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Cancellation service #1 in Singapore
Lagofast is a subscription gaming service that routes game traffic to reduce latency and improve online gameplay stability. It is offered as a client and mobile app for consoles, PC and phones.
Access is via the LagoFast client or mobile apps with in‑app subscriptions. Billing and subscription controls depend on where you purchased the subscription (direct client, Apple App Store, or Google Play).
When you cancel, your access typically continues until the end of the current paid subscription period. You will retain service for the days you already paid for.
Cancellation stops future automatic renewals but does not remove past charges for the current period. Account data and settings may remain until you delete the account or the provider purges inactive accounts.
Lagofast’s help pages and terms do not state a blanket 14‑day refund or automatic cooling‑off right. Official support notes that cancellation stops next billing but does not cancel the current month.
Prices below reflect the iOS App Store Singapore listing (in‑app purchases). Feature descriptions are general where not specified.
| Plan | Price (S$) | Period | Features |
|---|---|---|---|
| Weekly Subscription (low cost) | S$0.98 | Weekly | Basic weekly access |
| Weekly Subscription | S$2.98 | Weekly | Alternative weekly plan |
| Monthly Subscription | S$6.98 | Monthly | Standard monthly access |
| Yearly Subscription | S$49.98 | Annual | Full year at discounted rate |
| Two‑Year Premium Subscription | S$59.98 | 2 Years | Extended premium access for two years |
Lagofast does not state a Singapore statutory 14‑day cooling‑off right on its pages. Consumers in Singapore may still rely on general consumer protection laws and enforcement agencies if disputes arise.
If a refund is refused and you believe you are entitled under Singapore law, consider escalating to relevant consumer authorities or seek independent advice.
For a broad range of user reviews, see: Lagofast reviews on Trustpilot.
Many users wait until the day of renewal and cancel too late. For App Store/Play Store subscriptions, you must disable auto‑renew at least 24 hours before the period ends to avoid the next charge.
Canceling typically stops future renewals only; it does not refund the ongoing billing cycle. Card users should also check with their bank if automatic debits continue.
| Item | Lagofast client (web) | App Store (iOS) | Google Play |
|---|---|---|---|
| How to cancel | Cancel in LagoFast client account settings | Cancel via Apple ID > Subscriptions | Cancel via Play Store > Subscriptions |
| Refund policy | No explicit 14‑day refund; discretionary | Follow Apple refund process; no guaranteed 14‑day | Follow Google refund process; no guaranteed 14‑day |
| Access after cancel | Access until end of paid period | Access until end of paid period | Access until end of paid period |
| Need to notify bank? | Yes for card auto‑debit if charges persist | Usually no - managed by Apple billing | Usually no - managed by Google billing |
Check your subscription status to confirm renewal is disabled and keep your cancellation confirmation or screenshots. Monitor your next billing date to ensure no unexpected charge appears.
Lagofast does not publish a physical postal address for cancellations; the company handles subscription management via the client and app stores.
Use the LagoFast client or the App Store/Google Play account settings to cancel. If you have continued billing after cancellation and paid by card, contact your bank to stop automatic deductions.
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Written by Jia Hao Rajan
eIDAS legal expert · 3 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 3 years.