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I hereby notify you of my decision to terminate the contract relating to the Safra service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Safra: Easy Method
What is Safra
Overview
SAFRA is a membership organisation in Singapore that provides recreational, lifestyle and fitness facilities, deals, and community programmes primarily for National Servicemen and their families.
Membership includes access to gyms, pools, discounted activities, travel clubs and partner rebates that can generate regular savings for active users.
Who it serves
SAFRA membership categories include Principal, Associate and Dependent plans with multi-year options and promotional pricing from time to time.
Specific facilities and partner benefits vary by membership tier and any ongoing promotions.
How to cancel Safra
Required method
Cancellations and resignations must be submitted in writing; SAFRA does not accept auto-cancellation via App Store, Google Play, or online self-service flows.
Write your resignation including your full name and membership number and send it by email or post.
Step-by-step cancellation
- Prepare a written resignation stating your name and SAFRA membership number.
- Email the resignation to membership@safra.sg or mail it to SAFRA Membership Services Division (address below).
- For EnergyOne gym terminations, submit the completed Membership Termination Request Form at any EnergyOne service counter or email the completed form to the membership email above.
- Allow time for processing and follow up if you do not receive confirmation within a few weeks.
What happens when you cancel
Access and membership end
Your entitlement to SAFRA member rates and facility access ends on the termination date specified by SAFRA or upon expiry of the paid term if no alternative arrangement applies.
If you resign before the paid term ends, access termination follows SAFRA’s membership terms and processing timelines.
Auto-renewal and records
If you wish to stop auto-renewal, written notice must be given well in advance (see timing rules below).
SAFRA retains records as required under its policies; request confirmation in your written resignation and keep copies of all correspondence.
Will I get a refund?
Standard refund policy
All membership subscription fees - for current or advance terms - are strictly non-refundable for any unused years upon resignation, termination, or change of membership type.
Membership applications and renewals similarly state that membership fees are strictly non-refundable.
Exceptions and waivers
- Members going overseas continuously for at least one year may apply to be placed on the Absent Members list and have fees waived for up to three years; documentary proof must be submitted at least one month before departure. See SAFRA FAQ for details.
- Specific promotional or contract exceptions (if any) will be governed by the terms and conditions in force at the time of purchase.
For official policy text, refer to SAFRA’s terms and conditions and membership FAQ.
Safra plans and pricing
Table overview
All prices below are inclusive of GST and reflect the verified SAFRA pricing data available.
Promotions (such as FLASHSALE) and validity dates are noted where applicable.
| Plan | Price | Period | Features |
|---|---|---|---|
| Principal Membership - 2-Year (Ordinary A/B or Associate via Lunar New Year FLASHSALE) | S$20.00 | 2-Year (2) | Principal membership (Ordinary A/B or Associate); FLASHSALE promo code applies; includes GST |
| Principal Membership - 5-Year (Ordinary A/B) | S$168.95 | 5-Year (5) | Includes GST; Ordinary A/B principal membership |
| Principal Membership - 5-Year (Associate) | S$252.85 | 5-Year (5) | Includes GST; Associate membership |
| Principal Membership - 10-Year (Ordinary A/B) | S$294.30 | 10-Year (10) | Includes GST; Ordinary A/B membership |
| Principal Membership - 10-Year (Associate) | S$441.45 | 10-Year (10) | Includes GST; Associate membership |
| Dependent Membership - 2-Year (Dependent of Ordinary A/B) | S$43.60 | 2-Year (2) | Includes GST; spouse or child aged 5 - 20 |
| Dependent Membership - 2-Year (Dependent of Associate) | S$65.40 | 2-Year (2) | Includes GST; spouse or child aged 5 - 20 |
| Dependent Membership - 5-Year (Dependent of Ordinary A/B) | S$83.90 | 5-Year (5) | Includes GST; spouse or child aged 5 - 20 |
| Dependent Membership - 5-Year (Dependent of Associate) | S$126.40 | 5-Year (5) | Includes GST; spouse or child aged 5 - 20 |
| Dependent Membership - 10-Year (Dependent of Ordinary A/B) | S$147.15 | 10-Year (10) | Includes GST; spouse or child aged 5 - 20 |
| Dependent Membership - 10-Year (Dependent of Associate) | S$220.15 | 10-Year (10) | Includes GST; spouse or child aged 5 - 20 |
| EnergyOne Gym - 12-Month (Safra Member) | S$50.00 per month | 12-Month (monthly) | Member monthly rate including GST |
