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Cancel MARLEY SPOON
in 30 seconds only!
Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Marley Spoon service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Marley Spoon: Easy Method
What is Marley Spoon
Service overview
Marley Spoon is a subscription-based meal kit delivery service that sends pre-portioned ingredients and recipes to customers' doors. It focuses on seasonal recipes and fresh produce delivered on a recurring schedule.
How it operates
Customers choose recipes and a delivery cadence, and Marley Spoon prepares and ships boxes according to the chosen plan. Subscriptions are managed online or via mobile apps.
How to cancel Marley Spoon
Cancel via web or app
- Log into your Marley Spoon account on the website or in the app.
- Go to Settings or Manage Subscription and select "Stop Subscription" or "Cancel my subscription."
- Confirm the cancellation and keep the on-screen confirmation; you should also receive an email confirmation.
- Note: if the cutoff for the next order has passed, that order may still be processed.
Cancel via mobile platforms and first-order notes
- If you subscribed through the Apple App Store or Google Play billing, you must cancel the in-app subscription through your platform account settings in addition to the Marley Spoon app flow.
- To cancel or rearrange the very first order you may need to contact Marley Spoon support directly; default cutoffs typically still apply for timing.
What happens when you cancel
Access and deliveries
After cancelling, your account will stop future deliveries at the end of the current billing/fulfilment cycle. Any order already past the cutoff may still be billed and delivered.
Account data and reactivation
Your account information and past orders are generally retained for future reactivation unless you request deletion. You can usually reactivate the subscription via the website or app.
Will I get a refund?
Freshness and quality policy
Marley Spoon offers a Freshness & Quality Guarantee for issues with ingredients or quality reported within 7 days of delivery.
Refunds, credits and processing
- For valid quality complaints they may issue credit vouchers or, at their discretion, partial or full refunds.
- Photo evidence may be requested when reporting quality or missing-item issues.
- Refunds or credits typically process within about seven working days, depending on your payment method.
- No explicit statutory 14-day "cooling-off" right is stated in their publicly available policies; refunds are handled under their internal guarantee.
Marley Spoon plans and pricing
Where to check prices
Marley Spoon offers different plans and pricing by market. Exact Singapore Dollar (SGD) pricing should be checked on the official Marley Spoon website.
Do not rely on estimated prices
Do not rely on third-party price estimates. For current plans, visit the official site for accurate, up-to-date pricing and available plan options.
Your consumer rights in Singapore
Company policy vs statutory rights
Marley Spoon's publicly stated policies reference a 7‑day freshness/quality guarantee and do not explicitly cite a statutory 14‑day cooling-off period.
Local law and recommendations
Under Singapore law (for example, the Consumer Protection (Fair Trading) Act) consumers have protections regarding defective goods and unfair practices.
For definitive legal advice or action, consult Singapore authorities or seek professional legal advice; this guide does not replace formal legal guidance.
Customer experiences
Positive reports
Some customers report quick credits or full refunds when contacting support for missing ingredients or delivery errors, especially when using the app's reporting features.
There are anecdotal cases of full box refunds and credits when incorrect orders were delivered and issues were escalated by phone or in-app support.
Negative reports
Other users report recurring problems such as poor-quality produce, missing ingredients, delivery delays, and inadequate packaging.
Some customers describe slow or unhelpful customer service and instances of being charged for a final unwanted box after attempting to cancel.
Documentation checklist
Before you cancel
- Account login details (email/username) to access subscription settings.
- Screenshot or note of current subscription plan and next delivery date so you know the cutoff.
If reporting a quality or missing-item issue
- Photos of damaged or missing items taken within 7 days of delivery.
- Order number, delivery date, and any on-screen or email confirmation related to the order.
- Copies of correspondence with customer support, including confirmation messages.
Common mistakes
Missing the cutoff
Waiting until a few days before delivery can mean the cancellation or skip request is too late. Cutoffs are typically around 6 - 7 days before delivery.
Forgetting app-store subscriptions
If you subscribed via Apple or Google billing, cancelling only on the Marley Spoon site without cancelling the platform subscription can result in continued charges.
Comparative recap
Quick summary
The table below compares main cancellation points: method, typical cutoff timing, refund likelihood, and ease based on reported experiences.
Comparison table
| Feature | Web / App | Mobile store billing (Apple / Google) | Cutoff | Refunds |
|---|---|---|---|---|
| How to cancel | Settings / Manage Subscription → "Stop Subscription" or "Cancel my subscription" | Also cancel in your Apple App Store or Google Play subscriptions | Typically ~6 - 7 days before delivery; orders after cutoff may be processed | Quality issues: credits/refunds at company discretion if reported within 7 days |
| Confirmation | On‑screen and email confirmation provided | Platform may send separate billing cancellation confirmation | If missed, you may be charged for the next box | Refunds usually processed within ~7 working days |
| User experience | Mixed - some quick resolutions reported | Must manage both service and platform subscriptions for clean cancellation | First-order changes may require contacting support directly | No automatic statutory 14‑day cooling-off referenced in company policy |
After cancelling
What to expect
Keep the email confirmation of cancellation and monitor your payment method for any unexpected charges. Allow the typical processing time if a refund or credit was promised.
Helpful links and next steps
Review Marley Spoon's terms for full policy details: Marley Spoon Terms.
For a step-by-step cancellation walkthrough and related tips, see this guide: How to cancel Marley Spoon (Postclic).
Address
Corporate address
Marley Spoon corporate/address on record: 500 Yale Ave N, Seattle, Washington, 98109 US.
Support contact
For account-specific actions, use the support or contact options on the official site linked above.