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Cancel DOTABUFF
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Cancellation service #1 in Singapore
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I hereby notify you of my decision to terminate the contract relating to the Dotabuff service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Dotabuff: Simple Process
What is Dotabuff
Overview
Dotabuff is a statistics and analytics platform for the game Dota 2, offering match reports, hero metrics, and player performance data.
The site helps players review games, track trends, and access community insights to improve play.
Main features
Features include detailed match breakdowns, hero statistics, and player profiles with historical data.
Some advanced features are gated behind a premium subscription (Dota Plus).
How to cancel Dotabuff
iOS (App Store)
- Open iPhone/iPad Settings → tap your name → Subscriptions → Dota Plus.
- Select Dota Plus and cancel; this stops auto-renewal but access remains until the end of the billing period.
Android (Google Play)
- Open the Google Play app or visit play.google.com → Subscriptions → Dota Plus → Manage → Cancel.
- Cancellation prevents further charges; access continues until the current billing period ends.
Web / Steam (PC)
- If subscribed via Steam, go to Steam → Account Details → Manage Subscriptions → Dota Plus → Cancel.
- Canceling through Steam stops renewal but you keep access until the end of the paid period.
What happens when you cancel
Access and billing
Cancelling a Dota Plus subscription stops automatic renewals on the platform you used to subscribe.
Your Dota Plus access remains active until the end of the current paid billing period.
Data and profile
Your Dotabuff profile and historical stats remain available; cancellation typically does not delete account data.
Premium-only features become unavailable after access ends unless you resubscribe.
Will I get a refund?
Platform refund policies
- Steam: refunds are generally unlikely or low probability; refunds are not commonly available.
- Google Play: refunds may be possible subject to Google's refund policy and conditions.
- App Store (Apple): refunds may be possible under Apple's policy and conditions.
Likelihood and exceptions
Refunds are handled by the platform you used to purchase Dota Plus, not directly by Dotabuff.
If you believe you have exceptional grounds for a refund, contact the platform’s support and provide proof of purchase and timing details.
Dotabuff plans and pricing
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| Dota Plus Monthly | S$**.** | Monthly | All Dota Plus features |
| Dota Plus Annual | S$**.** | Annual | All Dota Plus features, Save 22% |
Notes on pricing
Exact SGD prices were not published by Dotabuff or Valve as of Feb 2026 in the verified data.
Verified data notes USD prices of $6/month and $56/year and an approximate conversion used for SGD estimates.
Your consumer rights in Singapore
Local legal overview
Verified Dotabuff policy information does not explicitly reference Singapore-specific consumer rights or a 14-day 'right of withdrawal'.
Digital subscriptions and refund eligibility are typically governed by the platform where the purchase was made.
Practical steps for Singapore residents
- Check the App Store, Google Play, or Steam refund rules and dispute procedures first.
- If a platform refuses a refund and you believe Singapore consumer law applies, seek advice from local consumer protection resources.
Customer experiences
Positive feedback
Users report that Dotabuff provides comprehensive statistics and an intuitive interface that aids performance review.
Detailed metrics, trends, and insights are frequently cited as useful by subscribers.
Critical feedback
Some users find the interface overwhelming or only average for new users, making navigation harder initially.
Advanced features are restricted to premium subscribers, leaving the free tier limited for some users.
Documentation checklist
Before you cancel
- Have the account email or username used for the subscription ready.
- Locate the purchase receipt or order ID from App Store, Google Play, or Steam.
- Know which platform (App Store / Google Play / Steam) you used to subscribe.
If you request a refund
- Save timestamps, transaction IDs, and screenshots of the subscription status or billing history.
- Prepare a brief explanation and reason for the refund when contacting the platform’s support.
Common mistakes
Platform confusion
Many users try to cancel on Dotabuff's website when their subscription was purchased through a platform (App Store, Google Play, Steam).
Always cancel through the same store account used to buy Dota Plus to ensure the cancellation is processed.
Timing mistakes
Some people expect immediate loss of access after cancelling; in reality, access typically continues until the end of the paid period.
Others miss the billing cutoff and are charged for another period because they canceled after the renewal date.
Comparative recap
Quick comparison
| Platform | How to cancel | Refund likelihood | Access after cancel |
|---|---|---|---|
| App Store (iOS) | Cancel via iPhone/iPad Settings → [your name] → Subscriptions → Dota Plus | Possible under Apple policy, subject to conditions | Remains until end of billing period |
| Google Play (Android) | Cancel in Google Play app or play.google.com → Subscriptions → Dota Plus → Manage → Cancel | Possible under Google policy, subject to conditions | Remains until end of billing period |
| Web / Steam (PC) | Cancel via Steam → Account Details → Manage Subscriptions → Dota Plus → Cancel | Refunds unlikely; generally not available via Steam | Remains until end of paid period |
Notes
Refunds and cancellations are controlled by the purchase platform; Dotabuff follows platform rules for billing and refunds.
For disputes, contact the platform’s support with purchase evidence and timestamps.
After cancelling
What to check next
Confirm cancellation in the platform account and save any confirmation emails or screenshots for your records.
Monitor your card or store payment history to ensure no unexpected renewals occur.
Resources
For a step-by-step external guide on cancelling Dota Plus, see the verified walkthrough: Postclic - Cancel Dota Plus.
If you need to research refunds, contact the App Store, Google Play, or Steam support directly through their official help channels.
Address
Registered address
500 Yale Ave N, Seattle, Washington, 98109 US
Notes
This address appears in service context information and may be used for corporate or postal correspondence.
For billing or support queries, use the platform where you purchased the subscription first.