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Cancel PILATES ANYTIME
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Cancellation service #1 in Singapore
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I hereby notify you of my decision to terminate the contract relating to the Pilates Anytime service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Pilates Anytime: Easy Method
What is Pilates Anytime
Service overview
Pilates Anytime is an on-demand Pilates platform offering a large library of classes taught by many instructors for all levels. It provides streaming workouts, programs, and instructor-led sessions you can do at home.
How people use it in Singapore
Singapore users typically subscribe via the App Store (prices shown in SGD) or sign up directly on the website (pricing in USD). The service includes a 14-day free trial for new users who sign up via supported platforms.
How to cancel Pilates Anytime
Cancel via the Pilates Anytime website (direct sign‑up)
- Log in to your Pilates Anytime account.
- Go to My Account > Subscription & Payment.
- Click on Cancel Subscription and follow the on‑screen instructions.
Cancel via platform billing (Apple, Google Play, Roku)
- App Store (Apple): Manage and cancel via your Apple ID subscription settings; Pilates Anytime directs you to follow Apple’s process.
- Google Play (Android): Manage and cancel via your Google Play subscriptions; Pilates Anytime directs you to Google Play support for cancellation.
- Roku: Cancel via your Roku subscription settings; Pilates Anytime cannot access Roku billing and instructs you to use Roku’s own process.
What happens when you cancel
Access after cancellation
When you cancel a paid subscription, you typically retain access until the end of your current billing period. Access does not continue beyond the paid term unless you resubscribe.
Renewal and account data
Automatic renewals stop after cancellation for the next billing period. Your account and profile data usually remain available if you log back in, but saved preferences or history policies follow Pilates Anytime’s terms.
Will I get a refund?
Standard refund policy
Pilates Anytime is a non‑refundable subscription service. No refunds are provided for unused time or partial‑term cancellations under the provider’s stated policy.
Exceptions and platform refunds
- If you billed via Apple, Google Play, or Roku you must contact that platform directly for any refund requests.
- Free trial: a 14‑day free trial is offered and you will not be charged if you cancel before it ends.
- Discretionary refunds: Pilates Anytime may, at its sole discretion, offer refunds, discounts, or other consideration in individual cases.
Pilates Anytime plans and pricing
Primary plans seen in Singapore (App Store)
The App Store lists monthly and annual subscription prices for Singapore users. Website pricing is shown in USD on the Pilates Anytime site.
Important note about billing
Purchases made through the App Store are billed by Apple and appear on your Apple ID statement. Website signups are billed by Pilates Anytime in USD by their stated terms.
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly (via App Store in Singapore) | S$32.98 | monthly | Access to full Pilates Anytime library after 14‑day free trial; billed monthly via App Store |
| Annual (via App Store in Singapore) | S$358.98 | annual | Billed once per year via App Store as annual subscription; equivalent to around S$29.92/month |
Your consumer rights in Singapore
Relevant law and general position
Singapore consumers are protected by the Consumer Protection (Fair Trading) Act (CPFTA), which guards against misleading and unconscionable terms.
Pilates Anytime’s terms disclose non‑refundable digital subscription terms and automatic renewals; such clear disclosures are generally permissible under CPFTA if they are not misleading.
Practical steps and escalation
- For platform billing (Apple, Google Play, Roku) you must request refunds through the platform’s support channels.
- If you have a billing dispute that the platform or provider will not resolve, you can escalate to CASE (Consumers Association of Singapore) for guidance.
Customer experiences
Positive feedback
Many users praise the size and quality of the library and instructor variety. The App Store rating (Singapore) is positive, and reviews often cite content depth and weekly new classes.
Common criticisms
Recent feedback mentions a redesigned app that some users find harder to navigate, complaints about difficulty casting to TV, and concerns about subscription cost and limited free content.
Documentation checklist
What to gather before contacting support
- Account email and username used for Pilates Anytime.
- Billing platform (App Store / Google Play / Roku / Website) and proof of purchase (receipt or transaction ID).
- Dates: trial start, billing date, and any cancellation attempts (screenshots are helpful).
Supporting evidence for disputes
- Screenshots of subscription settings showing active/renewal status.
- Copies of emails or in‑app messages with billing or cancellation confirmations.
Common mistakes
Attempting to cancel in the wrong place
Users often try to cancel on the website when the subscription is billed through Apple/Google/Roku. If you bought via a platform, you must cancel through that platform’s subscription settings.
Missing the renewal cutoff
Another common error is waiting until after the renewal date to cancel. Because Pilates Anytime and platforms generally do not provide prorated refunds, cancel before the next billing date to avoid an extra charge.
Comparative recap
Quick comparison by platform
The table below summarises cancellation and refund routes for each billing path so you can choose the correct process.
How to read this table
Use the “How to cancel” column as your first action. If you need a refund, check the Refunds column and contact the listed party.
| Platform | How to cancel | Refunds | Period |
|---|---|---|---|
| Website (direct sign‑up) | Cancel in My Account > Subscription & Payment on Pilates Anytime. | Non‑refundable per provider policy; discretionary refunds possible from provider. | Varies (USD on site) |
| App Store (Apple) | Manage and cancel via your Apple ID subscription settings. | Contact Apple for refund requests; Pilates Anytime does not control App Store refunds. | monthly / annual |
| Google Play (Android) | Manage and cancel via your Google Play subscriptions. | Contact Google Play for refund requests; provider directs you to Google Play support. | Varies |
| Roku | Cancel via your Roku subscription settings (Roku handles billing). | Contact Roku for refunds; Pilates Anytime cannot access Roku billing. | Varies |
After cancelling
Check your confirmation
After you cancel, keep any cancellation confirmation emails or screenshots showing the subscription is set to not renew.
Helpful official links
Address
Provider mailing address
Timeshift Media, Inc. / Pilates Anytime
531 Main Street #303, El Segundo, CA 90245, United States
Need further help
If you still have trouble cancelling, review your billing platform’s help pages first (Apple/Google/Roku), then contact Pilates Anytime support via the contact channels listed on their site.