Cancellation Yoga-Go: Easy Method

What is Yoga-Go

Overview

Yoga-Go is a subscription-based mobile and web app that offers on-demand yoga and Pilates classes for a range of levels and goals.

The service provides guided sessions, programs, and one-off purchases inside the app to customise a practice at home.

Main features

Features typically include curated routines, progress tracking, and premium content tiers accessible by subscription or one-time purchase.

Subscriptions auto-renew unless cancelled through the purchase platform or the Yoga-Go web account settings.

How to cancel Yoga-Go

Android (Google Play)

• Open the Google Play Store app on your Android device.
• Go to Menu → Subscriptions → select "Yoga‑Go" → tap Cancel.
• Cancel at least 24 hours before the next billing cycle to stop auto-renewal; access continues until the paid period ends. See official guidance: Yoga‑Go FAQ (Google Play).

iOS (App Store)

• On your iPhone or iPad go to Settings → your name → Subscriptions.
• Select "Yoga‑Go" and choose Cancel Subscription.
• Cancel at least 24 hours prior to renewal; you retain access until the billing period ends. Refer to the App Store listing: Yoga‑Go on the App Store (SG).

Web and in-app account

• Log into your Yoga‑Go web account or open the app and go to Settings → Manage subscription or Subscription.
• Follow the cancel option shown; cancel at least 24 hours before the next billing date to prevent renewal.
• If you cannot find subscription controls, consult the help centre guidance: Yoga‑Go Help Centre.

What happens when you cancel

Access after cancellation

After cancelling, you keep access to paid content until the end of the current billing period.

Auto-renewal is stopped; the subscription will not renew after the paid period expires.

Auto-renewal and billing

Stopping auto-renewal prevents future charges but does not automatically generate a refund for the current period.

If you purchased through Apple or Google, those platforms control billing and refunds for their purchases.

Account data

Cancelling a subscription does not necessarily delete your account or saved progress; check account settings to remove personal data.

If you want your data removed, follow any account deletion option in the app or contact support through the Help Centre link above.

Will I get a refund?

Web purchases (merchant policy)

Web purchases are generally final and non-refundable except where Yoga‑Go explicitly offers a Money‑Back Guarantee.

The Help Centre notes a possible 30-Day Money‑Back Guarantee when it is specifically offered; renewal charges are not eligible for refund under normal policy. See: Yoga‑Go Help Centre.

App Store and Google Play purchases

• Refunds for purchases made via the App Store or Google Play must be requested from Apple or Google directly.
• Yoga‑Go does not process refunds for purchases made through these marketplaces; use Apple/Google refund mechanisms.

If a refund is denied

If you cannot obtain a refund from the merchant or platform, many users pursue a dispute with their bank or credit card issuer for unauthorized or continuing charges.

Document your correspondence and receipts before filing a dispute to improve your case with the issuer.

Yoga-Go plans and pricing

Plans included below

The table lists subscription and in-app purchase prices taken from the Singapore App Store listing and verified sources.

Prices are shown in Singapore dollars as listed.

Notes on pricing

Prices and plan names are sourced from the Singapore App Store listing for "Yoga‑Go: Pilates Home Workout."

Always check the app store receipt or your account subscription page for the exact price charged to you.

Your consumer rights in Singapore

Cooling-off and cancellation rights

Yoga‑Go's policy does not advertise a statutory 14‑day cooling-off period or automatic refund right for digital purchases.

Web purchases are generally final unless a specific money-back guarantee is offered by the merchant.

Refund channels and disputes

For purchases via Apple or Google, use their refund request processes; Yoga‑Go cannot directly refund those marketplace sales.

If the merchant and platform refuse a refund for an unauthorized or continuing charge, consider contacting your card issuer or bank to dispute the charge.

How to escalate locally

Keep receipts, screenshots, and correspondence to support any dispute with your payment provider or to supply to a consumer protection body.

If you need official guidance, consult Singapore consumer authorities or your bank for the correct dispute procedure.

Customer experiences

Positive feedback

Some users praise Yoga‑Go for useful structure, specific routines like chair yoga, and certain personalised plans.

Positive comments often mention the quality of individual workouts and convenience of guided sessions.

Negative feedback

Several users report issues with unexpected auto-renewal charges and difficulty obtaining refunds after cancelling.

Complaints also include trouble finding the subscription page and slow or inadequate customer support in billing disputes.

What to learn from reviews

Take screenshots of cancellation confirmations and save receipts to defend against later billing disputes.

Use the platform-specific cancellation route (Google Play, App Store, or web) to ensure the merchant stops auto-renewal.

Documentation checklist

What to save

• Order receipts and purchase confirmation emails showing plan name and date.
• Screenshots of subscription status in the app, web account, or marketplace subscription page.
• Records of cancellation steps taken, including timestamps and confirmation messages.

Additional supporting items

• Bank or card statements showing the charged amounts and dates.
• Correspondence with Yoga‑Go support or platform support (Apple/Google) regarding refunds or cancellations.

Common mistakes

Deleting the app instead of cancelling

Many people delete the Yoga‑Go app thinking that removes the subscription; it does not.

Always cancel via the App Store, Google Play, or the Yoga‑Go web account to stop auto-renewal.

Missing the 24‑hour window

Cancelling too close to the renewal time can result in the next period being billed; allow at least 24 hours before the billing date.

Also confirm the account used (different emails/devices can have separate subscriptions) to avoid cancelling the wrong one.

Comparative recap

Quick comparison

The table below summarises cancellation method, refund route, and key notes for each purchase channel.

Use this to choose the correct path quickly depending on where you bought the subscription.

After cancelling

What to check immediately

Confirm you received a cancellation confirmation or screenshot the subscription status showing “cancelled” or “will not renew.”

Check your next card statement to ensure no unexpected renewal charge posts.

Need more help

If you require official help pages, use the Yoga‑Go Help Centre: Yoga‑Go Help Centre.

For platform-specific guidance see the Yoga‑Go FAQ entry about Google Play cancellations: Yoga‑Go FAQ (Google Play), and the App Store listing for the Singapore app: App Store (SG).

Address

Company address

17b Circular Road, Singapore 049373.

Notes on contacting

Use the app or Help Centre for subscription actions and support rather than postal contact for speedier resolution.

Keep documentation handy before contacting support or your payment provider. For subscription-management help you can also consult a subscription service summary: Postclic summary.