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I hereby notify you of my decision to terminate the contract relating to the Zacks service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Zacks: Easy Method
What is Zacks
Overview
Zacks is a financial research and investment advisory service that provides stock ratings, market analysis, and subscription-based access to premium tools and reports.
The service offers web and app-based subscriptions for investors seeking research, screening tools, and model portfolios.
Main offerings
Zacks’ products include premium research tools and specialised services that may be sold directly on Zacks.com or via app stores for mobile devices.
Access, features, and support options depend on the plan and the channel used to purchase the subscription.
How to cancel Zacks
App Store (iOS) cancellation
- Open Settings on your iPhone or iPad and tap your name at the top.
- Tap Subscriptions, find the Zacks app subscription, and follow the prompts to cancel.
- Note: Zacks does not manage App Store subscriptions; Apple handles billing and refund requests.
Google Play (Android) cancellation
- Open the Google Play Store app and tap your profile icon.
- Go to Payments & subscriptions → Subscriptions, find the Zacks subscription, and cancel.
- Note: Zacks does not manage Google Play subscriptions; Google handles billing and refunds.
Web (Zacks.com) cancellation
- Log in to your account at Zacks.com and visit the My Account page.
- Contact your Account Representative or Customer Support via the My Account options to request cancellation.
- Optionally, send a written cancellation request (email or registered mail) to Zacks Investment Research for a record of the request.
What happens when you cancel
Access after cancellation
Access typically continues until the end of the current paid period, depending on your account settings and the purchase channel.
For app-store subscriptions, access and renewal handling follow the store’s subscription rules.
Renewals and billing
Auto-renewal stops after cancellation but verify the confirmation message or email for the cancellation effective date.
Refunds and billing corrections are governed by the channel used to buy the subscription (Zacks or the app store).
Will I get a refund?
General policy overview
Refund eligibility depends on the product and how it was purchased: web purchases may have specific guarantees; app-store purchases follow Apple or Google policies.
Zacks does not control refunds for subscriptions bought through the App Store or Google Play; those refunds must be requested via Apple or Google.
Exceptions and timelines
- Ultimate Lifetime (web purchase): a 90-day unconditional refund guarantee applies for that product.
- Other direct-purchase products (e.g., Turnaround Trader): refunds are performance-based and require meeting strict criteria and documentation; if approved, refunds are issued in approximately 5 business days.
- App Store / Google Play purchases: refunds are governed by Apple’s or Google’s policies and must be requested through those platforms.
Zacks plans and pricing
Where to check official pricing
Always check Zacks.com or your device’s App Store for the current, official prices for each plan and the local currency display.
Do not rely on third-party reports for exact Singapore Dollar pricing; the App Store displays local in-app subscription pricing.
Pricing note
This guide does not list or estimate local SGD prices. Confirm exact costs in your account or on the purchase page before subscribing.
For background reading about U.S. list prices, see an external overview (third-party): Zacks pricing overview.
Your consumer rights in Singapore
Statutory rights and cooling-off
Zacks’ public terms do not specify a general 14-day cooling-off or cancellation right for digital subscriptions.
Consumers in Singapore should be aware that statutory consumer protections may apply, but entitlement to refunds depends on local law and purchase channel.
Practical steps and timelines
For web-purchased products, rely on any guarantees Zacks publishes (for example, the 90-day Ultimate Lifetime promise) and follow their documented refund process.
For app-store purchases, follow Apple’s or Google Play’s refund procedures; Zacks cannot directly issue refunds for those purchases.
Customer experiences
Positive feedback
Some users report strong results from Zacks tools such as Research Wizard and praise its role in building strategies and stock screening.
Positive reviews highlight successful uses of tools to develop personalised strategies with high returns (user reports cited in June 2025).
Negative feedback
Other users reported losses following stock recommendations and difficulties obtaining refunds even after agreements were made in principle.
Complaints also include concerns about data handling, unsolicited emails, and slow or unsuccessful refund processes (user reports mid - 2025 to late - 2025).
Documentation checklist
Essential documents for refund claims
- Proof of purchase or subscription receipt (order confirmation, invoice, or App Store / Google Play receipt).
- Account details used to subscribe (email, account ID) and timestamped correspondence with Zacks support.
- For performance-based refunds: full brokerage statements, trade confirmations, and clear evidence meeting the guarantee criteria.
Supplementary items to prepare
- Any written agreements, screenshots of recommendations, and timing of buy/sell actions referenced in the guarantee.
- Records of cancellation confirmations and any case or ticket numbers from Zacks or the app store.
Common mistakes
Assuming Zacks controls app-store subscriptions
Many users try to cancel through Zacks customer support even though App Store and Google Play subscriptions must be cancelled in the device store settings.
Check the subscription source before contacting Zacks for cancellation or refunds to avoid delays.
Insufficient documentation for refunds
For performance-based refund requests, failing to supply detailed brokerage proofs and timestamps commonly leads to rejected or delayed refunds.
Keep clear records of trades, confirmations, and communications to support any refund claim.
Comparative recap
Channel comparison summary
| Channel | How to cancel | Refund responsibility | Typical refund timeline |
|---|---|---|---|
| App Store (iOS) | Cancel via iPhone/iPad Settings → Your name → Subscriptions → Zacks | Apple handles refunds and billing | Follow Apple refund process (varies by case) |
| Google Play (Android) | Cancel via Google Play Store → Profile → Payments & subscriptions → Subscriptions | Google handles refunds and billing | Follow Google refund process (varies by case) |
| Web (Zacks.com) | Log in to My Account and contact Account Representative or Customer Support | Zacks handles web-purchase refunds per product terms | Performance-based refunds ~5 business days if approved; product guarantees vary |
After cancelling
Immediate actions
Keep confirmation emails or screenshots proving you cancelled and note the effective cancellation date shown in your account or the store.
Monitor your card or account statements for any unexpected future charges and save transaction records.
If you need help or a refund
- For app-store purchases, submit refund requests to Apple or Google Play using their official procedures.
- For web purchases, work through My Account and Customer Support at Zacks; provide the documentation checklist above if requesting a performance-based refund.
- For background reading on pricing context, see: Zacks pricing overview.
Address
Corporate office
Zacks Investment Research, Inc.
101 N Wacker Drive, Floor 15, Chicago, IL 60606, United States
How to send a written cancellation
If you choose to send a written cancellation request for a web account, send it by email (via your My Account support channel) or by registered mail to the corporate address above for a recorded delivery.
Always include your account details, subscription reference, and a clear statement of the cancellation request.