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Cancel SLIMKIT
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I hereby notify you of my decision to terminate the contract relating to the Slimkit service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Slimkit: Easy Method
What is Slimkit
Overview
Slimkit is a subscription-based walking and fitness app that offers guided plans, tracking and premium coaching features.
The service is delivered via mobile apps and a website and uses subscriptions for access to premium content.
How it is delivered
Slimkit works through app-store subscriptions (iOS/Android) and direct purchases on slimkit.health.
Features include training plans, meal suggestions and integrations with phone health data.
How to cancel Slimkit
Cancel via App Store (iOS)
- Open iOS Settings → tap your name → Subscriptions → select Slimkit → tap “Cancel Subscription”.
- Must cancel at least 24 hours before the current subscription period ends to prevent auto-renewal.
Cancel via Google Play (Android)
- Go to Google Play → Subscriptions → select Slimkit → tap “Cancel subscription”.
- Must cancel at least 24 hours before the current subscription period ends to prevent auto-renewal.
Cancel via Website / Account
- In the app or at slimkit.health, go to Account Settings → Manage Subscriptions → click “Cancel subscription”.
- Note: deleting the app does not cancel the subscription; cancel proactively in settings or contact support.
Cancel via Support
- If you cannot cancel in the app or store, email support@slimkit.health or use the in-app/website support chat to request cancellation.
- Record the support interaction and any confirmation reference you receive.
What happens when you cancel
Access after cancellation
After cancelling, you typically retain access until the end of the paid subscription period.
No immediate loss of premium features should occur until that period expires.
Auto-renewal and billing
Cancelling stops future auto-renewal but does not automatically refund past charges.
Ensure cancellation is completed at least 24 hours before renewal to avoid another charge.
Data and account
Your account and recorded data (workouts, progress) usually remain unless you explicitly delete the account.
Check Account Settings for options to delete data or export records before removing the app.
Will I get a refund?
General refund policy
Slimkit’s Terms state subscription fees and one-time payments are generally non-refundable and non-exchangeable.
Refunds are therefore not guaranteed except where the Terms or law require otherwise.
30-day money-back guarantee (website purchases)
- Applies to purchases made on the website only (not app-store purchases) under the stated condition.
- Conditions: request within 30 days, at least 7 workout days completed, and provide screenshots proving program completion.
Other exceptions and EU right of withdrawal
EU residents normally have a 14-day withdrawal right unless they consent to immediate performance and waive it.
A Trustpilot case noted a renewal charge was not refunded because it fell outside the allowed initial period, consistent with the policy.
Slimkit plans and pricing
Pricing table
| Plan | Price (S$) | Period | Features |
|---|---|---|---|
| Premium Membership (general) | S$14.98 | Unknown | Premium access |
| Premium membership (1 month) | S$13.98 | Monthly | Standard premium features |
| Premium membership: training & meal plans, music | S$16.48 | Monthly | Includes training, meal plans, music |
| Premium membership (6 months) | S$57.98 | 6 months | Multi-month premium access |
| Premium membership (yearly) | S$65.98 | Annual | Yearly subscription premium access |
| Premium membership (yearly alternative) | S$80.98 | Annual | Alternate annual tier |
| Premium membership (1 month alternative low) | S$12.48 | Monthly | Lower-tier monthly variant |
| Premium membership (1 month alternative high) | S$19.98 | Monthly | Higher-tier monthly variant |
Notes on pricing
Multiple variant listings appear in the Singapore App Store; variations likely reflect different bundles or regional testing.
Prices shown are those visible in Singapore listings and may change over time.
Your consumer rights in Singapore
Applicable law
Consumer protection in Singapore (e.g., the Consumer Protection - Fair Trading Act) may apply to digital purchases like Slimkit subscriptions.
Statutory protections can cover misrepresentation and non-delivery of services.
Cooling-off and withdrawal
A 14-day cooling-off period can apply for distance contracts, but it may be waived if you consent to immediate service commencement.
If performance started with your consent, the statutory withdrawal right may not apply.
How to use your rights
- Document misrepresentation or non-delivery with screenshots and receipts.
- File a complaint with the seller, keep records, and escalate to Singapore consumer authorities if unresolved.
Customer experiences
Positive feedback
- Some users praise the coaching options, meal recipes and motivational structure.
- A few users reported successful refunds after contacting support.
Negative feedback
- Many reviews report difficulty cancelling subscriptions and recurring unexpected charges.
- Users also reported technical issues (crashes, login problems, GPS inaccuracies) and claims of misleading advertising.
Reputation summary
Reviews are mixed but include strong negative themes around cancellation and billing problems.
Keep records of all interactions if you encounter similar problems; this helps when disputing charges.
Documentation checklist
Proof of purchase
- Store receipt (Apple/Google) or website confirmation email showing the charge and date.
- Credit card or bank statement entry for the Slimkit charge.
Evidence of use or completion
- For 30-day guarantee: screenshots showing at least 7 workout days completed.
- Program progress screens or exported activity logs.
Cancellation evidence
- Screenshots of subscription settings showing cancellation, or confirmation emails from support.
- Record of support chat or email thread if you contacted support to cancel.
Common mistakes
Deleting the app instead of cancelling
Many users assume removing the app stops billing; it does not. Cancel the subscription in the store or website.
If you delete the app, you may still be billed until the subscription is cancelled at the account/store level.
Missing cancellation deadlines
Cancelling too late (within 24 hours of renewal) can lead to an unexpected charge for the next period.
Set a calendar reminder well before the renewal date to avoid late cancellation.
Assuming automatic refunds
Assuming a refund will be issued automatically often leads to frustration; Slimkit’s Terms generally deny refunds.
Always request refunds explicitly and provide required evidence when asking for an exception.
Comparative recap
Quick comparison table
| Feature | App Store (iOS) | Google Play (Android) | Website / slimkit.health | Support |
|---|---|---|---|---|
| How to cancel | iOS Settings → Subscriptions | Google Play → Subscriptions | Account Settings → Manage Subscriptions | Email or in-app/website chat |
| Refund likelihood | Low (store rules apply) | Low (store rules apply) | Possible (30-day website guarantee with conditions) | Case-by-case; support may help |
| Notice required | Cancel ≥24 hours before renewal | Cancel ≥24 hours before renewal | Cancel via settings; follow terms | Provide proof and request explicitly |
Takeaway
Cancel via the store where you purchased the subscription for the fastest result.
If the store route fails, collect documentation and contact support at support@slimkit.health.
After cancelling
What to do immediately
- Save screenshots of the cancellation confirmation screen or email.
- Monitor your bank/card statement for any further charges.
Where to get more information
- Official Terms & Conditions: slimkit.health Terms & Conditions
- iOS app page (Singapore): Slimkit on the App Store (SG)
- Cancellation help summary: Postclic: How to cancel Slimkit
- Read user reports: Slimkit reviews on Trustpilot
Escalation steps
If charges continue after cancellation and support is unhelpful, contact your bank or card issuer to dispute the charge.
Consider filing a complaint with Singapore consumer authorities if you believe there was misrepresentation or non-delivery.
Address
Registered company address
Montibus LTD
Spyrou Kyprianou 78, Magnum Business Center, 3rd floor, 3076 Limassol, Cyprus
Support contact
Email: support@slimkit.health
For official terms and details, see slimkit.health Terms & Conditions.