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Cancellation service #1 in Singapore
Wtfast is a gaming connection optimizer that routes game traffic through a private network to reduce latency and packet loss. It is sold as a subscription service that grants access to the Wtfast Global Private Network (GPN).
Key features include optimized routes to game servers, reduced ping spikes, and plans billed on recurring schedules (monthly, multi-month, annual).
The service is account-based and managed online through the Members area; billing is charged in USD for standard plans and may be bundled with local operators.
Cancelling stops future automatic renewals but typically does not remove access for the period you already paid for.
You will usually retain service until the end of the current billing period; after that access will end and the subscription will not renew.
Your account and basic settings usually remain accessible after cancellation, allowing reactivation if you later subscribe again.
Billing history and receipts are generally retained in your account; download any copies you need before closing or changing account details.
Wtfast's stated policy is that refunds are not provided for standard subscriptions and support cannot issue refunds in most cases.
Per available guidance, subscriptions are non-refundable after purchase unless a specific exception applies.
Standard Wtfast plans are listed in USD; a local ISP bundle may include the service in SGD. Use the Members area or the reseller for exact billing totals and currency conversion.
No standalone Wtfast pricing in SGD is listed; standard plans are charged in USD. Bundles through local partners may be billed in SGD.
| Plan | Price | (Period) | Features |
|---|---|---|---|
| 1‑Month Plan | US$13.37 (~S$?) | Monthly | Full access GPN, charged monthly in USD |
| 3‑Month Plan | US$9.00/month (US$26.99 billed every 3 months) (~S$?) | 3‑Monthly | Full access GPN, charged every 3 months in USD |
| 12‑Month Plan | US$6.67/month (US$79.99 annually) (~S$?) | Annual | Full access GPN, lowest effective monthly cost, charged annually in USD |
| Singtel 1+1Gbps Gamer Bundle | S$69.90/month (includes 24 mo WTFast GPN) | Monthly | Includes WTFast GPN plus broadband and hardware |
Singapore consumers have protections for faulty goods and misleading practices and can seek remedies under local consumer law.
Digital subscriptions may be subject to contractual terms and payment-processor rules; statutory rights can vary by situation.
Reviews vary: many users report improved latency and fewer connection spikes, while others report little benefit depending on game/server location.
Some users have reported frustrations with billing and cancellation processes, particularly around refunds and support limitations.
For aggregated user reviews, see the Wtfast profile on Trustpilot to read recent customer feedback: Trustpilot: Wtfast reviews.
Independent walkthroughs and cancellation guides are available from user-published sites such as Postclic: Postclic cancellation guide.
Attempting to cancel by emailing support or sending physical mail - Wtfast requires online cancellation via the Members area.
Expecting support to cancel the subscription for you; staff cannot manually cancel subscriptions in most cases.
Assuming an immediate refund after cancellation - standard policy is no refund and cancelling typically stops future renewals only.
Not checking the billing cycle date - cancelling after an automatic renewal will often not prevent the current charge.
This table summarizes plan cost, billing period, and who each plan typically suits.
Choose monthly if you want flexibility, multi-month for a balance of cost and commitment, and annual for lowest effective monthly price. Consider ISP bundles for local billing.
| Plan | Price | (Period) | Best for |
|---|---|---|---|
| 1‑Month Plan | US$13.37 (~S$?) | Monthly | Short-term testing or occasional use |
| 3‑Month Plan | US$9.00/month (US$26.99 billed every 3 months) (~S$?) | 3‑Monthly | Periodic players who want savings over monthly |
| 12‑Month Plan | US$6.67/month (US$79.99 annually) (~S$?) | Annual | Regular players seeking lowest cost |
| Singtel 1+1Gbps Gamer Bundle | S$69.90/month (includes 24 mo WTFast GPN) | Monthly | Users wanting combined broadband + GPN in SGD |
Confirm cancellation in the Members area and save any confirmation or reference number provided on screen.
Check your bank or card statement for pending charges; keep receipts and screenshots in case you need to dispute a charge.
Wtfast Corporate Headquarters
Suite #535 - 2475 Dobbin Road, Unit 22, West Kelowna, BC V4T 2E9, Canada
Keep in mind the company directs subscription management to the online Members area; physical mail is not a supported cancellation method.
If you need local assistance with disputes, gather documentation and consult your payment provider or local consumer advice services first.
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Written by Karthik Ho
eIDAS legal expert · 3 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 3 years.