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Cancel MEGA
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Cancellation service #1 in Singapore
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I hereby notify you of my decision to terminate the contract relating to the Mega service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Mega: Easy Method
What is Mega
Overview
Mega is a subscription gaming service that offers access to a catalogue of interactive games for a recurring fee. It operates online and offers tiered paid plans with different storage and usage allowances.
Service in Singapore
Mega is offered to users in Singapore through in-app purchases (App Store, Google Play) and directly via its web billing. Billing and refunds depend on where you purchased the subscription.
How to cancel Mega
Cancel via App Store (iOS)
- Open the App Store on your iOS device and tap your avatar.
- Go to Subscriptions → MEGA → Cancel. Apple handles billing and renewals.
- Cancel at least 24 hours before the next billing to avoid auto-renewal.
Cancel via Google Play (Android) or web
- Google Play: Open Play Store → profile icon → Payments & subscriptions → Subscriptions → MEGA → Cancel. Google manages billing.
- Web (MEGA direct): Log in at your MEGA account on the web → Billing/Subscription settings → Cancel plan to stop future charges.
- For store-managed purchases (Apple/Google) you must cancel in the store; MEGA cannot cancel on your behalf for those.
What happens when you cancel
Access after cancellation
If you cancel a paid plan, your subscription usually remains active until the end of the current paid period. You will retain access to the service until that date.
Renewal and data
Auto-renewal stops after a successful cancellation, provided it was processed in time. Your account data and any stored game progress may remain according to MEGA's account policies.
Will I get a refund?
Refunds for web purchases
MEGA states refunds are generally not available once service has been accessed or transfer quota used. There is no automatic 14-day cooling-off commitment in MEGA's standard terms.
Refunds for App Store / Google Play purchases
- Refunds for purchases made through the App Store or Google Play are subject to Apple’s or Google’s policies.
- MEGA cannot directly refund store-managed purchases; use the respective store refund process for mistaken or duplicate charges.
Mega plans and pricing
Available plans (Singapore iOS pricing)
Prices below reflect MEGA’s in-app purchase tiers as listed on the Singapore App Store. Confirm current pricing in the App Store before purchase.
Plan details
| Plan | Price | Period | Features |
|---|---|---|---|
| PRO LITE Monthly | S$ 8.98 | monthly | 400 GB storage, transfer quota per MEGA definitions |
| PRO I Monthly | S$ 17.98 | monthly | 2 TB storage |
| PRO II Monthly | S$ 34.98 | monthly | 8 TB storage |
| PRO III Monthly | S$ 49.98 | monthly | 16 TB storage |
| PRO LITE Yearly | S$ 89.98 | annual | 400 GB storage (annual billing) |
| PRO I Yearly | S$ 179.98 | annual | 2 TB storage (annual billing) |
| PRO II Yearly | S$ 349.98 | annual | 8 TB storage (annual billing) |
| PRO III Yearly | S$ 499.98 | annual | 16 TB storage (annual billing) |
Your consumer rights in Singapore
Legal context
Singapore consumer protection law (for example the Consumer Protection (Fair Trading) Act) provides remedies for defective or mis-described services.
Practical steps under local rights
- Keep records and contact MEGA support first - attempt informal resolution.
- If unresolved, consider contacting Consumers Association of Singapore (CASE) for guidance on escalation and mediation.
Customer experiences
Positive reports
- Some users successfully cancelled or received refunds when following correct store or MEGA procedures.
- There are reports of MEGA support assisting with refunds in specific, discretionary cases.
Negative reports
- Users report difficulty locating the cancel button or failing to cancel correctly in App Store/Play Store, leading to continued charges.
- Some have experienced delays or lack of response from support for refund requests, especially with mistaken annual vs monthly purchases.
Documentation checklist
What to gather before you contact support
- Receipts or transaction IDs from App Store, Google Play, or MEGA web billing.
- Screenshots of your subscription page, renewal date, and any charges on your card.
How to submit
- Contact MEGA support from the registered account email (support@mega.nz is the documented support address).
- If purchased through a store, initiate the store refund request in parallel and keep proof of that submission.
Common mistakes
Canceling in the wrong place
Many users assume cancelling inside the MEGA app will stop store-managed subscriptions. For App Store or Play Store purchases you must cancel via the respective store.
Timing and confirmation
Failing to cancel at least 24 hours before renewal or not checking for a cancellation confirmation can cause unexpected charges.
Comparative recap
Quick method comparison
| Platform | Where to cancel | Who handles billing | Refunds |
|---|---|---|---|
| App Store (iOS) | Apple Subscriptions in the App Store | Apple | Subject to Apple refund policy; MEGA cannot directly refund |
| Google Play (Android) | Google Play Store → Subscriptions | Subject to Google refund policy; MEGA cannot directly refund | |
| Web (MEGA direct) | MEGA account → Billing/Subscription settings | MEGA (direct billing) | Refunds generally discretionary; not guaranteed after service used |
After cancelling
Check confirmation and access
After cancelling, confirm you received a cancellation confirmation email or see the subscription marked as cancelled in the relevant store or your MEGA web account.
Useful official link
If you use the App Store, check MEGA's App Store listing for in-app purchase details: MEGA on the Singapore App Store.
Address
Registered or postal address
No dedicated physical or postal address for the gaming service “Mega” (mega.com.sg) was identified in available sources. No address is provided for cancellation via postal means.
Support contact
For cancellations and refund requests, contact MEGA support from your registered email (support@mega.nz). For store purchases, use the App Store or Google Play refund flow.