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I hereby notify you of my decision to terminate the contract relating to the Zumba service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Zumba: Easy Method
What is Zumba
Overview
Zumba is a dance-based fitness program that blends aerobic movements with energetic music. It is offered as in-studio classes, virtual sessions, and paid digital subscriptions.
The programme suits a wide range of fitness levels and is commonly delivered by licensed instructors or via the Zumba App.
Who it's for
Zumba appeals to people who prefer group dance workouts, cardio with choreography, or on-demand virtual classes. Classes are sold as drop-ins, multi-class packs, or digital subscriptions.
In Singapore, many independent instructors and studios provide both in-person and virtual Zumba options.
How to cancel Zumba
Cancel via the web (Zumba App / membership)
- Log in to your account on the Zumba site (My Account).
- Go to My Account → manage subscription or Membership → find Cancel link and follow prompts.
- For membership cancellation details see the membership help article: How to Cancel or Pause Membership.
Cancel on mobile stores (app subscriptions)
- Google Play (Android): Open Play Store app → Profile → Payments & Subscriptions → Subscriptions → select Zumba App → Cancel Subscription. Guidance: Cancel via Google Play.
- Apple App Store (iOS): On your device open Settings → Tap your name → Subscriptions → select Zumba App subscription → Cancel Subscription. Guidance: Cancel via Apple instructions.
- Follow the store's confirmation steps and keep screenshots of the cancellation confirmation.
Instructor / ZIN / SYNC memberships (instructor-level)
- Instructor memberships (ZIN/SYNC) often require phone cancellation; they must be called before the last business day of the month to stop the next billing cycle.
- Some instructor programmes can also be cancelled via the My Account → Membership links on the site; check the membership help article above.
- Requests made after the deadline are usually processed for the following billing period; keep a copy of any confirmation email.
What happens when you cancel
Access after cancellation
When you cancel a paid subscription it usually remains active until the end of the period already paid for.
For monthly or annual digital subscriptions, cancelling prevents future renewals but does not necessarily remove access immediately.
Renewals and billing
Cancellations stop future auto-renewals if processed before the next billing date. If cancellation is late, you may be charged for the next period.
For instructor memberships, cancellation timing (before last business day) determines whether the next cycle is billed.
Data and account
Cancelling a subscription does not always delete your account. Personal data retention follows Zumba’s account policies.
If you need deletion, request account removal explicitly via the account settings or support channels and retain copies of confirmations.
Will I get a refund?
General refund policy
Virtual+ subscriptions: fees already paid (monthly or yearly) are generally non-refundable after payment.
The company generally disallows refunds for paid periods unless offered at its discretion.
Exceptions and disputes
- Refunds may be considered in rare cases (billing errors, proven misleading information), but are not guaranteed.
- If you are charged after timely cancellation, keep receipts and contact support; disputed charges may require a bank/card reversal if provider support is unhelpful.
Zumba plans and pricing
Overview of local offerings
The table below lists known in-studio and virtual Zumba pricing in Singapore collected from public sources for 2025 - 2026.
Use the studio or instructor’s site for live pricing updates before purchase.
| Plan | Price | Period | Features |
|---|---|---|---|
| 1Fiesta - Studio Drop‑In | S$15.00 | Per class | In-studio Zumba Fitness class, walk-in directly to instructor |
| 1Fiesta - 10‑session package | S$130.00 | 10 classes (6 months validity) | Shareable punch card across locations |
| 1Fiesta - 20‑session package | S$230.00 | 20 classes (6 months validity) | As above |
| Bolly Dancing Studio - Trial class | S$20.00 | One class | In-studio trial Zumba class |
| Bolly Dancing Studio - 48‑class package | S$595.00 | 48 classes (9 months validity) | Bulk package, long validity |
| Bolly Dancing Studio - 12‑class package | S$199.00 | 12 classes (12 weeks validity) | Short-term pack |
| Bolly Dancing Studio - 1‑month unlimited classes | S$195.00 | 1 month | Unlimited in-studio Zumba |
| Bolly Dancing Studio - Unlimited Virtual Classes | S$139.00 | Not specified | Access to virtual Zumba |
| Bolly Dancing Studio - Virtual Class (Per class) | S$12.00 | Per class | Virtual participation |
| Grace Sagaya - Zumba Pack of 5 classes | S$99.00 | 5 classes (50 days validity) | Bundle for limited time |
| Grace Sagaya - Bundle of 5 classes | S$175.00 | 5 classes (1 year validity) | Long validity bundle |
| Grace Sagaya - Bundle of 20 classes | S$519.00 | 20 classes (1 year validity) | Large bundle, long validity |
| Grace Sagaya - Unlimited Trial Pack | S$96.00 | 30 days | Access to unlimited Zumba during trial |
| Grace Sagaya - 2 weeks membership | S$89.00 | 2 weeks | Short membership |
| Grace Sagaya - 12 weeks membership | S$79.00 per week | 12 weeks | Weekly rate, 12-week commitment |
