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Cancel SWEATCOIN
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I hereby notify you of my decision to terminate the contract relating to the Sweatcoin service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Sweatcoin: Easy Method
What is Sweatcoin
Overview
Sweatcoin is a fitness app that rewards outdoor steps with a digital currency called Sweatcoins. Users can redeem Sweatcoins for goods, services, or premium features.
The app is free to use with optional paid Premium plans that change step earnings, remove caps, and offer ad-free use and premium rewards.
How it works
Sweatcoin tracks outdoor steps and converts them into the app's currency according to its rules and daily caps. Rewards and marketplace offers vary by region and time.
Paid subscriptions (Premium) modify earnings and limits; purchases can be made via the app stores or on the web depending on how you subscribed.
How to cancel Sweatcoin
Cancel via App Store (iOS, In‑App Purchase)
- Open the Sweat app → tap Profile → scroll to bottom → "Cancel Subscription".
- Answer the cancellation survey when prompted. You will be redirected to Apple ID settings to finalise cancellation.
- Or cancel manually via iOS Settings → Apple ID → Subscriptions → Sweat → Cancel Subscription.
- Important: deleting the app does not cancel the subscription.
Cancel via Google Play (Android) and Web
- In the Sweat app → tap Profile → "Cancel Subscription" and complete the survey to cancel (Android).
- Or open Google Play Store → Subscriptions → select Sweat → Cancel → complete the survey → confirm.
- For web payments (card or PayPal) log in at join.sweat.com → profile icon → "Edit" under My Subscription → "Cancel Subscription" and follow prompts.
- After web cancellation you should receive a confirmation email; keep it for your records.
What happens when you cancel
Access after cancellation
Access to paid features continues until the end of the current paid billing period. You will not lose time already paid for.
There is no immediate loss of previously paid benefits during the remainder of that billing cycle.
Renewal and account data
Recurring billing stops after cancellation; you will not be charged further once the active period ends. Confirm cancellation in the relevant store or web account.
Sweatcoin retains account data per its policies. Export or save any personal information you need before taking further steps if desired.
Will I get a refund?
General web/card/PayPal refunds
Sweatcoin generally does not provide refunds or pro‑rata credits for cancellations, change‑of‑mind, accidental purchases, or unused time unless required by law.
This aligns with standard digital subscription practice; check your payment receipt and terms if you believe an exception applies.
App Store and Google Play refunds
If you purchased via Apple or Google Play, refunds must be requested through Apple or Google Play. Sweatcoin does not issue refunds for purchases made on those platforms.
Contact Apple or Google support directly for refund requests for App Store or Google Play purchases.
Sweatcoin plans and pricing
Plans summary
The prices below are approximate conversions into Singapore dollars from USD pricing. Check your local App Store or Play Store for exact regional prices.
Features listed are the commonly advertised benefits of Premium plans.
| Plan | Price (approx.) | Period | Features |
|---|---|---|---|
| Premium (monthly) | S$8.20 (approx.) | Monthly | Doubles step earnings, removes daily cap, no ads, premium rewards |
| Premium (annual) | S$41.38 (approx.) | Annual | Same as monthly plus deep discount |
Your consumer rights in Singapore
Cooling‑off and contract rules
Singapore's Consumer Protection (Fair Trading) Act provides cooling‑off rights for certain unsolicited contracts (for example, some in-person sales categories).
Digital subscriptions like Sweatcoin may not automatically be covered by those cooling‑off provisions; check whether your purchase type falls within specific statutory protections.
Refunds and legal requirements
Unless a law or regulation requires a refund, vendors are generally not obliged to refund digital subscriptions once the service is delivered.
Sweatcoin's stated policy of no refunds for digital cancellations aligns with this general approach, subject to any statutory exceptions.
Customer experiences
Positive feedback
Some users report long‑term use without issues and are satisfied with tracking and rewards availability in certain cases.
These positive experiences tend to highlight straightforward usage and occasional successful redemptions.
Negative feedback
Common complaints include offers or boosts not working, difficulties redeeming rewards, and marketplace disappointments.
Other issues reported are double charges, poor refund support, step‑count inaccuracies, and problems with customer service responsiveness.
Documentation checklist
What to collect before you cancel
- Subscription confirmation email or receipt from Apple/Google/Web payment.
- Screenshot of subscription status in app (Profile → My Subscription) or in store subscriptions.
- Payment method details (Apple ID, Google account, or PayPal/credit card transaction reference).
- Record of the cancellation confirmation email or on‑screen confirmation.
Useful supporting items
- Short notes on the date/time of attempted cancellations and any error messages.
- Copies of correspondence with Sweatcoin support or store support if you need to escalate.
Common mistakes
Deleting the app
Deleting the Sweatcoin app does not cancel your paid subscription. Subscriptions must be cancelled through the App Store, Google Play, or the web account used to subscribe.
Many users mistakenly assume uninstalling removes recurring billing - always verify cancellation in your store subscriptions or at join.sweat.com.
Waiting too close to renewal
Failing to cancel at least 24 hours before the next billing date can result in an unwanted renewal. Schedule cancellation early to avoid timing issues.
Also confirm the cancellation by checking for confirmation emails or store subscription status updates.
Comparative recap
Quick comparison
The table below summarises the cancellation route, whether refunds are available from Sweatcoin, and access after cancellation.
Use it to pick the right cancellation path for your situation.
| Method | Cancel via | Refunds from Sweatcoin? | Access after cancel |
|---|---|---|---|
| App Store (iOS) | App → Profile → Cancel or iOS Settings → Apple ID → Subscriptions | No (request via Apple) | Until end of paid period |
| Google Play (Android) | App → Profile → Cancel or Google Play Store → Subscriptions | No (request via Google Play) | Until end of paid period |
| Web (card or PayPal) | join.sweat.com → profile → Edit under My Subscription → Cancel | No, generally (unless required by law) | Until end of paid period |
After cancelling
Confirm and keep records
Check your email for a cancellation confirmation and keep screenshots of the cancellation screen. Verify your store subscription page shows the subscription as cancelled.
If charges continue, contact your payment provider (Apple, Google, PayPal, or card issuer) and supply your documentation.
Helpful links
- Postclic: Cancel Sweatcoin guide
- SwiftSalary: Sweatcoin overview
- The Guardian: exercise apps and rewards (context)
- Trustpilot: user reviews of Sweatcoin
Address
Registered office
SweatCo Ltd - c/o OHS Secretaries Limited, 9th Floor, 107 Cheapside, London, EC2V 6DN, UK.
There is no public Singapore office listed; use the registered address or in‑app support channels for official correspondence.