| EnergyOne Gym - 18-Month (Safra Member) | S$45.00 per month | 18-Month (monthly) | Member monthly rate including GST |
| EnergyOne Gym - 12-Month Renewal (Platinum Dependent) | S$40.00 per month | 12-Month (monthly) | Renewal promotional rate with 1 free month included; inclusive of GST |
| EnergyOne Gym - 18-Month Renewal (Platinum Dependent) | S$35.00 per month | 18-Month (monthly) | Renewal promotional rate with 2 free months included; inclusive of GST |
| Travel Club - 2-Year Membership (SAFRA Members) | S$10.00 | 2-Year (2) | Inclusive of GST |
| Kidz Amaze - 2-Year Membership (Child of SAFRA Member / SAFRA Junior Dependent) | S$25.25 | 2-Year (2) | Valid until 1 Mar 2026 |
| Kidz Amaze - 5-Year Membership (Child of SAFRA Member / SAFRA Junior Dependent) | S$45.45 | 5-Year (5) | Valid until 1 Mar 2026 |
| Kidz Amaze - Entrance Fee (SAFRA Member, Off-Peak) | S$13.00 | One-Time | Valid from 1 Mar 2026 |
| Kidz Amaze - Entrance Fee (SAFRA Member, Peak) | S$15.00 | One-Time | Valid from 1 Mar 2026 |
Your consumer rights in Singapore
Notice and timing
To opt out of auto-renewal, members must submit written resignation at least three months before expiry for regular SAFRA memberships.
For SAFRA DBS Credit/Debit Card linked membership, at least two months’ written notice is required before expiry.
Refunds and waivers
- Membership fees for prepaid or unused portions are non-refundable under SAFRA’s stated terms.
- Absent member waivers are available for members leaving Singapore continuously for at least one year, subject to documentary proof and advance application.
These SAFRA policies operate alongside Singapore contract and consumer protections; seek independent advice if you believe contractual terms are unfair or misrepresented.
Customer experiences
Positive feedback
Many members report that SAFRA benefits - petrol rebates, discounted parking, vouchers and lower facility fees - can quickly offset the membership cost for regular users.
Users with frequent gym, pool or family visits often cite tangible everyday savings via card rebates and partner deals.
Negative feedback
Some members describe difficulty contacting SAFRA or slow processing of cancellation requests and confirmations.
Others feel promotional items or perks are overstated relative to their personal usage and question value if facilities are rarely used.
Documentation checklist
What to include in your resignation
- Your full name as on membership records.
- SAFRA membership number.
- Clear statement of resignation and desired termination date (if applicable).
Supporting documents
- For Absent Member waiver: proof of overseas relocation showing continuous absence for at least one year.
- Copies of any EnergyOne termination form if cancelling gym membership specifically.
Common mistakes
Submitting through the wrong channel
Many members assume App Store, Google Play or SAFRA self-service flows will cancel memberships; these methods do not effect resignation.
Always send written notice by email or post to avoid delays.
Missing notice deadlines
Failing to submit resignation within the required 2 - 3 month window results in auto-renewal or payment obligations for the next term.
Check your membership type and applicable deadline before sending your resignation.
Comparative recap
At-a-glance comparison
The table below summarises differences between resignation, refund prospects and absent-member waivers based on SAFRA policy.
| Action | Effect | Timing / Period | Refund? |
|---|---|---|---|
| Written Resignation (standard) | Membership terminates per SAFRA processing; no refund of prepaid years | Submit ≥ 3 months before expiry (regular) | No |
| Resignation (DBS Card-linked membership) | Requires earlier notice to stop auto-renewal | Submit ≥ 2 months before expiry | No |
| Absent Members application | Possible fee waiver for up to 3 years with proof of continuous overseas absence | Apply ≥ 1 month before departure | Not a refund - waiver of future fees |
After cancelling
Follow-up steps
Keep copies of your resignation and any emailed confirmations. If you do not receive acknowledgement within a reasonable time, follow up by email or re-send your resignation.
Request written confirmation of termination date for your records.
Official SAFRA resources
- SAFRA membership terms and conditions: safra.sg/membership/terms-and-conditions
- Membership FAQ (Absent Member details): safra.sg/faq/safra-membership
- Membership applications and renewals info: safra.sg/membership/applications-renewals
- Travel Club details (member activity): safra.sg/interest-groups/travel-club
Address
Mailing address for resignations
SAFRA Membership Services Division
2 Telok Blangah Way, Singapore 098803
Email contact
Send written resignations to: membership@safra.sg
Keep a copy of any sent email or posted letter for your records and request confirmation from SAFRA after submission.