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Cancel TASTECARD
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Tastecard service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Tastecard: Easy Method
What is Tastecard
Overview
Tastecard is a membership service that offers dining discounts and offers at participating restaurants, takeaways and online food retailers, primarily across the UK.
Memberships are subscription-based and can auto-renew unless cancelled according to the provider’s process and terms.
Who uses it
The service is commonly used by frequent diners, visitors to the UK and people who want regular dining discounts.
If you are in Singapore, you may subscribe digitally but the service and participating venues are recurring patterns of UK-based.
How to cancel Tastecard
Cancel via Web or App
- Log in to your Tastecard account on the website or app.
- Go to "My Account", scroll down and select the cancel option.
- Cancellation will stop the next automatic payment; membership usually remains active until the current expiry date.
- You should receive an email confirmation after cancellation. If you try to cancel on the renewal day you may be directed to contact customer service instead.
Cancel via App Stores (iOS / Google Play)
- iOS (App Store): Some users report that subscriptions may be handled outside Apple’s billing, so cancelling in the App Store may not work. Tastecard may require you to cancel through their own process.
- Google Play: If your subscription was billed by Google Play, cancel via the Play Store subscription manager; if it was set up via the Tastecard site, you must cancel via Tastecard.
What happens when you cancel
Access and renewal
When you cancel, the subscription typically remains active until the end of the current paid period.
Automatic renewals are stopped for future periods, but any already-paid membership term usually stays valid until expiry.
Confirmation and account data
After cancelling you should receive an email confirmation. Keep that email as proof of cancellation.
Account data and records are retained according to the provider’s policies; keep screenshots of cancellation pages and confirmation emails for your records.
Will I get a refund?
Cooling-off (initial purchase)
Under UK Consumer Cancellation Regulations, there is commonly a 14-day cooling-off right for initial online purchases, allowing a refund if you cancel within that period.
The provider can deduct an amount for any services already used during the cooling-off period, so a full refund is not guaranteed.
Renewals and ongoing terms
- Renewal charges are generally treated differently from initial purchases and, as commonly stated in terms, refunds are not provided for cancellations made during an active term.
- User reports indicate many renewal charges are not refunded even when customers dispute them; see community reports for examples and cautions.
- For community reports and user complaints, see user review threads and review sites linked below.
Tastecard plans and pricing
Check the official source
Pricing, discounts and available plans can change frequently. Always check the official Tastecard site or app for the most up-to-date plan details before subscribing.
What to verify before subscribing
Confirm billing frequency, trial periods, renewal dates and the exact cancellation procedure described in the terms and confirmation emails.
Do not rely on third-party summaries for exact pricing - verify directly in your account or official communications.
Your consumer rights in Singapore
General overview
Singapore consumer protection differs from UK cooling-off rules; there is no automatic 14-day cooling-off right for all online subscriptions under Singapore law.
Your rights depend on the contract terms and applicable consumer-protection laws in Singapore, and on whether the merchant has agreed to a refund policy.
Practical steps if you have a dispute in Singapore
- Check the merchant’s terms and the confirmation emails for cancellation and refund rules.
- Contact the merchant first with clear evidence (account details, dates, screenshots).
- If needed, contact your card issuer or bank to dispute unauthorised or disputed renewals and retain all supporting documents.
- Consider contacting the Consumers Association of Singapore (CASE) for guidance and possible mediation if the merchant refuses to help.
Customer experiences
Positive feedback
There were no notable positive reviews specifically from Singapore platforms in the searched sources.
Some users elsewhere do report value when they actively use participating venues during an active membership period.
Negative feedback
Users on review platforms and forums report unexpected auto-renewals, difficulties obtaining refunds, and opaque cancellation communications.
Examples of user reports and complaint threads can be found on review sites and Reddit; these illustrate the common problems reported by subscribers.
See community threads for user-shared experiences: reviews.io, Sitejabber, and two Reddit discussions: reddit thread 1 and reddit thread 2.
Documentation checklist
Essential documents
- Account email address and username used for the subscription.
- Membership or subscription reference number (if available).
- Proof of payment: bank or card statements showing the charge date and amount.
- Cancellation confirmation email or screenshots of the cancellation page.
Optional / helpful evidence
- Copies/screenshots of the merchant’s terms and stated refund policy at the time of purchase.
- Any correspondence with customer service (emails, chat transcripts).
- Dates and screenshots showing attempted cancellation attempts (especially if you were directed to contact support).
Common mistakes
Timing and method errors
Many users try to cancel via the App Store when the subscription was set up on the Tastecard website, or vice versa; using the wrong cancellation route can leave the subscription active.
Attempting to cancel on the renewal day can sometimes redirect you to customer service, so start cancellation before the renewal date if possible.
Insufficient evidence and follow-up
Not keeping confirmation emails, screenshots or bank statements weakens your position in a dispute claim.
Failing to follow up promptly with banks or consumer bodies after a denied refund can reduce chances of recovery; keep records and escalate quickly.
Comparative recap
Quick summary
This table compares common cancellation routes, expected period coverage and typical refund likelihood based on reported experiences and general billing practices.
Notes on interpretation
The table summarises likely outcomes but does not guarantee results; refund possibilities depend on the subscription origin, terms and timing.
| Feature | Details | Notes |
|---|---|---|
| Cancel via Tastecard Web/App | Current subscription term | Stops future renewals; membership usually remains until expiry; email confirmation expected. |
| Cancel via iOS App Store | Depends on billing origin | If billed outside App Store, cancelling in Apple may not stop billing; confirm merchant billing origin. |
| Cancel via Google Play | Depends on billing origin | If billed by Play Store, cancel in Play Store; if billed by Tastecard site, cancel via Tastecard. |
| Refund likelihood (renewal) | One-off renewals | Refunds for renewals are commonly refused per user reports and provider terms; initial cooling-off exceptions may apply. |
After cancelling
Immediate checks
After cancellation, check for a confirmation email, monitor your bank or card for any unexpected charges and keep copies of all communications.
If you do not receive confirmation, take screenshots of your account page showing the cancelled status and timestamp them.
Escalation and community resources
- If the merchant refuses refunds for disputed charges, contact your bank or card issuer to raise a chargeback or dispute.
- For peer-reported experiences and to see how others handled similar issues, see community threads such as reddit thread 1 and reddit thread 2.
- Review websites that collect user complaints for patterns: reviews.io and Sitejabber.
Address
Postal address for notices
Ello Group Ltd, Birkby Grange, 85 Birkby Hall Road, Birkby, Huddersfield, HD2 2XB, United Kingdom.
How to send a cancellation notice
Send by tracked/recorded delivery and include your full name, account email, membership/reference number and a clear statement of cancellation.
Keep copies of the posted notice, proof of posting and any replies you receive for any dispute or follow-up actions.