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Cancel VHI
in 30 seconds only!
Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Vhi service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Vhi: Step-by-Step Guide
What is Vhi
Overview
Vhi is an Irish health insurance provider offering hospital and health plans that cover a range of treatments and services. Policies are subscription-based and governed by the insurer's terms and applicable Irish regulations.
Service footprint
Vhi primarily operates in Ireland and prices policies in euros. International customers (including those in Singapore) who hold or are considering a Vhi policy should note the provider is an Irish company and not a Singapore-based insurer.
How to cancel Vhi
Supported cancellation channels
- Phone: Contact Vhi customer services using the official contact numbers listed by Vhi.
- Email: Send a cancellation request to the official Vhi customer service email address, keeping a copy for your records.
- Post: Mail a signed cancellation letter to Vhi's postal address (see Address section below).
- Online: Use Vhi’s online portal (MyVhi/web) where available to submit a cancellation request.
Step-by-step cancellation steps
- Prepare your policy number and personal ID details before contacting Vhi.
- State clearly you wish to cancel the policy, the cancellation date you request, and whether you want a refund.
- Request written confirmation of cancellation and any refund calculation.
- Keep copies of all correspondence, reference numbers and dates for future reference or disputes.
What happens when you cancel
Access and cover
Once cancellation is processed, hospital and treatment cover under that Vhi policy will end on the cancellation date confirmed by Vhi.
Renewal and records
Auto-renewal may apply if you do not cancel before renewal date; check your policy renewal notices. Keep written confirmation to show the policy end date and any applicable refunds.
Will I get a refund?
Cooling-off period refund
If you cancel within the statutory cooling-off period (see next sub-section) and no claims have been made, you are entitled to a full refund of premiums paid.
Mid-term and claims-related refunds
- If you cancel mid-term with no claims: a pro-rata refund is typically available, minus the non-refundable health insurance levy (stamp duty) and a €50 administration fee.
- If any claims were made during the policy year: no refund is usually available and the full 12-month cost may apply.
Vhi plans and pricing
Pricing note
Vhi publishes plan details and pricing in euros. Do not rely on third‑party pages for prices; always check Vhi's official materials for the current costs and plan terms.
Singapore pricing and availability
There is no verified public listing of Vhi prices in Singapore dollars (SGD). If you are based in Singapore, contact Vhi directly for information about purchasing or holding a policy while resident abroad.
Your consumer rights in Singapore
Jurisdictional differences
Vhi is an Irish insurer; consumer protections, cooling-off periods and dispute procedures may differ between Ireland and Singapore. Your rights under Singapore law may not mirror Irish statutory entitlements.
Practical steps for Singapore-based customers
Before cancelling, confirm with Vhi which legal jurisdiction governs your contract and what remedies are offered to customers resident outside Ireland.
Keep copies of all communications and consider local dispute options if you encounter problems after cancellation.
Customer experiences
Positive reports
Some customers report good care at Vhi 360 clinics and helpful online GP consultations, with efficient treatment and low out-of-pocket costs in positive reviews.
Negative reports
Many reviews cite problems with customer service, difficulties with cancellations or refunds, and frustrations with claims handling. These issues appear commonly in public reviews.
For a broad view of customer feedback see independent review summaries.
Documentation checklist
What to gather before cancelling
- Policy number and full name as on the policy.
- Proof of identity (photocopy of passport or ID if required).
- Policy renewal notice or schedule showing dates and premiums.
- Records of any claims made during the policy year.
What to include in your cancellation request
- A clear statement that you wish to cancel the policy and the requested cancellation date.
- A request for a written confirmation and, if applicable, a refund calculation.
- Contact details for follow-up (email, phone, postal address).
Common mistakes
Assuming cooling-off applies everywhere
Many customers assume the 14-day Irish cooling-off right automatically applies in their jurisdiction. If you are outside Ireland, confirm how that right applies to your purchase.
Missing paperwork or wrong channel
Failing to send cancellation via an accepted channel, or not supplying the policy number and ID, can delay processing. Always ask for written confirmation.
Another common error is expecting a refund after claims have been paid; policies often bar refunds if any claims were made in the policy year.
Comparative recap
How Vhi compares on key cancellation points
| Feature | Vhi | General expectation | Period |
|---|---|---|---|
| Cancellation channels | Phone, email, post, online portal | Multiple channels commonly offered by insurers | - |
| Cooling-off refund | Full refund if cancelled within cooling-off and no claims | Many insurers offer a short statutory cooling-off period | 14 days |
| Mid-term refund | Pro-rata refund if no claims, minus levy and €50 admin fee | Pro-rata refunds are common, fees and levies vary | Mid-term |
| Claims effect | No refund if any claims during policy year | Insurers often limit refunds if claims made | Policy year |
After cancelling
What to expect next
Ask Vhi for a written confirmation showing the cancellation date and any refund amount. Note expected timelines for refund payments.
Where to get help
If you need guidance on the cancellation process or your rights, consult the Health Insurance Authority overview on cancelling and switching insurers:
Health Insurance Authority: Cancelling and switching
For a practical cancellation letter template and next-steps guidance see:
For Vhi policy rules and plan terms (useful when checking fee and refund clauses) refer to Vhi plan documentation:
Address
Postal address for cancellation
Vhi
IDA Business Park, Purcellsinch, Dublin Road, Kilkenny, R95 WKK6, Ireland
Useful review reference
To read recent customer experiences and common issues, see aggregated reviews: