Cancellation Slimkit: Easy Method

What is Slimkit

Slimkit is a mobile health and fitness app that offers guided workouts, audio coaching, meal plans and premium features through subscription plans. It is available on iOS and Android and also offers purchases or promotions on its website.

The app’s premium access is delivered via recurring subscriptions (App Store / Google Play) or direct website purchases; management and refund paths differ depending on how you bought the subscription.

How to cancel Slimkit

• App Store (iOS): On your iPhone or iPad go to Settings → tap your name → Subscriptions → select Slimkit → tap "Cancel Subscription". Note: deleting the app does NOT cancel the subscription.
• Google Play (Android): Open Google Play Store → Payments & Subscriptions → Subscriptions → select the Slimkit subscription → tap "Cancel subscription". Note: deleting the app does NOT cancel the subscription.
• Website purchase / in‑app account: Open the app, go to Account Settings → Manage Subscriptions → click "Cancel subscription" and follow the on‑screen instructions. If you cannot cancel there, contact Slimkit support via the in‑app chat or the website support form.
• Important timing note: you must cancel at least 24 hours before the end of the current billing period to prevent an automatic renewal. Cancelling turns off auto‑renewal but you keep access until the end of your paid period.

What happens when you cancel

Cancelling a Slimkit subscription disables automatic renewal so you will not be billed again at the next cycle. You retain access to premium features for the remainder of the billing period you already paid for; access ends when that paid period expires.

Cancelling does not automatically erase your account or local data unless you delete your account within the app (different from deleting the app). Deleting the app from your device does not stop billing; you must cancel the subscription through the platform or your Slimkit account.

Will I get a refund?

Slimkit’s stated policy is that subscription and one‑time fees are generally non‑refundable unless otherwise required by law or specifically allowed in their terms. If you purchased via the App Store or Google Play, refund requests must follow Apple’s or Google’s refund processes and their outcomes are subject to those platform policies.

Exception for website purchases: Slimkit offers a 30‑day money‑back guarantee for subscriptions bought on the website if you contact Slimkit support within 30 days, complete at least seven workout days, and provide screenshots or other evidence demonstrating compliance with the guarantee’s requirements. Outside that exception refunds are typically not available.

Slimkit plans and pricing

Your consumer rights in Canada

Canada does not provide a uniform EU‑style statutory “right of withdrawal” for digital subscriptions; refunds and cancellations are primarily governed by the merchant’s terms and applicable provincial consumer protection laws. For purchases made through Apple or Google, Canadian consumers must follow those platform refund processes for App Store and Google Play transactions. If you experience continuing billing after cancellation or misleading cancellation mechanisms, provincial consumer protection offices may consider that an unfair practice and can advise on remedies.

If you cannot resolve a post‑cancellation billing problem with Slimkit directly, you can contact your payment provider or bank to dispute the charge and/or reach out to your provincial consumer protection agency for guidance and potential complaint filing.

Customer experiences

User feedback is mixed. Some users praise Slimkit for its workouts and enjoyment of walking with the app. Other users report serious frustrations: they describe aggressive or confusing subscription flows, difficulty finding the correct cancellation steps, being charged after they believed they had cancelled, and challenges obtaining refunds or timely customer service responses. Several complaints note that deleting the app did not stop renewals and that refunds were only issued when cancellation proof was provided.

Documentation checklist

• Proof of purchase (App Store/Google Play receipt or website order confirmation)
• Subscription start and renewal dates (screenshots of subscription page or receipts)
• Cancellation confirmation (screenshot or email showing cancellation or auto‑renew disabled)
• For website refund requests: screenshots showing at least seven workout days if claiming the 30‑day guarantee
• Copies of any communications with Slimkit support and bank statements showing disputed charges

Common mistakes

Deleting the Slimkit app instead of cancelling the subscription is a frequent error; removing the app does not stop billing. Waiting until the last hour before renewal risks being charged if the cancellation doesn’t process in time - you must cancel at least 24 hours before the billing period ends. Another common mistake is contacting the wrong party for a refund: for App Store purchases you must use Apple’s channels, for Google Play purchases use Google’s channels, and for website purchases contact Slimkit support directly.

Comparative recap

After cancelling

Keep copies of cancellation confirmations, receipts and any correspondence. If you purchased via Apple, use Apple’s subscription help: Cancel subscriptions on iPhone or iPad and Apple’s refund/report a problem page. For Google Play subscriptions and refunds see: Cancel, change, or renew subscriptions and Request a refund.

To contact Slimkit for website purchases or account issues, use the in‑app chat or the Slimkit support page: Slimkit support. If you need to send a written notice or a formal cancellation letter, send it by registered mail (raccomandata A/R) addressed to Montibus LTD at the address below and keep the tracking and proof of delivery.

For Canadian consumer guidance see the Office of Consumer Affairs: Government of Canada - Office of Consumer Affairs. If you cannot resolve the issue, consider contacting your payment provider or your provincial consumer protection office for next steps.

Address

Montibus LTD, Spyrou Kyprianou 78, Magnum Business Center, 3rd floor, 3076 Limassol, Cyprus

Use registered mail (raccomandata A/R) if you send written notices to this address and retain proof of posting and delivery.