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Loot Crate

Cancel LOOT CRATE

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To cancel Loot Crate,
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Singapore

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Termination letter drafted by a specialized lawyer
Sender
Loot Crate How to Cancel | Postclic
Loot Crate
3401 Pasadena Ave.
90031-1929 Los Angeles USA
support@lootcrate.com
Cancellation of Loot Crate contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Loot Crate service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Loot Crate
3401 Pasadena Ave.
90031-1929 Los Angeles , USA
support@lootcrate.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Loot Crate. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Loot Crate: Easy Method

What is Loot Crate

Service overview

Loot Crate is a subscription service that sends curated boxes of gaming and pop-culture collectibles, apparel, and exclusive items on a regular schedule.

Boxes are themed around franchises and fandoms and are delivered to subscribers based on their selected plan and billing cycle.

Subscription nature

Loot Crate operates on recurring payments requiring active subscription management by the user.

The company publishes its terms of service and returns/refund policies online; subscribers are expected to cancel through the methods the company supports.

How to cancel Loot Crate

Cancel via website (recommended)

  • Log in at https://lootcrate.com/ and go to My Subscriptions.
  • Choose the subscription you want to stop and select Cancel Subscription.
  • Cancel at least 48 hours before the next renewal to avoid the upcoming charge.

Cancel by email or other methods

  • Send a cancellation request to support@lootcrate.com. Include the account email and subscription or order ID.
  • If you prefer postal mail, you may send a registered cancellation notice to Loot Crate’s known headquarters address (see Address section below).
  • For subscriptions purchased via App Store or Google Play, cancel directly in your App Store/Google Play subscription settings - Loot Crate cannot cancel those on your behalf.

What happens when you cancel

Access and delivery

After cancellation, your subscription typically remains active until the end of the paid term.

You will continue to receive boxes already paid for; future scheduled shipments stop after the current billing period ends.

Billing and data

To avoid being charged for the next period you must cancel at least 48 hours before renewal.

Loot Crate retains account and order data per its terms; review the Terms of Service for details at Loot Crate Terms of Service.

Will I get a refund?

Standard subscription refunds

Loot Crate generally does not issue refunds for canceled subscriptions or provide prorated refunds for mid-term cancellations.

Cancellation prevents future billing but typically does not result in reimbursement for the current paid period.

Product returns and exceptions

  • Refunds for returned physical products are usually limited to the product price only and exclude shipping and handling costs.
  • Loot Crate’s published terms do not guarantee a statutory 14‑day cooling‑off right for subscriptions; check the company policy and contact support if you believe you have an exception.

Loot Crate plans and pricing

Rates (SGD estimates)

Below are approximate Singapore-dollar converted estimates reported by a media source. Exact checkout pricing may differ due to exchange rates, shipping, and taxes.

Plan table

Plan Price Period Features
1-month (converted estimate) S$42.00 Monthly Standard monthly Loot Crate box; U.S. pricing converted approximately to SGD; delivery to Singapore (estimate)
3-month (converted estimate) S$39.00 per month 3-month prepaid Discounted rate for 3‑month subscription; estimated SGD conversion; free delivery (per media claim)
6-month (converted estimate) S$38.00 per month 6-month prepaid Discounted rate for 6‑month subscription; estimated SGD conversion; free delivery (per media claim)
12-month (converted estimate) S$37.00 per month 12-month prepaid Lowest rate with free bonus T‑shirt; estimated SGD conversion; free delivery (per media claim)

Your consumer rights in Singapore

Cooling-off and remote transactions

Singapore provides a 14‑day cooling‑off period for certain unsolicited or direct sales (e.g., door‑to‑door, telemarketing), but this does not automatically apply to subscription services.

Subscription cancellation and refund rights depend on the merchant’s terms and the nature of the sale.

Practical steps and escalation

  • Keep records of orders, confirmations, cancellations, and communications with Loot Crate.
  • If you cannot resolve a billing or non-delivery dispute, consider contacting your card issuer, payment platform, or using Singapore small claims procedures.
  • Review Loot Crate’s terms and returns pages: Terms of Service and Returns & Refunds.

Customer experiences

Positive feedback

Some early and current reviewers praise appealing themes and exclusive collectibles that match fan interests.

Collectors sometimes value specific exclusive items and limited‑edition drops.

Negative feedback and patterns

  • Public review platforms show many complaints about delayed or missing shipments and customer service responsiveness (see Trustpilot and Sitejabber).
  • Common user complaints include perceived poor item quality, multiple charges without delivery, and difficulties obtaining refunds.

See example review pages: Trustpilot and Sitejabber.

Documentation checklist

Essential items to gather

  • Account email and username used for Loot Crate.
  • Subscription or order ID(s) from your account or confirmation emails.
  • Payment receipts, bank/statement entries showing recurring charges.

Supporting communications

  • Screenshots of your subscriptions page or cancellation confirmation.
  • Copies of emails sent to support@lootcrate.com and any responses received.
  • Tracking numbers and delivery evidence if disputing non‑delivery.

Common mistakes

Missing the cancellation window

A frequent error is cancelling within 48 hours of renewal and still being charged for the next cycle.

Always cancel at least 48 hours before the scheduled renewal to avoid the upcoming payment.

Wrong cancellation method or missing confirmation

Canceling in App Store/Google Play requires action in that store; cancelling on lootcrate.com will not stop store‑handled subscriptions.

Not saving cancellation confirmation or failing to log communications often makes disputes harder to resolve.

Comparative recap

Quick method comparison

Method Ease Refund likelihood Action required
Website (lootcrate.com) Easy - self‑service via My Subscriptions Low - no prorated refunds typically Log in, cancel 48+ hours before renewal
Email (support@lootcrate.com) Moderate - requires written request and ID Low - follows same refund policy Email account email and subscription/order ID; keep replies
App Store / Google Play Requires store navigation - not via Loot Crate Depends on store policies Cancel in your device’s store subscription settings

After cancelling

Immediate follow-up

  • Save any cancellation confirmation or email from Loot Crate as proof.
  • Monitor your payment method for any unexpected charges after cancellation.

If problems persist

  • Contact Loot Crate support again and reference prior messages and documentation.
  • If unresolved, dispute charges with your card issuer or payment provider and consider small claims if necessary.
  • Reference Loot Crate policies: Terms of Service and Returns & Refunds.

Address

Headquarters mailing address

Loot Crate (registered/known mailing address):

3401 Pasadena Ave., Los Angeles, CA 90031-1929, USA

Support contact

For cancellations or account issues, email: support@lootcrate.com.

For company policies see: https://lootcrate.com/pages/terms-of-service.

FAQ

To cancel your Loot Crate subscription via the website, log in at https://lootcrate.com/ and navigate to My Subscriptions. Select the subscription you wish to cancel and choose Cancel Subscription. Ensure you cancel at least 48 hours before the next renewal to avoid being charged.

Typically, Loot Crate does not issue refunds for canceled subscriptions, meaning you will not receive a reimbursement for the current billing period. Cancellation stops future billing but does not affect the boxes already paid for.

Yes, you can cancel your Loot Crate subscription by sending a cancellation request to support@lootcrate.com. Include your account email and subscription or order ID in your email. Remember to keep a record of your correspondence.

After canceling your Loot Crate subscription, it remains active until the end of the paid term. You will continue to receive any boxes already paid for, but future shipments will stop after the current billing period.

Yes, you must cancel your Loot Crate subscription at least 48 hours before the next renewal date to avoid being charged for the upcoming billing cycle.