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Cancel ROCKET MONEY
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Rocket Money service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Rocket Money: Easy Method
What is Rocket Money
Overview
Rocket Money is a personal finance app that helps users track spending, manage subscriptions, negotiate bills and save money.
Core features
Key features include subscription discovery and cancellation support, budgeting tools, Smart Savings, and bill negotiation services.
How to cancel Rocket Money
Cancel on iOS (App Store)
- Rocket Money cannot cancel subscriptions billed through Apple for you.
- Open iOS Settings → [Your Name] → Subscriptions or manage via your Apple ID to cancel.
- For guidance see the Rocket Money help article: How do I cancel a subscription?.
Cancel on Android (Google Play)
- If billed through Google Play, cancel in the Google Play Store app or at play.google.com under "My subscriptions".
- Uninstalling the Rocket Money app does not cancel a Google Play subscription.
- External guidance on Play cancellations is available via the Rocket Money help pages above.
Cancel on the Web or within the Rocket Money app
- Open the Recurring tab inside the app or on the website.
- Tap or click the three‑dot “⋯” next to a subscription and choose "Cancel This For Me" to request cancellation, or "View Instructions" to cancel manually.
- See step details at Rocket Money help.
If Rocket Money can’t cancel for you
- The app will show provider‑specific manual instructions when automated cancellation isn’t supported.
- Rocket Money continues to expand provider support over time.
What happens when you cancel
Access after cancellation
Typically you retain access to Rocket Money premium features until the end of your current billing cycle if you cancel mid-period.
Notifications and status
Rocket Money sends confirmation emails and status updates for cancellation requests; save these for your records.
If you are still charged
If charges continue after cancellation, contact Rocket Money support via in-app chat or by email to request investigation.
Will I get a refund?
Standard refund policy
There is no automatic or guaranteed refund when you cancel; generally you keep access until the billing cycle ends and refunds are exceptional.
Bill negotiation and service fees
- Bill negotiation fees (typically 35 - 60% of first‑year savings) are non‑refundable except for errors or as required by law.
- Fee terms are disclosed in Rocket Money’s Terms of Service: Rocket Money Terms.
Exceptional refunds and requests
- If you are charged after cancellation, Rocket Money may issue a refund if you contact support and provide details.
- For annual/prepaid plans there is no automatic prorated refund, but users can request one via email after cancelling.
Rocket Money plans and pricing
Plan summary
Rocket Money markets a Premium plan with a pay-what-you-think-is-fair USD price range for monthly billing.
How prices display
Rocket Money lists USD pricing publicly; exact SGD pricing may vary and will display in local app stores or via support.
| Plan | Price | Period | Features |
|---|---|---|---|
| Premium (USD, pay-what-you-think-is-fair) | US$7.00 - US$14.00 per month | monthly | All premium features (subscription cancellation concierge, unlimited budgets, Smart Savings, net worth tracking, full credit reports, etc.) |
Your consumer rights in Singapore
Cooling‑off and refund rights
Singapore’s Consumer Protection (Fair Trading) Act provides a 14‑day cooling‑off right in some digital/solicited sales contexts.
How it applies to app subscriptions
This cooling‑off right often applies to unsolicited contracts or telemarketing and may not automatically cover user‑initiated app subscriptions.
Escalation options
- If you cannot resolve billing or refund issues with Rocket Money, escalate to your payment provider (App Store, Google Play, card issuer) or local consumer protection agencies in Singapore.
- Keep clear records of charges and correspondence when escalating.
Customer experiences
Positive feedback
- Users praise Rocket Money for finding forgotten subscriptions and offering a cancellation concierge.
- Some reviewers report responsive, helpful customer support and a user‑friendly interface.
Negative feedback
- Complaints include repeated billing after cancellations, difficulty cancelling, and technical linkage problems.
- Other concerns relate to bill negotiation fees, perceived misleading savings estimates, and privacy unease when linking bank accounts.
Takeaway
The service can save money and time for many users, but experiences vary; always save cancellation confirmations and monitor your bank/card statements.
Documentation checklist
What to gather before cancelling
- Account email and username used with Rocket Money.
- Subscription receipt or proof of purchase (App Store / Google Play / card statement).
- Provider name for any subscription you want cancelled via Rocket Money.
What to keep after cancelling
- Cancellation confirmation email or in‑app status screenshots.
- Recent billing statement showing the charge you want refunded (if applicable).
- Correspondence with support (in‑app chat transcripts, email messages).
Common mistakes
Uninstalling instead of cancelling
Removing the app does not cancel App Store or Google Play subscriptions; you must cancel through the store used to purchase the subscription.
Assuming Rocket Money can cancel every provider
Rocket Money may not support automated cancellation for every merchant; check the app’s provider instructions and follow manual steps if shown.
Not saving confirmation
Failing to save cancellation confirmations makes disputes harder to resolve; always keep screenshots or emails that confirm cancellation.
Comparative recap
Quick comparison
The table below compares the common cancellation routes, who controls the cancellation, and typical refund likelihood.
How to use this table
Match your subscription source (App Store, Google Play, Web) to the row that applies and follow the method listed for best results.
| Source | Method to cancel | Who cancels | Refund likelihood | Period |
|---|---|---|---|---|
| iOS / App Store | Cancel via iOS Settings or Apple ID Subscriptions | Apple (you control via Settings) | Low - refunds handled by Apple case‑by‑case | monthly |
| Android / Google Play | Cancel via Google Play Store app or play.google.com | Google Play (you control via Play Store) | Low - refunds handled by Google case‑by‑case | monthly |
| Web / Rocket Money concierge | Use "Cancel This For Me" in Recurring tab or follow "View Instructions" | Rocket Money requests cancellation from the provider | Medium - Rocket Money may refund if charged after cancellation; policies vary | monthly |
After cancelling
What to monitor
- Check your bank or card statement for any post‑cancellation charges.
- Retain cancellation confirmation emails and any in‑app status updates.
Where to get help
- Rocket Money help article on cancelling subscriptions: How do I cancel a subscription?.
- Subscription cancellation FAQs: Subscription cancellation FAQs.
- Rocket Money Terms of Service (fees and refund terms): Terms of Service.
Address
Corporate address
Rocket Money Inc., 8455 Colesville Road, Suite 1645, Silver Spring, MD 20910, United States.
How to send written notices
- Include your account email, subscription details, and copies of receipts when sending written notices.
- Consider also contacting support via the app or email for faster resolution; if needed, escalate to your payment provider or local consumer agency in Singapore.