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Cancel YUMI
in 30 seconds only!
Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Yumi service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Yumi: Easy Method
What is Yumi
Overview
Yumi is a food-delivery company specialising in organic, age-tailored baby and toddler meals delivered to your door. Their offerings include jars, bars, and supplements designed for different developmental stages.
Service model
Yumi primarily operates on a subscription model with weekly meal quantities billed on a monthly basis. Customers manage their subscriptions online or by contacting support.
How to cancel Yumi
Cancel on the website
- Sign in at helloyumi.com and go to the "My Account" section.
- Locate your active Weekly or Monthly subscription and choose Cancel or Modify.
- Make changes before the next billing date to avoid the upcoming charge; see timing notes below.
Cancel by email
- Email support@helloyumi.com with your request to pause or cancel and include your order number.
- Keep a copy of the sent email and any reply as proof of your request.
What happens when you cancel
Access and deliveries
Cancelling stops future renewals and deliveries after the current billed period ends.
If you cancel after a billing cut-off, the next delivery may still be processed using the latest charge.
Account data and records
Your account and order history typically remain viewable in your online account unless you request deletion.
Customer service may retain records of cancellations, responses, and any credits issued.
Will I get a refund?
Standard refund policy
Yumi does not offer standard refunds; refunds or credits are discretionary and handled by support.
If you are dissatisfied, contact support@helloyumi.com within 24 hours of delivery to request review.
Exceptions and special guarantees
- First-bottle Biteamin: a 30-Day Money-Back Guarantee (minus shipping/handling) applies to the first Biteamin bottle; a product survey may be required.
- Refunds or credits may require photographic evidence or product return and are issued at Yumi’s discretion; some refunds are credited to the original payment method.
Refer to Yumi’s terms for full conditions: Yumi Terms.
Yumi plans and pricing
Pricing summary
Below are example plans and their billed weekly and monthly equivalents in USD as published by Yumi.
Notes on currency
Prices are listed in USD. No Singapore-specific (SGD) pricing was publicly available; convert using current exchange rates for local cost estimates.
| Plan | Price | (Period) | Features |
|---|---|---|---|
| 8 meals/week (monthly billing) | $28.00 per week (≈ $112.00/month) | Monthly (monthly) | 8 jars per week |
| 24 meals/week (monthly billing) | $72.00 per week (≈ $288.00/month) | Monthly (monthly) | 24 jars per week |
Your consumer rights in Singapore
Relevant law
Singapore consumers are protected by laws such as the Consumer Protection (Fair Trading) Act for unfair practices.
These laws apply alongside any contract terms, but do not automatically create a 14‑day cooling‑off right for food deliveries or digital subscriptions.
Practical implications
- Yumi’s published policies rely on discretionary refund windows (e.g., 24 hours for delivery issues, 30 days for Biteamin first bottle).
- If you believe a consumer protection breach occurred, you can collect evidence and seek advice from local consumer authorities.
Customer experiences
Positive feedback
- Some parents praise ingredient quality and convenience, noting organic and “clean” formulations.
- Reviewers often liked flavours such as vanilla and certain cereal bars, and reported benefits like improved digestion for some children.
Negative feedback
- Reports of continued billing after cancellation and difficulty stopping subscriptions.
- Complaints about spoiled or rancid products on arrival, inconsistent textures, packaging problems, and slow customer-service responses.
For company policies and terms, see: Yumi Terms.
Documentation checklist
Before you contact support
- Order number and subscription ID (from your account or order emails).
- Dates and times of deliveries and billing charges.
- Photographs of damaged, spoiled, or incorrect items (date-stamped if possible).
After contacting support
- Copy of your sent email and any replies from support.
- Bank/statement records showing disputed charges, and tracking numbers for any returns.
Common mistakes
Missing the cancellation window
Many customers miss the billing cut-off and are charged for the next cycle. Yumi notes you must cancel before the next billing date - typically 6 - 7 days before delivery.
Always check the exact billing date in your account and cancel several days earlier to be safe.
Not keeping evidence
Failing to save emails, order confirmations, delivery photos, or bank statements weakens disputes over charges or product issues.
Keep clear records of all communications and evidence until the issue is fully resolved.
Comparative recap
Quick comparison
The table below summarises key points about cancelation, refunds, and common issues to help you decide next steps.
How to use this
Use the table to compare expected processes and timelines before contacting support or escalating a dispute.
| Topic | Yumi policy | Typical action | Period |
|---|---|---|---|
| How to cancel | My Account online or email support@helloyumi.com | Cancel before billing cut-off; save confirmation | Monthly (monthly) |
| Refunds | No standard refunds; discretionary credits/refunds | Contact within 24 hours for food; 30 days for first Biteamin bottle | Monthly (monthly) |
| Common complaints | Billing after cancellation; spoiled items; delivery issues | Photograph, document, and contact support quickly | Monthly (monthly) |
After cancelling
Check your account and bank
Verify your account shows the subscription as cancelled and monitor your bank for further charges for at least one billing cycle.
If you see unexpected charges, gather evidence and contact support immediately.
Useful links and contacts
- Yumi Terms and policy: https://preflight.helloyumi.com/terms/
- Community notes on cancellation experience: https://motherhoodcommunity.com/yumi-cancel/
- Customer support email: support@helloyumi.com
Address
Local address (found in records)
Yumi Pte. Ltd., 10 Anson Road, #10-11 International Plaza, Singapore 079903.
How to use the address
Use the address for formal correspondence if you need to escalate a matter in Singapore.
For most cancellations and support requests, email is the faster route.