| Grace Sagaya - 24 weeks membership | S$75.00 per week | 24 weeks | Weekly rate, longer-term commitment |
| Zumba with Shantelle - Intro 3‑class pass | S$30.00 | First 3 classes for new participants | Introductory special deal |
| Zumba with Shantelle - Casual pass (per class) | S$15.00 | Per class | Existing participants casual rate |
| Zumba with Shantelle - 10‑class pass | S$120.00 | 10 classes | Bulk pass, S$12 per class equivalent |
| Zumba with Shantelle - 20‑class pass | S$200.00 | 20 classes | Bulk pass, S$10 per class equivalent |
| Zumba Fitness with Hazel - Drop‑in | S$12.00 | Per class | As of June 1, 2025 pricing |
| Zumba Fitness with Hazel - 5‑class pass | S$55.00 | 5 classes (6 month expiry) | Class pass |
| Zumba Fitness with Hazel - 10‑class pass | S$95.00 | 10 classes (12 month expiry) | Longer validity pack |
| K‑Zumba - Regular monthly membership | S$210.00 | monthly | Includes 7 classes/month (Zumba + strength), non-refundable |
| K‑Zumba - Single class (regular) | S$40.00 | Per class | Walk-in single class |
| K‑Zumba - Single class (advance reservation) | S$35.00 | Per class (advance booking before 25th) | Discounted rate for advance bookers |
| K‑Zumba - Trial class | S$30.00 | One class | Introductory trial |
| Fitness Beatz - 8‑session package | S$120.00 | 8 sessions (3 months validity) | Pack usage across specified sessions |
| Fitness Beatz - Walk‑in / Trial | S$20.00 | One class | Drop-in trial |
Your consumer rights in Singapore
Key legal points
Singapore’s consumer protection framework (e.g., the Consumer Protection (Fair Trading) Act) covers unfair or misleading trading practices.
There is no automatic statutory 14‑day cooling-off right for digital subscriptions in standard Zumba terms unless the purchase was misleading.
Practical steps if you have an issue
- Keep evidence of pricing and promotional claims; this helps if you lodge a complaint about deceptive auto-renewal.
- If support is unhelpful, you may escalate to the Consumer Association of Singapore (CASE) or your card issuer for charge disputes.
Customer experiences
Common complaints
Public reports include cases of users being charged after cancelling free trials and difficulty obtaining refunds.
Several reviews and forum posts describe slow or unhelpful support when attempting to cancel or pause memberships.
Where reports come from
- Examples include a thread reporting a charge after cancelling a free trial: Reddit report.
- BBB reviews recount attempts to cancel and difficulty getting refunds: BBB customer reviews.
- Other Reddit threads discuss issues pausing or cancelling ZIN memberships: Reddit discussion.
Documentation checklist
Before you contact support
- Account email and username used to subscribe.
- Order or subscription receipts (dates, amounts).
- Screenshots showing subscription status and cancellation attempts.
If you need to escalate
- Payment method details (last 4 digits of card, transaction ID).
- Call logs and timestamps if you phoned for ZIN/SYNC cancellation.
- Any confirmation emails or error messages received during cancellation.
Common mistakes
Missing the cancellation deadline
Example: Instructor memberships often require a call before the last business day of the month; missing that window can trigger an extra charge.
Always verify the exact deadline and keep a timestamped record of your cancellation attempt.
Cancelling in the wrong place
Example: Cancelling the Zumba App on the website does not cancel a Play Store or App Store subscription and vice versa.
Check where the payment is billed (Apple, Google, or Zumba directly) and cancel through that platform to avoid continued charges.
Comparative recap
Quick comparison
The table below summarises cancellation method, refund likelihood, and confirmation expectations by platform.
Use this to choose the correct cancellation route for your subscription type.
| Platform | Cancellation method | Refund likely? | Confirmation |
|---|---|---|---|
| Web (zumba.com) | My Account → manage subscription / Membership → Cancel link | Unlikely for already-paid Virtual+ periods | Confirmation email usually sent (save copy) |
| Google Play Store (Android) | Play Store app → Profile → Payments & Subscriptions → Subscriptions → Cancel | Refunds depend on store policy; Zumba states Virtual+ fees are non-refundable | Google Play confirmation and email |
| Apple App Store (iOS) | Device Settings → Tap name → Subscriptions → Cancel | Refunds depend on Apple/App Store review; not guaranteed by Zumba | Apple subscription confirmation |
| ZIN / SYNC (Instructor) | Call Zumba support before last business day or use My Account Membership cancel link | Generally not refundable; timing determines next billing | Membership confirmation email if cancelled online; phone call log if cancelled by phone |
After cancelling
What to check
- Keep the cancellation confirmation (email or screenshot) until your billing cycle has fully ended.
- Monitor your bank or card statement for unexpected charges in the next billing cycle.
Helpful links
- Zumba App cancellation instructions: How to cancel your Zumba App subscription.
- Membership pause/cancel help: How to Cancel or Pause Membership.
- Local studio pricing example (1Fiesta): 1Fiesta class prices.
Address
Main local reference
The DanceSport Academy (tda®) is a primary cancellation/contact point often referenced for Singapore Zumba classes.
Postal address
545 Orchard Rd #10‑11, Far East Shopping Centre, Singapore 238882.