Cancellation Affinity: Easy Method

What is Affinity

Overview

Affinity is a service that helps users form and manage communities and connections around shared interests, with features for membership, billing, and account management.

Context for Singapore users

Affinity services discussed here reference the Affinity Dates / Affinity platform and related subscription and purchase flows.

The guide focuses on how cancellations, refunds, and rights typically apply to Singapore-based users.

How to cancel Affinity

Cancel via web (subscription service)

• Sign in to your Affinity account and go to Settings → Billing.
• Choose to end billing at the end of your current period (retain benefits until expiry) or cancel immediately (benefits end now).
• Look for on-screen confirmation and check your email for a cancellation confirmation message.
• Note: cancelling does not delete your Affinity account.

App Store / iOS and other platforms

• The Affinity Terms apply to the iOS app and clarify that the agreement is between you and Affinity, not Apple; termination is governed by the Terms of Use.
• If you have an App Store purchase processed by a third party, that purchase is subject to the processor’s own payment and refund terms.
• If unsure which flow applied to your purchase, review your payment receipt or contact Affinity support for guidance.

What happens when you cancel

Access and benefits

If you choose to end billing at the end of the current period, you retain subscription benefits until the period expires.

If you cancel immediately, benefits stop right away unless otherwise stated by the provider.

Account and data

Cancellation of billing does not delete your account; account deletion is usually a separate action under account settings or support request.

Retained profile data, messages, or community content policies are governed by Affinity’s Terms and Privacy policies.

Will I get a refund?

Standard refund policy (immediate cancellation)

• If you cancel immediately, Affinity issues a pro‑rata refund for the unused portion of the subscription.
• Refunds are credited to your original payment method, typically within 7 - 10 business days.
• Promotional credits or discounts are non‑refundable.

Exceptions and third‑party purchases

• Refunds for unused memberships may be evaluated individually by Affinity’s Refund Team; an administrative fee can apply.
• Purchases made via third‑party processors (for example, App Store or other vendors) are subject to those processors’ own terms and refund processes.

Affinity plans and pricing

Official and third‑party pricing

The following pricing rows use only verified pricing items available in the provided data.

Some prices below are from third‑party resale listings and are not official Affinity channel prices.

Your consumer rights in Singapore

Cooling‑off and digital subscriptions

There is no identified Singapore statutory 'cooling‑off' or universal 14‑day refund right for subscription‑based digital services.

Refunds and cancellations for digital subscriptions are generally handled according to the provider’s published policy.

Third‑party payment channels and fees

If you paid via a third‑party store (for example, App Store or another processor), their terms and refund rules apply and may differ from Affinity’s policy.

Administrative fees and individual assessment of refunds are permitted under Affinity’s stated approach.

Customer experiences

Summary of positive feedback

No specific positive reviews tied to Singapore or Affinity (dating or other) were identified on major review sites in the provided data.

Users should weigh product features and official documentation when deciding.

Reported concerns and negative feedback

• ScamAdviser flagged affinity.dating with a low trust score, concealed ownership, and low site traffic - advising caution.
• Independent reviews (summarised in provided data) have criticised public visibility of profiles and lack of privacy features on some Affinity instances.

Documentation checklist

Before contacting support

• Account email and username used for the subscription.
• Order number, invoice, or receipt showing the charge.
• Date of purchase and last renewal date.

Evidence to include for refund requests

• Screenshot of billing page showing active subscription or cancellation option.
• Email confirmation of cancellation and any refund reference numbers.
• Clear description of the requested outcome (pro‑rata refund, stop renewal, account deletion request).

Common mistakes

Wrong platform cancelled

Users sometimes cancel the wrong platform (web vs. App Store) and believe the subscription has ended when the third‑party payment continues.

Always confirm which processor handled the payment before assuming cancellation completed the charge stop.

Expecting statutory refunds

Assuming a statutory 14‑day cooling‑off right for digital subscriptions in Singapore is a common mistake; refunds depend on the provider’s policy.

Also, not keeping cancellation confirmation or failing to note refund processing times causes avoidable disputes.

Comparative recap

Channel comparison

The table below summarises key differences in cancellation, refund expectations, and account effects across channels.

After cancelling

What to watch for

Keep the cancellation confirmation email and check your bank or card statement for the refund credit within the stated timeframe.

If you don’t receive a refund in the stated period, follow up with Affinity support and include your documentation checklist items.

Helpful links

• Affinity cancellation help page
• Affinity Terms
• ScamAdviser check for affinity.dating

Address

Primary contact (local)

Affinity operational or local contact details may differ from registered addresses; the following address is used in local context.

Singapore address

621 Aljunied Road, #05-05 Lipo Building, Singapore 389834