Cancellation Dofasting: Easy Method

What is Dofasting

Overview

Dofasting is a subscription-based app that helps users plan and track intermittent fasting, with meal plans, recipes and workout suggestions.

Service model

The app is offered as a paid subscription through the developer and via app stores (Apple App Store and Google Play).

Access and billing depend on where you purchased the subscription (website, Apple, or Google Play).

How to cancel Dofasting

Cancel via Dofasting website

• Log into your account at dofasting.com/clients/login and cancel the subscription from your account settings.
• Note: deleting the app or deleting your account does not cancel an active subscription.

Cancel via App Store or Google Play

• iOS (App Store): Cancel through your Apple ID subscriptions in the App Store following Apple's instructions.
• Android (Google Play): Cancel through Google Play subscriptions following Google's instructions.
• You cannot cancel App Store or Google Play subscriptions from the DoFasting website.

What happens when you cancel

Access after cancellation

When you cancel, you typically keep access until the end of the paid billing period you already paid for.

Access does not usually end immediately upon cancellation unless stated otherwise in your purchase terms.

Renewal, data and account status

Automatic renewals stop after cancellation for that subscription stream (website, Apple, or Google Play).

Your app data or account may remain; deleting your account is a separate action and does not equal subscription cancellation.

Will I get a refund?

Refunds for website purchases

DoFasting's policy: refunds are only available if you contact support within 14 days of purchase and provide visual proof of a fault.

Outside that exception, their stated policy is no refund. Refunds return to the original payment method when approved.

Refunds for App Store and Google Play purchases

• App Store purchases: request a refund through Apple's refund process (Apple handles refunds for App Store subscriptions).
• Google Play purchases: request a refund through Google Play's refund process (Google handles refunds for Play subscriptions).
• Deleting the app or your DoFasting account does not automatically entitle you to a refund.

Dofasting plans and pricing

Pricing table

Your consumer rights in Singapore

Cooling-off and statutory rights

DoFasting’s terms state a strict no-refund policy except for verified faults within 14 days; such clauses may be limited by Singapore consumer protection rules.

Sellers cannot always contract out of statutory consumer protections; cooling-off and other rights may apply depending on the purchase channel and circumstances.

Options if you have a dispute

• Contact DoFasting support first and provide clear evidence if you seek a refund within their stated window.
• If unresolved, consult local guidance such as the Consumers Association of Singapore to check enforceability of terms and next steps.

Customer experiences

Positive feedback

Many users praise the fasting tracker, motivational interface and support for weight-loss routines.

Positive reviews highlight the app's usability and helpful meal and workout content.

Negative feedback

Complaints include unexpected recurring charges, difficulties cancelling and slow or denied refund responses.

Some users reported billing after cancellation and poor responses from customer service when contesting charges.

Documentation checklist

What to gather before contacting support

• Order receipt or payment confirmation showing date and amount.
• Screenshots of your subscription status in the app or website account.
• Any emails or messages confirming cancellation attempts or responses from support.

What to gather for store refunds

• If purchased via Apple, keep your Apple receipt and Apple refund case number (if opened).
• If purchased via Google Play, keep the Google Play receipt and any refund request IDs.

Common mistakes

Assuming deleting the app cancels subscription

Many users delete the app but do not cancel the subscription in their Apple ID, Google Play account, or DoFasting account.

Result: recurring charges continue because the store subscription remains active.

Contacting the wrong channel for refunds

Requesting a refund from DoFasting for an App Store or Google Play purchase often delays resolution, because stores handle those refunds.

Always submit refund requests through the store that processed the payment for faster handling.

Comparative recap

Quick comparison

After cancelling

Confirm cancellation

Check your account subscription status where you originally purchased (DoFasting website, Apple ID, or Google Play).

Keep confirmation screenshots or emails showing cancellation and the billing end date.

Helpful links

• DoFasting on the Singapore App Store

Address

Headquarters

DoFasting (Fasting Solutions, UAB) registered headquarters:

J. Basanavičiaus g. 26, Vilnius, Lithuania

Notes on contacting

There is no Singapore-specific office listed; use the support channels provided in your purchase confirmation or the app.

If you purchased through Apple or Google, consider contacting the store support for billing disputes first.