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Cancel SIMPLIFI
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I hereby notify you of my decision to terminate the contract relating to the Simplifi service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Simplifi: Complete Guide
What is Simplifi
Overview
Simplifi is a personal finance app from Quicken that helps you track accounts, set budgets, and monitor spending across linked bank and card accounts.
The service aggregates transactions and offers forecasting, spending plans, and customized insights to help you reach financial goals.
Primary uses
Typical uses include budgeting, categorising expenses, and viewing consolidated account balances in one place.
Simplifi is available on web and mobile and uses a subscription model for full access to features.
How to cancel Simplifi
Cancel via Quicken Simplifi website
- Go to quicken.com/my-account and sign in to your Quicken account.
- Open Subscriptions → Manage Subscription → Cancel Renewal to stop automatic renewal.
- Access continues until the end of the billing period after cancellation.
- See official guidance: Quicken Simplifi cancellation & refund.
Cancel via mobile stores (Apple / Google)
- Apple App Store: open Settings → your name → Subscriptions → Simplifi → Cancel Subscription.
- Google Play: open Google Play Store → Menu → Payments & subscriptions → Subscriptions → Simplifi → Cancel subscription.
- Access usually continues until the end of the current paid period unless a refund is granted by the store.
What happens when you cancel
Access and billing
When you cancel renewal, your subscription remains active until the current billing period ends.
After the period ends, you will no longer be billed and premium features will be disabled.
Data retention and deletion
Many users report that budgets, history, and rules remain intact after a subscription lapses, allowing seamless resumption if you re-subscribe.
If you need account or data deletion, you may need to contact support; post‑cancellation deletion can be more difficult in some reported cases.
Will I get a refund?
Direct purchases (Quicken Simplifi website)
Quicken offers a 30-day money-back guarantee for purchases made directly through Quicken Simplifi.
Requesting a refund from Quicken within 30 days ends access immediately. Official details: Quicken Simplifi cancellation & refund.
Purchases via Apple App Store or Google Play
- Refund requests for App Store or Google Play purchases must be made to Apple or Google.
- Refunds from these stores are granted at the stores' discretion and are subject to each store's policy.
Simplifi plans and pricing
Pricing overview
Below are approximate Singapore dollar equivalents derived from published US dollar prices.
Actual SGD charges depend on exchange rates and how each store displays prices in Singapore.
Plan details
| Plan | Price | Period | Features |
|---|---|---|---|
| Standard Monthly (regular) | S$7.50/month (approx.) | monthly | Full access to Simplifi budgeting features |
| Annual Promotional (new users) | S$3.75/month equivalent (approx.) | annual | Full access at promotional rate |
| Annual Standard | S$5.00/month equivalent (approx.) | annual | Full access at standard annual rate |
| Annual Renewal (increased) | S$7.50/month equivalent (approx.) | annual | Full access at increased renewal rate |
Your consumer rights in Singapore
Local protections (summary)
Consumer protections in Singapore cover unfair trading practices and offer dispute resolution routes, but refunds for digital subscriptions are typically governed by the merchant or the app store terms.
Digital subscription rights often depend on the purchase channel (direct merchant vs. app store) and the provider's published refund policy.
Practical steps if you have a dispute
- Keep receipts, payment records, and screenshots of subscription details and cancellation attempts.
- If you cannot resolve with Simplifi or the store, consider contacting the Consumers Association of Singapore (CASE) or your card issuer for charge disputes.
Customer experiences
Positive reports
Some users report that letting a subscription lapse did not delete their data and that reopening the app after expiry sometimes produced discounted re‑join offers.
These reports suggest you can often resume with data intact if you re-subscribe later.
Negative reports
Other users report bank connectivity problems, misclassified transactions, forecasting inaccuracies, and difficulties obtaining prorated refunds for annual plans.
There are also reports of difficulty deleting account data after expiry, requiring additional support steps.
Documentation checklist
What to collect before cancelling
- Account email and username used for Simplifi.
- Order receipt or purchase confirmation showing date and amount.
- Payment method details (last 4 digits of card, Apple/Google receipt).
- Subscription ID, invoice number, or store transaction ID if available.
What to keep for refund or dispute
- Screenshots of subscription status and billing page.
- Copies of any support tickets or messages with timestamps.
- Proof of cancellation steps taken (screenshots of account or store settings).
Common mistakes
Typical user errors
Waiting until the day of renewal to cancel can result in an unexpected charge if you miss the exact cancellation step in the store or website.
Expecting automatic prorated refunds for annual subscriptions is a common mistake; Quicken's published policy does not guarantee prorated refunds for annual plans.
How to avoid problems
Confirm which channel you used to subscribe (Quicken website, Apple, or Google) before attempting cancellation.
Save receipts and take screenshots of cancellation confirmations; if in doubt, start the cancellation at least 48 hours before renewal.
Comparative recap
Quick comparison
The table below summarises cancellation method, refund window, access after cancel, and typical price level for each channel.
At-a-glance
| Channel | Refund | Access after cancel | Period | Typical price |
|---|---|---|---|---|
| Quicken Simplifi website | 30‑day money‑back guarantee (request ends access immediately) | Access continues until billing period ends unless refund requested | annual / monthly | S$3.75 - S$7.50 (approx.) |
| Apple App Store | Refund via Apple at its discretion | Access usually continues until end of current period | annual / monthly | S$3.75 - S$7.50 (approx.) |
| Google Play | Refund via Google at its discretion | Access usually continues until end of current period | annual / monthly | S$3.75 - S$7.50 (approx.) |
After cancelling
What to expect next
If you cancelled the renewal, you will retain access until the paid period ends unless you requested a refund that ends access immediately.
Keep your account sign-in details if you plan to re-subscribe, as many users report data (budgets, history) remains available after lapse.
Re-subscribing and offers
- Some users report receiving promotional discounts (for example, significant percentage off) when re-opening the app after letting a subscription lapse.
- For official cancellation and refund steps, consult: Quicken Simplifi cancellation & refund.
- For community discussions and user experiences, see: Simplifi community comment.
- General product overview and pricing commentary: Phroogal: Quicken Simplifi.
Address
Operational address (as listed on regional site)
No 17A, Lorong Perda Utama 6, Bandar Perda, 14000 Bukit Mertajam, Pulau Pinang.
This address is shown under operation hours on regional login pages; it is not a dedicated cancellation address.
Notes about contacting Simplifi
Cancellation and refunds are handled online through the Quicken account portal or the app store used for purchase.
If you need assistance beyond online tools, use the support article linked above to find the official contact or steps to request deletion or refunds.