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4Netplayers

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Singapore

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Termination letter drafted by a specialized lawyer
Sender
4netplayers Cancel Subscription | Postclic
4Netplayers
Paul‑Stritter‑Weg 2
22297 Hamburg Germany
support@4netplayers.com
Cancellation of 4Netplayers contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the 4Netplayers service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
4Netplayers
Paul‑Stritter‑Weg 2
22297 Hamburg , Germany
support@4netplayers.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand 4Netplayers. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation 4Netplayers: Easy Method

What is 4Netplayers

Overview

4Netplayers is a German-based game server hosting provider that offers rented game servers for titles such as Minecraft, ARK and CS:GO.

The service provides instant server provisioning, management tools and a range of hosting plans aimed at gamers worldwide, including Singapore players.

Services

Services typically include control-panel access, server locations in multiple regions, and tiered plans with different resource levels.

4Netplayers is operated by a company registered in Hamburg, Germany (see Address section for details).

How to cancel 4Netplayers

Web (customer center)

  • Log in at 4Netplayers.com.
  • Go to Account → My Account → Subscriptions.
  • Click Show Details → Cancel, select a reason and confirm the cancellation.

Email and written notice

  • Email: send a cancellation request to support@4netplayers.com. Include your Customer ID (CID) and specify which subscription to cancel.
  • Written notice: if your contract has a minimum term, cancel in writing by post or fax to the company’s Hamburg address to meet notice requirements and avoid auto-renewal.

What happens when you cancel

Access and service termination

After cancellation, your server access normally remains until the paid period expires unless otherwise specified in your contract.

Data stored on the server may be deleted after termination; export important data before the end date.

Auto-renewal and notice periods

Many contracts include auto-renewal. You must meet the required notice method and timing (web confirmation may not be sufficient for minimum-term contracts).

If a minimum term applies, formal written notice (post or fax) may be required before the term ends to prevent automatic renewal.

Will I get a refund?

EU / German cooling-off right

Consumers covered by EU/German distance-contract law have a 14-day right of withdrawal (cooling-off) and may cancel without reason within that period.

To exercise this right, notify the company within 14 days in writing (letter, fax, or email). Refunds are generally processed within 30 days.

General refund rules and exceptions

  • Monthly subscriptions are generally non-refundable once a billing period has started.
  • Partial refunds may be possible for early termination of annual or minimum-term contracts depending on contract terms.
  • Refunds and charge reversals reported as problematic by some users; keep documentation if you expect a refund.

4Netplayers plans and pricing

Where to check current pricing

Do not rely on third-party summaries for pricing. Check the official 4Netplayers product pages for up-to-date plans and offers.

Official pages (examples): New Citizen, Unlimited Gaming, Minecraft hosting.

Notes on terms

Pricing pages also indicate contract lengths, billing intervals and any minimum-term conditions - review the terms before subscribing.

If a plan advertises "cancel anytime," verify whether a minimum-term still applies in the contract details.

Your consumer rights in Singapore

Overview of local options

Singapore consumers can seek help through local consumer-protection channels for disputes involving overseas suppliers.

Typical steps include contacting the vendor first, retaining evidence, and escalating to consumer bodies or your payment provider if needed.

Practical steps for Singapore residents

  • Keep screenshots of terms, invoices and cancellation confirmations.
  • Contact your bank or card issuer about chargebacks for unauthorised or continuing charges after cancellation.
  • If the dispute is not resolved, you may approach local consumer-assistance organisations for advice.

Customer experiences

Positive feedback

  • Users praise easy setup, fast provisioning and competitive pricing on many reviews.
  • Availability of a Singapore server location is noted favourably in global server lists.

Negative feedback

  • Recurring complaints about difficulties cancelling subscriptions and unexpected renewals even after cancellation attempts.
  • Reports of minimum 12-month terms despite "cancel at any time" messaging, and issues with refunds or continued charges after cancelling.

Documentation checklist

Essential account information

  • Account login and password (securely stored).
  • Customer ID (CID) and subscription ID(s).
  • Service invoices and billing dates.

Proof and correspondence

  • Copies/screenshots of Terms of Service and plan details when you signed up.
  • Emails, web cancellation confirmations, postal receipts, and any written notices sent.
  • Bank or card statements showing charges and any refund transactions.

Common mistakes

Cancelling incorrectly

Relying solely on an informal message (chat or forum) or assuming web cancellation removes contractual obligations can lead to unexpected renewals.

Always confirm cancellation by the method required in your contract and retain the confirmation.

Timing and expectations

Waiting until the last minute to cancel before a renewal can cause missed deadlines; allow processing time for postal or email notices.

Expect that refunds are uncommon once a billing period has started; read minimum-term conditions before subscribing.

Comparative recap

Summary before you act

This table compares common cancellation channels, ease and refund likelihood so you can choose the appropriate method for your situation.

Quick reference table

Method Ease Refund likelihood Period Notes
Web (customer center) Easy (online) Low after billing starts monthly Fast confirmation in account; may not satisfy minimum-term written notice.
Email Moderate Low to moderate (depends on timing) monthly Include CID and subscription details; keep sent message and reply.
Written notice (post/fax) Slower Moderate (meets formal requirements) annual Required by some contracts with minimum terms to avoid auto-renewal.

After cancelling

What to monitor

Watch your bank or card statements for any continued or unexpected charges after cancellation.

If you do see charges, contact support with your cancellation proof and escalate to your bank if necessary.

Useful official links

Address

Registered office

4Players GmbH (operating 4Netplayers) is registered in Hamburg, Germany. The registered address is:

Paul‑Stritter‑Weg 2, 22297 Hamburg, Germany

Postal / fax for written notice

If your contract requires written cancellation to meet notice rules, send it by post or fax to the Hamburg address above and keep proof of postage.

For email cancellation, use support@4netplayers.com and include your CID and subscription details.

FAQ

To cancel your 4Netplayers subscription online, log in to 4Netplayers.com, navigate to Account → My Account → Subscriptions, click Show Details, select Cancel, choose a reason, and confirm the cancellation.

For minimum-term contracts, you must send a written cancellation notice by registered mail to the company's Hamburg address to meet the notice requirements and avoid auto-renewal.

Generally, refunds for monthly subscriptions are not available once the billing period has started, so it's important to cancel before the next billing cycle.

After cancellation, your server access typically remains until the paid period expires, but any data stored may be deleted after termination, so make sure to export important data before the end date.

As a consumer under EU/German distance-contract law, you have a 14-day right of withdrawal, allowing you to cancel without reason within that period by notifying 4Netplayers in writing.