Cancellation Output Arcade: Easy Method

What is Output Arcade

Overview

Output Arcade is a subscription service that provides access to the Arcade plugin and a large, regularly updated sample library for music production.

Key features

The subscription includes the Arcade plugin, daily additions to the sample library, and access to presets and loops that integrate with common DAWs and workflows.

How to cancel Output Arcade

Primary (recommended) - Output account dashboard

• Log in to your Output account at your account dashboard.
• Go to the Subscription section and click "Cancel Subscription".
• Cancellation via the Output dashboard stops future billing; follow on-screen prompts and keep any confirmation shown.

App Store / Google Play notes and alternative

• Cancelling via the App Store (iOS) is not reliable and may not stop billing.
• Cancelling via Google Play (Android) is similarly ineffective; you must cancel via your Output account dashboard.
• If you used a store to subscribe, check the store's own refund policies, but still cancel in your Output account to stop future Output billing.

Optional formal notice (registered mail)

• You may optionally send a formal cancellation letter by registered mail to Output’s Canadian address for proof.
• Registered-mail is not required if you cancel via the account dashboard; it serves as additional documentation only.

What happens when you cancel

Billing and renewal

Cancelling through your Output account stops future billing and prevents further automatic renewals.

Monthly cancellations are reported as immediate and will stop future charges.

Access to content and data

After cancelling, access to the plugin and library depends on your remaining paid period and licensing terms; keep any on-screen confirmation of cancellation for your records.

Export or save any personal settings or presets before cancelling if you wish to retain them locally.

Will I get a refund?

Monthly subscriptions

• Monthly subscriptions are non-refundable and non-returnable.
• Do not expect automatic refunds after a monthly billing period.

Annual and other purchases

• Annual subscriptions: refundable only if requested within the first 30 days after purchase.
• Perpetual plugins/instruments purchased on Output.com: refundable within 14 days (excludes Expansion Packs and third-party purchases); refunds processed within 2 - 4 weeks.
• App Store / Google Play purchases: follow the store’s refund policy; any refund is at the store’s discretion.

Output Arcade plans and pricing

Pricing summary

Approximate Singapore-dollar prices based on a USD→SGD conversion; actual charges may vary with taxes and payment method.

Plans

Your consumer rights in Singapore

General statutory position

Singapore consumer protection laws offer limited statutory cooling-off rights for certain types of sales (commonly 5 - 7 days for doorstep sales).

Digital downloads and online subscription services typically have limited statutory cooling-off rights once access or use has begun.

Practical advice for Singapore residents

• Retain proof of cancellation (screenshots, confirmation emails, registered-mail receipts).
• If you require a refund, request it promptly and reference Output’s published refund windows (30 days for annual, 14 days for perpetual purchases).
• If disputing a charge with your bank or card issuer, keep all correspondence and receipts to support your claim.

Customer experiences

Positive feedback

• Users praise Arcade’s creative interface, inspiring loops, textures, and daily sample additions for maintaining freshness.
• Many highlight fast workflow and sound quality for idea generation and production.

Negative feedback

• Frequent complaints about unexpected billing or continued charges after attempted cancellation, and confusion between 'pause' and 'cancel'.
• Technical reports include crashes, failed downloads, DAW performance issues, and buggy plugin behavior; some users find the interface cluttered and support slow.

Sources: community summaries and reviews capture a mix of praise for sound/design and criticism for billing and technical issues.

Documentation checklist

Essential items to collect

• Account email used for subscription and any Output confirmation emails.
• Screenshot or PDF of the cancellation confirmation from your Output account.
• Payment records or bank/credit card statement showing the charge.

Optional supporting evidence

• Registered-mail receipt if you sent a formal cancellation letter to Output’s address.
• Correspondence with support and any ticket numbers or replies.

Common mistakes

Cancelling in the wrong place

Many users cancel via the App Store or Google Play and assume the subscription with Output is cancelled. In practice, that may not stop Output billing.

Always cancel within your Output account dashboard to ensure Output stops future billing.

Assuming automatic refunds or immediate deactivation

Do not assume a full refund after cancelling a monthly plan; monthly subscriptions are non-refundable.

Also avoid deleting the app or uninstalling the plugin before obtaining cancellation confirmation and saving records.

Comparative recap

At-a-glance comparison

After cancelling

What to do immediately

• Save or screenshot the cancellation confirmation from your Output account dashboard.
• Keep payment records and note the cancellation date for any disputes.

Helpful resources and contact

• Output refunds and returns information: Output - Refunds and Returns
• Step-by-step cancellation guide and sample letter: Postclic - Cancel Output Arcade
• For user experience context and reviews: Producersphere - Output Arcade review

Address

Registered-mail address (optional)

If you choose to send a formal cancellation letter by registered mail, address it to:

170 - 422 Richards Street, Vancouver BC V6B 2Z4, Canada

Notes about mailing

Registered mail provides proof of delivery and can supplement your online cancellation, but cancelling via your Output account remains the preferred and supported method.