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I hereby notify you of my decision to terminate the contract relating to the Astral Coach service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Astral Coach: Easy Method
What is Astral Coach
Service overview
Astral Coach is a subscription-based digital wellness service offering astral guidance, natal chart analysis and personalized predictions via its website.
Access and billing are managed online through accounts on the Astral Coach site.
How it is delivered
The service runs on a paid subscription model with a short trial and a recurring monthly plan listed in USD on the official site.
Terms and user obligations are published on Astral Coach’s site and terms pages.
How to cancel Astral Coach
Cancel via website (recommended)
- Go to the official site and log into your account: astralcoach.com/en.
- Scroll to the bottom of the site and click the "Manage Subscriptions" footer link, then log in when prompted.
- Find the clearly labeled cancel/unsubscribe button and follow the on-screen steps to cancel.
Cancel via Help / Support
- Open the Help or Contact form on the site (support page) and submit a cancellation request.
- Provide your name, the email used to sign up, a subject such as "Cancel Subscription", select type "cancellation" or "subscription renewal management", add a short message, then send.
What happens when you cancel
Access after cancellation
Cancellation takes effect at the end of the current paid period; you retain access until that date.
Deleting the app or support emails alone does not stop billing; you must cancel via the account management flow.
Renewal and data
Auto-renewal stops for future billing cycles once cancellation is processed, but past charges remain unless a refund is issued.
Account data and content access policies are governed by Astral Coach’s terms of use; review their terms for details: Terms of Use.
Will I get a refund?
Official refund stance
Astral Coach states that refunds are not provided after a subscription charge; refunds are only given at Astral Coach’s sole discretion or where law requires otherwise.
This policy is published on their site and reflected in reported guidance from support channels.
Exceptions and how to request
- Refunds are unlikely after a charge but may be provided in rare cases at Astral Coach’s discretion.
- If you believe a refund is justified (wrongful charge, misrepresentation), contact support with evidence and request a review.
Astral Coach plans and pricing
Price overview
Prices are quoted in USD on the official site and can vary by region. Conversions to SGD are approximate.
Below table shows the pricing data published in verified sources.
| Plan | Price | Period | Features |
|---|---|---|---|
| Trial | US$0.50 (approx S$0.68) | 7-day trial | Natal chart analysis trial |
| Monthly Subscription | US$9.90 (approx S$13.50) | Monthly | Regular astral counseling, custom predictions, important days content |
Your consumer rights in Singapore
Legal framework
Singapore consumers are protected by the Consumer Protection (Fair Trading) Act (CPFTA) for unfair practices and misrepresentation.
However, digital subscription services may be limited from refunds if terms clearly state "no refunds," unless there is demonstrable unfair trading or false claims.
Practical advice for Singapore users
- Keep clear evidence (receipts, timestamps, screenshots) if you believe a charge or marketing claim was misleading.
- If you suspect unfair practice, you can seek advice from local consumer protection bodies; provide proof of terms and communications.
Customer experiences
Positive feedback
There is very little notable positive feedback publicly available; most reported comments are complaints, and few positive reviews were found on mainstream review channels.
Positive mentions typically note access to natal chart insights during the trial period.
Negative feedback and common themes
Many users report difficulty cancelling and recurring unexpected charges after initial low trial amounts.
Numerous complaints mention unresponsive or unhelpful support and needing multiple attempts or external reviews to complete cancellation.
Documentation checklist
What to gather before contacting support
- Account email address used to sign up.
- Payment receipts and the date(s) of charges.
- Screenshot(s) of your subscription management page or attempted cancellations.
Records to keep after cancelling
- Confirmation of cancellation (email or screenshot) with date and time.
- Support ticket IDs or copies of messages exchanged with support staff.
Common mistakes
Deleting app or emails instead of cancelling
Simply deleting the app or subscription emails does not stop recurring billing. Cancellation must be done through Manage Subscriptions in your account.
Users who remove the app but do not cancel have reported continued charges.
Using a different email or missing confirmation
Attempting cancellation from an email that is not tied to the subscription can fail; always use the account email on file.
Failing to save a cancellation confirmation can make disputes harder to prove later.
Comparative recap
Quick plan comparison
| Plan | Price | Period | Key notes |
|---|---|---|---|
| Trial | US$0.50 | 7-day trial | Low-cost trial; watch for auto-enrolment into monthly plan |
| Monthly Subscription | US$9.90 | Monthly | Recurring billing; refunds unlikely except at company discretion |
After cancelling
Confirming cancellation
Save any cancellation confirmation you receive and monitor your bank statement for subsequent charges.
If you are charged after cancellation, contact support immediately with your evidence.
Where to find official information
Official account management and support are on Astral Coach’s site: astralcoach.com/en.
See the service terms for policy details: Astral Coach Terms of Use.
Address
Registered address information
Astral Coach does not publicly list a postal business address on the verified site pages used for this guide.
For official contact, use the site’s support/contact form as the primary channel.
How to contact officially
Visit the official site to log in and access Manage Subscriptions or the Help/Contact form: Astral Coach website.
Refer to the published terms for policies and support procedures: Terms of Use.