Postclic unlimited subscription: promo at SGD 1,36 for 48h with a mandatory first month at SGD 73,99, then SGD 73,99 per month without commitment
Cancel POSTMATES
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Postmates service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Postmates: Easy Method
What is Postmates
Service overview
Postmates is a food and goods delivery platform that connects customers with local restaurants and stores for on-demand delivery.
It has offered a subscription called Postmates Unlimited (membership that reduces or waives delivery fees) in markets where it operates.
Availability note
Postmates historically operated primarily in the U.S.; availability in Singapore is limited or inactive and pricing and local support may not be offered.
Check the operator's current status before relying on Singapore-based service information.
How to cancel Postmates
Cancel on web or in the app (non-store subscription)
- Log in to your Postmates account on the web or open the Postmates app.
- Go to Settings → Account or Subscriptions and select the subscription to cancel.
- Cancel at least 24 hours before the next renewal to avoid being charged for the next period.
Cancel if you subscribed through Apple or Google
- On iPhone (App Store): Settings → Apple ID → Subscriptions → find Postmates Unlimited → Cancel Subscription. Keep proof of cancellation.
- On Google Play: Open Google Play Store → Profile → Payments & subscriptions → Subscriptions → select Postmates Unlimited → Cancel Subscription. Keep a record of the cancellation.
What happens when you cancel
Access and billing
After cancellation, subscription benefits generally remain available until the end of the current billing cycle.
Cancelling does not usually stop benefits immediately nor guarantee a pro-rated refund.
Data and account
Your account and order history typically remain accessible after subscription cancellation unless you choose to delete the account separately.
Cancellation does not automatically delete personal data; check account settings or the provider's privacy page for deletion steps.
Will I get a refund?
General refund policy
There are no automatic refunds for subscription cancellations; refunds are discretionary and handled case-by-case by Postmates.
Cancellations do not automatically trigger a refund; benefits usually run until the billing cycle ends.
Exceptions and timeframes
- Refunds are commonly issued for missing items (often full refunds) or incorrect orders (partial refunds may apply).
- Submit refund or missing-item requests promptly - commonly within about 48 hours of delivery for best results.
- When approved, refunds typically process within 1 - 3 business days, subject to payment provider timing.
Postmates plans and pricing
Pricing availability
Postmates pricing varies by country and platform. Do not rely on assumed prices in this guide.
Always check the official subscription or help pages for current pricing and plan details before subscribing.
Singapore-specific note
Publicly available information indicates Postmates may not operate in Singapore as of recent years, so SGD pricing is not available from Postmates.
For accurate, current pricing check the provider's official pages before subscribing in your region.
Your consumer rights in Singapore
Cooling-off and statutory rights
On-demand delivery services like Postmates typically do not carry a statutory 14-day cooling-off right that applies to distance sales of goods.
Consumers usually rely on the service's own refund and dispute policies for remedies.
Escalation options
- If a refund is denied, consider contacting your card issuer to open a payment dispute or chargeback.
- If you subscribed through the App Store or Google Play, use their subscription refund mechanisms to request a review.
- You may also raise complaints with local consumer-protection authorities or mediation schemes in your jurisdiction.
Customer experiences
Positive reports
Some customers report satisfactory outcomes when support responds promptly, including refunds or credits for valid issues.
Review sites also note that many users appreciate app convenience and variety where the service is available.
Negative reports
Common complaints include missing or wrong items, delivery issues, and disputes over charges or denied refunds.
Some reviews mention slow or unhelpful customer service responses; experiences vary widely by case and location.
Documentation checklist
What to collect before you contact support
- Order number, order date and time, and delivery address.
- Clear photos of missing/wrong items or damaged packaging if applicable.
- Proof of subscription (receipt, App Store/Google Play subscription record) and cancellation confirmation if you cancelled.
Records to keep for disputes
- Screenshots of account/subscription pages and any chat or email correspondence with support.
- Bank or card statements showing disputed charges, if you may need to escalate to your payment provider.
Common mistakes
Timing and renewal misunderstandings
Waiting until the renewal day to cancel can result in an automatic charge; cancel at least 24 hours before renewal to reduce that risk.
Assuming cancellation equals immediate refund is often incorrect; refunds are not automatic and depend on the provider's policy.
Poor documentation and missed deadlines
Not keeping order details, photos, or cancellation receipts weakens your case when requesting refunds or disputing charges.
Missing the typical 48-hour window for reporting delivery problems can make it harder to obtain a refund or credit.
Comparative recap
Quick comparison
| Topic | How it works | Notes |
|---|---|---|
| Cancellation (web/app) | Account Settings → Account/Subscriptions → Cancel | Cancel ≥24 hours before renewal; benefits until period end |
| Cancellation (iPhone) | Settings → Apple ID → Subscriptions → Cancel | Keep proof; use App Store refunds if needed |
| Cancellation (Google Play) | Google Play Store → Profile → Payments & subscriptions → Cancel | Keep record; Google Play refund process may help |
| Refunds | Discretionary; case-by-case | Missing items often refunded; requests usually within ~48 hours |
| Singapore rights | No automatic 14-day cooling-off for on-demand delivery | Escalate via payment dispute or app-store mechanisms if needed |
After cancelling
Check next steps
Confirm cancellation by saving any confirmation screen or email you receive from the account or app store.
Monitor your payment method for any unexpected charges during the next billing cycle.
Helpful links
- How to cancel Postmates (guide)
- Refunds and consumer tips for Postmates
- Customer reviews for Postmates (Trustpilot)
Address
Registered office (Singapore)
ONN WAH BUILDING, Singapore.
Note: Public records indicate local registration details may be inactive or struck off; verify current status with local authorities or company filings before relying on Singapore operations.