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Cancel ANYTIME FITNESS
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Anytime Fitness service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Anytime Fitness: Easy Method
What is Anytime Fitness
Overview
Anytime Fitness is a 24/7 gym franchise offering access to equipment, classes and a global network of clubs. Each club in Singapore is independently owned and operated under the Anytime Fitness brand.
How membership works
Members sign a contract with a local (home) club which sets the specific terms, fees and cancellation rules. Access, charges and any club-level policies are governed by that membership agreement.
How to cancel Anytime Fitness
Cancel membership (Singapore studio)
- Review your Membership Agreement to locate the home club address and the cancellation clause.
- Contact your home club directly - many clubs require notice submitted to the home gym and may ask for an in-person visit.
- Follow any notice-period or written-notice requirements exactly (dates in the contract typically control when cancellations take effect).
Cancel app purchases (iOS / Android)
- You have a 14-day legal cooling-off period from the time the order is accepted, but only if you have not started downloading or otherwise started supply.
- If you start downloading the app (or otherwise begin use) before you notify cancellation, the right to cancel is lost.
- Notify the platform (App Store / Google Play) before the 14 days expire to request cancellation/refund per their rules.
Cancel online retail orders
- For physical goods bought on the web, cancellations are generally allowed prior to shipping.
- If goods have been received, you typically have 14 days from receipt to return eligible online purchases.
- Local studio purchases are not returnable via the online store and must be handled with the studio.
What happens when you cancel
Access and billing
When cancellation is accepted, future recurring billing should stop according to your contract timing. Access to club facilities normally ends on the cancellation effective date specified in your agreement.
Data and membership records
The home club will retain membership records for operational and legal purposes. Ask your club for written confirmation detailing the cancellation date and final charges.
Possible hold or notice delays
Some clubs apply a minimum notice period and may start that notice only after an in-person cancellation or a scheduled appointment, which can delay the effective cancellation date.
Will I get a refund?
App purchases (iOS / Android)
A 14‑day cooling-off right applies for digital purchases only if supply has not started. If you cancel before download/use begins, you may be eligible for a refund through the platform.
Once download or other supply begins with your agreement, the legal right to cancel and obtain a refund is typically forfeited.
Physical goods (online shop)
- Online retail items: you generally have 14 days from receipt to return and receive a refund, subject to the store's Returns & Exchanges policy.
- Studio purchases: items or services bought at local studios are usually non-returnable online and must be handled locally.
Membership refunds
There is no general, guaranteed refund policy for memberships; refunds depend on the terms of your membership agreement and club discretion.
Reports suggest refunds for membership-related fees are rare and handled case-by-case (for example, some erroneous charges have been refunded after dispute).
Anytime Fitness plans and pricing
Summary
The table below lists common plans and pricing from publicly available information. Prices vary by branch, contract length, member category and promotions.
Important note
Keyfob is listed as a one-time fee and described in the plan details. Confirm exact pricing and any promotions with your home club before signing.
| Plan | Price | Period | Features |
|---|---|---|---|
| No Contract (Per Month) | S$155.00 | Monthly | Month-to-month, no long-term commitment |
| 6-Month Contract (Per Month) | S$135.00 | Monthly | 6-month commitment |
| 12-Month Contract (15% Off) (Per Month) | S$115.00 | Monthly | 12-month commitment, discounted |
| 18-Month Contract (15% Off) (Per Month) | S$105.00 | Monthly | 18-month commitment, discounted |
| Student / Senior Citizen 12-Month Contract (Per Month) | S$95.00 | Monthly | 12-month, discounted for students or seniors (55+) |
| Keyfob (one-time fee) | S$85.00 | One-time | Access key security fee; non-refundable & non-transferable |
| General Range (Typical Monthly Rate) | S$80 to S$100 | Monthly | Common monthly fee range depending on branch, contract length, and promotions |
| Student / Frontline Workers Promo Monthly Rate | S$98.00 | Monthly | Discounted promotional rate for qualifying groups |
| Standard Monthly Rate (12-Month Contract) | S$118.00 | Monthly | Regular 12-month contract rate |
| Standard Monthly Rate (18-Month Contract) | S$108.00 | Monthly | Regular 18-month contract rate |
Your consumer rights in Singapore
Digital purchases
Singapore law and common platform terms provide a 14‑day cooling-off for digital purchases unless supply starts with the consumer's agreement (for example, download starts).
If supply begins with your agreement, the right to cancel is usually lost; check platform (App Store / Google Play) rules for details.
Physical goods and services
Online physical goods often have a 14‑day return window from receipt when purchased on the site. Studio purchases may be excluded and must be addressed locally.
Memberships and fair trading
Under the Consumer Protection (Fair Trading) Act (CPFTA), practices that make cancellation intentionally burdensome or hide key terms may be unfair.
If you believe terms were not clearly disclosed or the club acted unfairly, you may lodge a complaint with CASE or pursue the Small Claims Tribunal for disputes.
Customer experiences
Positive feedback
Some members praise the convenience of 24/7 access and the wide network of clubs, which is useful for travel or flexible schedules.
Local positive reviews highlight helpful staff at certain outlets and access to regional gyms under membership arrangements.
Negative feedback
Common complaints include difficulty cancelling (in-person requirements, scheduling delays), auto-renewal surprises, and perceived strict conditions for early termination.
Users report occasional late fees or contested charges; some refunds were issued in specific dispute cases, but refunds are not guaranteed.
Documentation checklist
What to bring or prepare
- Signed Membership Agreement (showing home club address and cancellation clause).
- Proof of identity (NRIC / passport) used at sign-up.
- Bank statements or payment receipts showing recurring charges.
- Any written communication with the club (emails, messages) about cancellation attempts.
Optional supporting documents
- Medical certificates for medical-based termination requests (if the contract allows).
- Postal proof or signed receipt if you send written cancellation by mail.
Common mistakes
Assuming online cancellation is always possible
Many members assume they can cancel via a website or phone. In Singapore, the home club contract may require in-person cancellation or specific written notice.
Missing timing requirements
Failing to check when a notice period starts (for example, only after an in-person appointment) can lead to extra months of billing.
Not keeping written proof
Not obtaining or saving written confirmation of cancellation makes disputing continued charges harder. Always get and keep a dated receipt or email.
Comparative recap
Quick comparison
The table below compares major cancellation channels and what to expect for refunds and process complexity.
How to use this table
Use the row matching your purchase type to decide the first action to take and the likelihood of a refund.
| Channel | Cancellation window | Refund likely? | Typical process |
|---|---|---|---|
| App Store (iOS) / Google Play (Android) | 14 days (cooling-off) if not started | Possible if download/use not started | Request via platform; loss of right once download or use begins |
| Web / Online shop (physical goods) | 14 days from receipt for returns | Likely for eligible returns within window | Cancel before shipping for full cancellation; return after receipt for refund |
| Membership (Singapore studio) | As per membership agreement (varies) | Depends on contract; refunds not guaranteed | Contact home club; often in-person or written notice required |
After cancelling
Immediate steps
Obtain written confirmation of the cancellation date and any final amounts due. Monitor your bank or card statements for any unexpected charges after the effective date.
If you have disputes
If the club continues to charge or you believe terms are unfairly applied, keep all documentation and consider lodging a complaint with CASE or pursuing the Small Claims Tribunal.
Helpful links
Address
Which address to use
Your cancellation address is the home club’s address as listed in your Membership Agreement. That is the club you signed up with and where cancellation usually must be directed.
How to find your home club
Check your membership paperwork or the receipt from sign-up to confirm the home club address. If unsure, refer to your Membership Agreement or contact the club that issued your membership contract.