fool website.
• Go to My Accounts → select "Cancel Subscription" and follow the on-screen prompts.

Cancel via phone or email

• Call the Motley Fool billing line: 877‑629‑2589 (ET business hours Mon - Fri, 9 a.m. to 5 p.m.).
• Or send a cancellation request to [email protected] and keep a copy of your sent message.

Cancel App Store / Google Play subscriptions

• Subscriptions purchased through Apple App Store or Google Play must be cancelled in the respective platform's subscription settings.
• Motley Fool cannot cancel third‑party platform subscriptions for you; use your device/app store account to stop renewals.

What happens when you cancel

Access after cancellation

In most cases you retain access until the end of the current paid billing period.

Cancellation typically prevents future auto‑renewals but does not delete your account automatically.

Billing, renewals and data

Auto‑renewal will be stopped for future billing cycles once cancellation is confirmed via the proper channel.

Records of your subscription and communications may be retained per Motley Fool's policies and terms of service.

Will I get a refund?

Monthly memberships

Monthly Stock Advisor memberships generally do not receive refunds unless a specific guarantee or exception applies.

Expect no automatic refunds for ordinary monthly cancellations after billing has occurred.

Annual memberships and guarantees

• Annual subscriptions may be eligible for a full refund if cancelled within 30 days under the membership‑fee back guarantee.
• Some promotional offers may extend the guarantee period - check the offer terms at purchase.

After 30 days and third-party purchases

• After the initial 30 days, annual members may be offered credit toward other Motley Fool services rather than prorated cash refunds.
• If you purchased through a third‑party vendor (Apple, Google, etc.), their refund policies govern refunds for that purchase.

Motley Fool Stock Advisor plans and pricing

Pricing table

Pricing notes

Prices are approximate SGD conversions from USD at an assumed rate of 1 USD = 1.36 SGD.

Actual billed amounts may vary due to exchange rates or payment platform fees; the service is priced in USD.

Your consumer rights in Singapore

Cooling-off and CPFTA

Singapore consumers may have a 14‑day cooling‑off right for certain online purchases under the Consumer Protection (Fair Trading) Act (CPFTA).

Whether that cooling‑off right applies to digital subscription services like Stock Advisor is not certain and depends on legal classification.

What you can do

If you believe CPFTA applies, keep purchase records and seek clarification from the seller or a consumer agency.

For unclear cases consult Singapore consumer authorities or legal counsel for a definitive interpretation relevant to digital subscriptions.

Customer experiences

Positive feedback

• Some users praise the depth and quality of Motley Fool's analysis and responsive customer service.
• There are reports of full refunds being granted promptly when issues were raised and verified.

Common complaints

• Complaints include difficulty cancelling, especially when subscriptions were bought in‑app, and unclear in‑app cancellation paths.
• Users report automatic renewals, upselling to pricier services, and instances where recommendations underperformed.

Documentation checklist

What to prepare before requesting cancellation

• Account email and username used to subscribe.
• Order confirmation or receipt, transaction date, and last four digits of the payment card.
• Screenshot of active subscription page or billing statement showing the charge.

If purchased via third‑party platforms

• Note whether the subscription was purchased via Apple App Store or Google Play; cancellations/refunds flow through those platforms.
• Gather app store purchase receipts and the device account details used to buy the subscription.

Common mistakes

Typical errors customers make

Attempting to cancel through the Motley Fool website when the subscription was purchased via the App Store or Google Play.

This often results in the subscription remaining active because the platform controls renewals.

How those mistakes affect outcomes

Failing to save confirmation emails or cancellation reference numbers can make disputes harder to resolve.

Expecting prorated refunds for annual plans after the guarantee period or assuming automatic refunds for monthly plans are frequent misunderstandings.

Comparative recap

Quick comparison table

Which to choose

Choose monthly for flexibility and annual for cost savings if you plan to use the service long term.

Introductory offers lower first‑year cost but check renewal price and guarantee terms before subscribing.

After cancelling

Official resources

• Motley Fool services overview: https://www.fool.com/services/
• Stock Advisor terms of service: https://www.fool.com/legal/terms-and-conditions/motley-fool-stock-advisor-terms-and-conditions-of-service/
• Motley Fool Singapore page: https://www.fool.sg/
• Apple app listing (SG): https://apps.apple.com/sg/app/the-motley-fool/id1608348194

Recommended next steps

Keep written confirmation of cancellation and any refund correspondence for at least 12 months.

If you have unresolved billing issues after following the steps above, escalate via the official contact channels and keep records of all interactions.

Address

Registered address

28 Balmoral Park, #03‑11 Pinetree Condominium, Singapore 259856.

This address corresponds to The Motley Fool Singapore Pte. Ltd. as a registered entity.

Note on Singapore operations

Singapore operations for Motley Fool services were discontinued in October 2019; the local address likely refers to the former registered entity rather than active local support.

For current account support and billing, use the global Motley Fool contact methods listed above.