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Cancel GRUBHUB
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I hereby notify you of my decision to terminate the contract relating to the Grubhub service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Grubhub: Easy Method
What is Grubhub
Service overview
Grubhub is an online food delivery marketplace that connects customers with local restaurants and delivery drivers. Users order via app or website and pay through the platform.
Subscription and orders
Grubhub offers a subscription called Grubhub+ with delivery and fee benefits, and it processes one-off food orders through partner restaurants. Availability and pricing vary by country.
How to cancel Grubhub
Cancel Grubhub+ purchased on iOS or Android
- If you subscribed via iOS App Store: open iOS Settings → Apple ID → Subscriptions → Grubhub+ → Cancel.
- If you subscribed via Google Play: open Play Store → Profile → Payments & Subscriptions → Subscriptions → Grubhub+ → Cancel.
- Important: cancelling inside the Grubhub app does NOT stop billing through Apple or Google; cancel through the store that billed you.
Cancel Grubhub+ purchased on the web or contact support
- To cancel a web subscription: log in at grubhub.com, go to Account → Grubhub+ → Cancel membership.
- Alternatively contact Grubhub support via the app or website Help / live chat for assistance with web purchases.
- Source guide for membership cancellations: How to cancel Grubhub (Postclic).
What happens when you cancel
Access and benefits
Cancelling a subscription stops future billing for that subscription. You should lose Grubhub+ benefits either immediately or at the end of the current billing period depending on how Grubhub applies cancellations.
Billing and external stores
If your subscription was billed by Apple or Google, cancelling in the app does not stop charges; you must cancel in the App Store or Play Store. Keep a record of your cancellation confirmation.
Will I get a refund?
Membership refunds
- Grubhub+ memberships generally do not receive pro‑rated refunds; cancelling normally stops future billing but does not guarantee a monetary refund.
- If you subscribed via Apple or Google, follow their refund processes if you believe a charge was incorrect.
Order refunds and eligibility
- If you cancel an order before the restaurant begins preparing it, a refund is usually issued within 3 - 5 business days.
- Refund eligibility commonly includes problems such as incorrect temperature/quality, missing or incorrect items, food allergies or foreign objects, and orders not delivered.
- Source on order cancellation and refunds: How to cancel a Grubhub order (Android Authority).
Grubhub plans and pricing
Plan summary
The verified plan and pricing below are drawn from available sources. No official Singapore (SGD) pricing was found in the verified data.
Pricing table
| Plan | (Period) | Price | Features |
|---|---|---|---|
| Grubhub+ | Monthly | US$9.99/month (not available in SGD) | Unlimited free delivery on eligible orders over minimum, lower service fees, exclusive deals |
Your consumer rights in Singapore
Refund rights and limitations
There is no automatic European-style "14-day right of withdrawal" for food delivery in Singapore according to the verified data. Refunds are discretionary and based on Grubhub's internal criteria.
Escalation and disputes
- First contact Grubhub support and the restaurant, keep evidence and timestamps.
- If unresolved, you may use your card issuer’s dispute process; forum reports indicate some customers resort to chargebacks when issues remain unresolved.
Customer experiences
Positive feedback
Some users praise Grubhub for convenience, variety of restaurants, and features like live tracking. These positives appear in verified reviews and summaries.
Negative feedback
Common complaints include late or canceled deliveries, cold or poor-quality food, missing items, and dissatisfaction with customer service responses.
Trustpilot and other reviews document mixed experiences: some users find the service reliable while others report unresolved refund or delivery problems.
Documentation checklist
What to gather before contacting support
- Order number and date/time of the order.
- Payment receipt or card statement showing the charge.
- Photos of the food, packaging, and any issues (temperature, missing items, foreign objects).
- Screenshots of order status, driver/chat messages, and cancellation confirmations.
Why documentation helps
Clear, time-stamped evidence speeds up support review and increases the chance of a refund or credit. Keep records until the issue is fully resolved.
Common mistakes
Cancelling in the wrong place
Many users cancel inside the Grubhub app but forget to cancel the subscription through Apple or Google when billed there. That can result in continued charges.
Not contacting support quickly
Delaying contact or not providing photos/screenshots reduces the chance of a successful refund. Some users also initiate chargebacks before exhausting support channels, which can complicate resolution.
Comparative recap
Quick comparison
| Item | Likely outcome | How to cancel / action | (Period) |
|---|---|---|---|
| Grubhub+ membership | Stops future billing; usually no pro‑rated monetary refund | Cancel via iOS Settings (Apple subs) or Play Store (Google subs) or Account → Grubhub+ on web | Monthly |
| Single order cancellation | Refund likely if cancelled before restaurant prepares; processed within 3 - 5 business days | App: Orders → select order → Help → Cancel order and chat with support | N/A |
After cancelling
If you are still charged
- Check which billing platform charged you (Apple, Google, or Grubhub web) and verify cancellation there.
- Contact Grubhub support with your evidence; if unresolved, contact your card issuer about a dispute or chargeback.
Useful links
- Guide for cancelling Grubhub subscriptions: Postclic: Cancel Grubhub
- Guide for cancelling an order and refund timing: Android Authority: Cancel Grubhub order
- Community reviews and experiences: Trustpilot: Grubhub reviews
Address
Corporate address
Grubhub corporate address (for correspondence): 111 W Washington St Ste 2100, Chicago, IL 60602, USA.
Notes on sending mail
No Singapore-specific mailing address was found in the verified sources. If you intend to send physical correspondence, include order references and allow time for international delivery and response.