Postclic unlimited subscription: promo at SGD 1,36 for 48h with a mandatory first month at SGD 73,99, then SGD 73,99 per month without commitment
Cancel BOKKSU
in 30 seconds only!
Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Bokksu service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Bokksu: Easy Method
What is Bokksu
Service overview
Bokksu is a curated subscription service that ships authentic Japanese snacks and treats. Boxes are typically delivered on a monthly schedule and feature products sourced from Japan.
How subscribers interact
Customers sign up on Bokksu.com or via mobile apps and can choose one‑time boxes or recurring subscription plans. Billing and account management are handled through the Bokksu website or the app platform used to subscribe.
How to cancel Bokksu
Cancel via Bokksu website (recommended for web subscriptions)
- Log into your Bokksu.com account and go to "Subscriptions".
- Deactivate the subscription at least 1 business day before the next billing date to prevent renewal.
- Deactivating after the cutoff will allow the next billing to process; refunds are not provided for that period.
- Reference: Bokksu Terms & Conditions.
Cancel via app stores and support contact
- If you subscribed through Google Play, cancel in the Google Play Store app: Subscriptions → Bokksu → Cancel Subscription. See a third‑party guide for steps: Google Play cancellation guide.
- If you subscribed through Apple App Store, cancel via your Apple ID Subscriptions on your device (Settings → Apple ID → Subscriptions → Bokksu); guidance summarized here: App Store guidance.
- You may also request cancellation by emailing Bokksu support at hello@bokksu.com or care@bokksu.com, but account deactivation through the website or app store is the definitive method for stopping renewals.
What happens when you cancel
Access and future boxes
Cancelling a recurring subscription stops future renewals only. You will still receive any boxes already paid for in the current billing period.
Billing and account data
Billing stops after the active paid period ends; there are no prorated refunds for partial periods. Your account data typically remains unless you request deletion through Bokksu support.
Will I get a refund?
Bokksu's stated refund policy
- Bokksu states subscriptions are non‑cancelable and fees paid are non‑refundable.
- There are no prorated refunds for partial periods; gift subscriptions are prepaid, non‑refundable, and non‑cancellable.
- All purchases through Bokksu.com (including single boxes) are final sale and non‑refundable due to the perishable nature of the items.
Source: Bokksu Terms & Conditions.
When disputes or exceptions may arise
While Bokksu’s terms are strict, if you believe you were misled, charged incorrectly, or did not receive items, you can contact support and document your case.
If support does not resolve the issue, consumers in Singapore may escalate through local consumer channels (see "Your consumer rights in Singapore").
Bokksu plans and pricing
Pricing table
| Plan | Price (approx.) | Period | Features |
|---|---|---|---|
| 1-month (one-time) | S$67.49 (approx.) | One-time | Single box, no commitment |
| 3-month subscription | S$62.09 per month (approx.) | monthly (3 months) | Discounted rate vs 1-month |
| 6-month subscription | S$59.39 per month (approx.) | monthly (6 months) | More discounted rate |
| 12-month subscription | S$53.99 per month (approx.) | annual (12 months) | Lowest per‑box price |
Notes on pricing and checkout
Prices above are approximate conversions using 1 USD ≈ 1.35 SGD and reflect verified data only.
Bokksu does not list official SGD prices publicly for Singapore; shipping, duties, or GST may change final checkout totals - always check the final amount at checkout.
Your consumer rights in Singapore
CPFTA and right to cancel
The Consumer Protection (Fair Trading) Act (CPFTA) provides a limited five business day right to cancel certain direct sales contracts with written notice.
Subscriptions initiated online typically do not fall under the CPFTA direct‑sales cancellation window; Bokksu’s "no refunds, non‑cancellable" policy aligns with common exclusions.
Escalation and enforcement
If you believe you were misled, received no goods, or were treated unfairly, you can file complaints with local consumer bodies. Keep records and try to resolve with Bokksu first.
For general guidance on contract cancellation and CPFTA, see: Advomi - CPFTA cancellation guide.
Customer experiences
Positive reports
Some users reported receiving boxes after delays and being offered store credit or perks by Bokksu as a remedy for delayed shipments.
Example: a Reddit user received an advent calendar and was offered store credit after an initial delay. Source: Reddit report.
Negative reports
Other users described delayed or missing deliveries and slow or unsatisfactory customer support, including one case where a promised refund was not issued.
Multiple Reddit threads document late boxes and unresolved support requests; these indicate delivery and refund frustrations among some customers. Examples: Reddit thread and another report.
Documentation checklist
Before contacting support
- Order number, subscription ID, and billing dates.
- Copies/screenshots of order confirmation, payment receipts, and tracking details.
If escalating a dispute
- All email correspondence and timestamps with Bokksu support.
- Photos of delivered items (or evidence of non‑delivery) and any delivery agent records.
- Payment method records (credit card or app store receipts) to support charge disputes.
Common mistakes
Relying solely on email promises
Example: a user was told a refund would be issued but the case was closed without reimbursement. Always document promised remedies and follow up if a deadline passes.
Missing the billing cutoff
Cancelling after the 1 business day cutoff allows the next billing to proceed; users sometimes assume cancellation on the billing day stops the charge. Deactivate earlier to avoid unexpected renewals.
Comparative recap
Quick reference table
| Aspect | Bokksu policy | Recommended action |
|---|---|---|
| How to cancel | Cancel via Bokksu account or via app store used to subscribe | Deactivate subscription at least 1 business day before next billing |
| Refunds | Payments are generally non‑refundable; purchases final sale | Document issues; contact support and escalate with evidence if unresolved |
| Gift subscriptions | Prepaid, non‑cancellable, non‑refundable | Confirm gift terms before purchase; keep receipts |
| Delivery issues | Reports of delays or missing boxes exist | Save tracking, contact support promptly, keep photos and records |
After cancelling
Follow-up steps
- Confirm cancellation in your Bokksu account or receive confirmation from the app store used to subscribe.
- Keep copies of confirmation emails or screenshots of the cancelled subscription page.
Helpful links and escalation
- Bokksu Terms & Conditions: https://bokksu.com/pages/terms-and-conditions-1
- Google Play / App cancellation guidance (third‑party summary): How to cancel Bokksu
- If you subscribed via Apple, check your subscriptions on your device or the App Store listing: Bokksu on the App Store (SG)
- For guidance on Singapore contract cancellation law: CPFTA cancellation guide
Address
Corporate address
68 Broad St, Carlstadt, New Jersey, United States
Notes about legal notices
This address is the primary contact listed for formal notices in Bokksu’s public terms. For disputes, refer to Bokksu’s Terms & Conditions for the appropriate formal notice procedures.