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Cancellation service #1 in Singapore
BisectHosting is a subscription-based game server hosting provider focused on Minecraft and other game servers. It offers managed servers, control panels, and multiple performance tiers across global locations.
Services include shared and dedicated game servers, automated backups on higher tiers, and 24/7 support. Billing is subscription-based with online account management for service control.
If you choose "Immediate," your service will be removed within ~24 hours and you may lose server access quickly. If you choose "End of Billing Period," access continues until the current paid period ends.
Automatic renewals stop after cancellation takes effect. For "End of Billing Period" cancellations, the subscription will not auto-renew at the next cycle.
New customers or first-time purchases of a service type are eligible for a full refund if requested within 72 hours (3 days) of activation.
For automatic renewals, a full refund is generally available if requested within 1 day of renewal. A 50% refund may be available if requested within 3 days.
Prices below are converted to Singapore dollars (S$) using an example exchange rate; actual checkout prices may vary with current rates.
| Plan | Price (S$) | Period | Features |
|---|---|---|---|
| Minecraft Hosting - Budget - 1 GB RAM | S$3.77 | Monthly | Budget tier, 1 GB RAM, NVMe storage, 12 slots, multicraft panel |
| Minecraft Hosting - Budget - 2 GB RAM | S$7.53 | Monthly | Budget tier, 2 GB RAM, NVMe, 24 slots |
| Minecraft Hosting - Budget - 4 GB RAM | S$15.06 | Monthly | Budget tier, 4 GB RAM, NVMe, 48 slots |
| Minecraft Hosting - Budget - 8 GB RAM | S$30.15 | Monthly | Budget tier, 8 GB RAM, NVMe, 96 slots |
Singapore's Consumer Protection (Fair Trading) Act (CPFTA) does not automatically grant a 14‑day cooling‑off period for online digital services such as game server hosting.
Entitlements for cancellations and refunds therefore follow BisectHosting's stated policies: the 3‑day money‑back guarantee and the renewal refund windows, unless a specific local law or regulation provides different rights.
Many users praise fast, friendly, and knowledgeable support, easy server setup, stable performance, and multiple server locations. Tech review coverage highlights user-friendliness and responsive support in some tiers.
Reported issues include backup failures, permission errors, slow or unresolved support tickets, unpredictable restarts, and refund-handling concerns in some user reports.
Example: assuming a cancellation made in the client area will immediately stop renewals without confirming the cancellation type (Immediate vs End of Billing Period).
Example: missing the 72‑hour or renewal refund window and expecting a full refund afterward.
Example: not taking local backups before cancelling - once access is removed, retrieving server files can be difficult.
Example: assuming app-store subscriptions are cancellable through BisectHosting rather than through Apple/Google, which can delay or prevent cancellation.
| Feature | BisectHosting (key point) |
|---|---|
| Cancellation method | Self-serve via Billing panel; choose Immediate or End of Billing Period |
| Refund window | 3‑day money‑back for new services; short renewal refund windows (1 - 3 days) |
| Pricing example | Budget plans from about S$3.77/month (1 GB) to S$30.15/month (8 GB) |
| Support reputation | Many positive reports of fast support, but public complaints exist about backups and ticket resolution |
Before cancelling, confirm which billing source charged you, take local backups, and check refund eligibility windows.
Keep documentation and screenshots to support any refund request or dispute.
For an independent overview of hosting options and reviews, you may find this third‑party review helpful:
External review of Minecraft hosting providers
BisectHosting, 2921 W 38th Avenue Suite 308, Denver, CO 80211, United States.
The physical address is useful for formal written notices or legal correspondence. Routine cancellations and support requests should be handled through the Billing panel and support ticket system.
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Written by Joshua Khoo
Digital-law graduate · 8 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 8 years.