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Cancellation Beer52: Easy Method
What is Beer52
Service overview
Beer52 is a UK-based subscription service that delivers curated craft beer boxes and a Ferment magazine to members on a recurring schedule.
Boxes typically include beers and artisan snacks chosen by Beer52’s team for exploration and tasting.
Subscription model
Subscriptions are billed on a recurring 28-day cycle (13 boxes per year) and renew automatically unless cancelled.
Plans and pricing are published in GBP on Beer52’s UK site; shipping, duties, and taxes affect total cost for Singapore residents.
How to cancel Beer52
Primary cancellation method
- Beer52 requires cancellation via customer support rather than in-app or self-service.
- Phone is the typical route: +44 131 285 2684 (Mon - Fri, 9 am - 5 pm UK time).
Step-by-step cancellation steps
- 1) Note your next billing date and ensure you cancel before 11:59 pm the day prior to that date.
- 2) Contact Beer52 customer support by phone during UK office hours or by the contact method given in your account communications.
- 3) Request cancellation and ask for written confirmation (email or reference number) when the agent confirms the stop.
- 4) Allow at least three working days’ notice and be aware a 24-hour processing window may apply to first orders.
What happens when you cancel
Access and future deliveries
After cancellation, your subscription will not renew at the next billing date provided you cancelled in time.
If a charge has already been processed you may still receive that box; cancellation prevents future automatic renewals.
Account and data
Cancelling stops future payments but does not necessarily delete your account data; request data removal explicitly if required.
Keep any cancellation confirmation for records and dispute purposes.
Will I get a refund?
Beer52 refund policy
Beer52 offers a commercial 21-day money-back guarantee with conditions: opened items are deducted from the refund.
Returns may be required at customer cost; refunds cover goods but not postage/packaging and are processed within 30 days.
Exceptions and defective goods
- No change-of-mind refunds for perishable or time-sensitive items and magazine subscriptions under Beer52’s stated policy.
- If goods are defective, damaged, or not as described you are entitled to a refund, repair, or replacement under statutory consumer rights.
Beer52 plans and pricing
Available plans
Below are the plans and prices listed on Beer52’s UK site. Prices are in GBP and billed every 28 days.
Notes on pricing
There is no Singapore-specific pricing shown on Beer52’s site; total cost for delivery to Singapore would include conversion, shipping, duties, and taxes.
| Plan | Price | Period | Features |
|---|---|---|---|
| 8 beers + magazine + 2 snacks | £27.00 | 28 days | 8 beers, Ferment magazine, 2 artisan snacks |
| 10 beers + magazine + 2 snacks | £33.00 | 28 days | 10 beers, Ferment magazine, 2 artisan snacks |
| 12 beers + magazine + 2 snacks | £39.00 | 28 days | 12 beers, Ferment magazine, 2 artisan snacks |
| 16 beers + magazine + 2 snacks | £51.00 | 28 days | 16 beers, Ferment magazine, 2 artisan snacks |
Your consumer rights in Singapore
General protections
Singapore consumers are protected against defective, damaged, or misdescribed goods and can seek remedies such as repair, replacement, or refund.
For disputes, you can contact the Consumers Association of Singapore (CASE) for guidance and mediation.
No automatic cooling-off period
There is generally no automatic 14-day cooling-off right for online subscription boxes in Singapore unless specific laws or promotions apply.
Commercial guarantees (like Beer52’s 21-day policy) are additional benefits but may include conditions and exclusions.
Customer experiences
Positive reports
Many customers praise Beer52’s customer support as polite and helpful during cancellation calls and report quick, successful cancellations.
Some users report immediate account closure and follow-up confirmation after contacting support.
Negative reports
Other customers report difficulty cancelling due to no online self-service option, limited phone hours, long hold times, or pressure to remain subscribed.
There are reports of unexpected charges or problems with cancellations and occasional account or billing disputes.
Documentation checklist
What to collect before you call
- Account email and full name used for the Beer52 subscription.
- Your next billing date and recent payment receipts.
- Order or subscription reference numbers if available.
What to save after cancellation
- Written confirmation of cancellation (email or reference number).
- Any refund reference, returns tracking, and communications about damaged or missing items.
Common mistakes
Timing errors
Waiting until the day of the billing date can be risky; Beer52 requires cancellation before 11:59 pm the day prior to avoid the next charge.
At least three working days’ notice is recommended to ensure processing, especially across time zones.
Assuming self-service options exist
Attempting to cancel via the App Store, Google Play, or the website self-service can lead to confusion - Beer52 requires customer support cancellation.
Always request written confirmation; verbal assurance without a follow-up can make disputes harder to resolve.
Comparative recap
Quick comparison
The table below summarises key cancellation and refund attributes for Beer52 based on verified information.
How to read this table
Use this as a compact reference for deadlines, methods, and refund windows before cancelling.
| Feature | Beer52 | Period |
|---|---|---|
| Billing frequency | Recurring every 28 days (13 boxes/year) | 28 days |
| How to cancel | Contact customer support (phone during UK hours); no online self-service | - |
| Refund window | 21-day commercial money-back guarantee (conditions apply) | 21 days |
| Consumer statutory rights | Refund/repair/replacement for defective goods | - |
After cancelling
Follow-up actions
Keep your cancellation confirmation and monitor your bank or card statement for any unexpected charges after cancellation.
If charged incorrectly, contact Beer52 with your cancellation reference and request a refund or investigation.
Helpful links
Address
Company address
Beer52 Ltd
26 Howe Street, Edinburgh, EH3 6TG, United Kingdom
Contact phone
Primary phone for cancellations: +44 131 285 2684 (Mon - Fri, 9 am - 5 pm UK time).
When calling from Singapore, check time differences and allow for international dialing and any applicable charges.
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Written by Jia Hao Rajan
eIDAS legal expert · 3 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 3 years.
FAQ
To cancel your Beer52 subscription, note your next billing date and ensure you cancel before 11:59 pm the day prior. Contact Beer52 customer support by phone or through the contact method in your account communications, and request cancellation while asking for written confirmation.
If you cancel your Beer52 subscription after the billing date, you may still receive that box, but cancellation will prevent future charges. Refunds are subject to Beer52's 21-day money-back guarantee, which has specific conditions.
Cancelling your Beer52 subscription stops future payments but does not automatically delete your account data. If you want your data removed, you must explicitly request it from Beer52 customer support.
If you receive defective goods after canceling your Beer52 subscription, you are entitled to a refund, repair, or replacement under statutory consumer rights. Contact Beer52 customer support to address the issue.
Refunds for Beer52 subscriptions are processed within 30 days, but keep in mind that opened items may be deducted from the refund amount. Ensure you follow the refund policy for eligibility.