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Cancel REVERSE HEALTH
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I hereby notify you of my decision to terminate the contract relating to the Reverse Health service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Reverse Health: Easy Method
What is Reverse Health
Overview
Reverse Health is a subscription service that provides personalised wellness and weight-loss coaching, meal plans, workouts, and tracking tools delivered via an app and web platform.
The company operates under Reverse Health’s Terms of Service and offers digital subscriptions billed directly or through app stores.
Core services
Core features include recipes, meal planning, fitness programs, trackers and guided coaching intended to improve chronic health indicators over time.
Subscriptions may include different tiers and billing periods; pricing is displayed in US dollars on official pages and app stores.
How to cancel Reverse Health
Cancel from the web (direct subscription)
- Open the Reverse Health Platform and go to the “Manage Subscription” section.
- Follow the on-screen cancellation steps; cancellation takes effect at the end of the current subscription period.
- If you have trouble, you may email support at help@reverse.health for assistance.
Cancel from app stores (iOS / Android)
- iOS (App Store): Open App Store → Account → Subscriptions → select Reverse Health → Cancel. See Apple billing rules for renewals/refunds.
- Android (Google Play): Open Google Play → Account → Payments & Subscriptions → select Reverse Health → Cancel. See Google billing rules for renewals/refunds.
- App-store cancellations must be performed in the respective store settings; the app developer cannot cancel App Store or Google Play subscriptions for you.
What happens when you cancel
Access after cancellation
Cancellation ends future renewals but your subscription usually remains active until the end of the current paid period.
You will retain access to paid features through that period unless otherwise stated in the billing terms.
Billing and renewals
For direct web subscriptions, cancellation stops automatic renewal at period end. For app-store purchases, the store manages renewals and refunds per their policies.
Unexpected charges after cancellation attempts are a common complaint; keep confirmation screenshots and dates for record-keeping.
Data and account
Account data and progress typically remain associated with your account unless you request deletion under the service’s privacy or account settings.
Check the Terms of Service for specifics on data retention and deletion requests.
Will I get a refund?
General refund policy
Digital subscriptions are generally non-refundable unless specified in the published policy or an exception applies.
Reverse Health’s refund policy lists limited exceptions and procedures for requesting refunds via support.
Exceptions and special cases
- Full refund may be requested if you did not receive access to your personalised weight-loss coaching program within 14 days.
- If you received a defective product and the issue remains unresolved after 14 days you may request a full refund via help@reverse.health.
- Fair Refund Policy: if medical constraints or lack of desired results occur despite “good faith efforts” (14 consecutive days of adherence), you may request a full refund within 35 days with supporting documentation.
Refund timing and chargebacks
Approved refunds are processed within 10 business days to the original payment method.
Initiating chargebacks with your bank may delay or void an approved refund; follow the provider’s refund process first.
Reverse Health plans and pricing
Available plans (summary)
Below are the plan names, approximate USD prices and core features as listed in verified sources.
Check your app store or the platform for exact local (SGD) pricing and available tiers.
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly (approximate USD) | US$15.19 (~S$???) | Monthly | Access to recipes, meal plans, fitness, trackers |
| Monthly lower-tier (approximate USD) | US$9.99 (~S$???) | Monthly | Basic paid access; details unspecified |
| Annual (approximate USD) | US$89.99 (~S$???) | Annual | Premium access; likely includes offline mode, support |
| Premium annual (approximate USD) | US$129.99 (~S$???) | Annual | Includes full paid features with ~10% savings |
Notes on local pricing
Prices are shown in US dollars on official sources and may convert differently in Singapore app stores.
For exact SGD pricing, check the Apple App Store, Google Play in Singapore, or contact support.
Your consumer rights in Singapore
Legal overview for Singapore consumers
Reverse Health’s publicly available policies do not specifically describe Singapore statutory rights.
Singapore consumers may not have the same withdrawal rights that apply in the EU/EEA/UK for digital content; recourse will typically depend on contract terms and general consumer protection laws.
Practical steps if you face issues
- Keep receipts, subscription confirmations and screenshots of cancellation attempts.
- Contact Reverse Health support at help@reverse.health and request a written response.
- If unresolved, consider contacting your payment provider to dispute unauthorised renewals, and preserve all correspondence as evidence.
Customer experiences
Positive feedback
Many users praise the app’s user-friendly design, meal planning, recipes and shopping lists, and report health improvements like weight loss and increased energy.
Reviewers also value the variety of workouts, tracking tools, and motivational format described in multiple reviews.
Negative feedback
Common complaints include unexpected automatic renewals after trials, difficulty cancelling or obtaining refunds, and reports of unclear trial-to-subscription conversions.
Some users describe poor customer support and disputed charges; keep records if you encounter these issues.
Documentation checklist
What to gather before contacting support
- Purchase confirmation email or receipt showing date and payment method.
- Subscription settings screenshot showing plan and renewal date.
- Screenshots or records of cancellation attempts and any confirmation messages.
- App-store subscription screenshots if purchased via Apple or Google Play.
Evidence for refund requests
- Proof you lacked access to the personalised program within 14 days, if applicable.
- Documentation of 14 days of unresolved defective product issues, where relevant.
- For Fair Refund Policy claims, 14-day adherence records and supporting medical or other documentation within 35 days of purchase.
Common mistakes
Not cancelling in the correct place
Example: cancelling inside the app when the purchase was made through the App Store. App-store subscriptions must be cancelled in Apple or Google account settings.
Always verify where you were billed (direct card vs App Store/Google Play) before attempting cancellation.
Missing time windows and poor documentation
Example: assuming refunds apply after long periods or failing to save confirmation screenshots of cancellations and trials.
Chargebacks initiated before contacting support can complicate or void official refund processes.
Comparative recap
Quick comparison of cancellation and refund paths
| Feature | Web (direct) | App Store (iOS) | Google Play (Android) |
|---|---|---|---|
| Where to cancel | Manage Subscription on the Platform | App Store → Account → Subscriptions | Google Play → Account → Payments & Subscriptions |
| Who processes refunds | Reverse Health support (help@reverse.health) | Apple handles billing/refunds per its policies | Google handles billing/refunds per its policies |
| Effect of cancellation | Stops renewal; access until period end | Store-managed; access until period end | Store-managed; access until period end |
Takeaway
Cancel in the same place you were billed, keep records, and use the provider’s refund channels before pursuing chargebacks.
For app-store purchases, refer to the store’s billing rules; for web purchases, contact Reverse Health support.
After cancelling
Next practical steps
- Save cancellation confirmation and the date your access ends.
- Monitor your bank or card statements for any unexpected charges after the end date.
- If you need a refund, submit the documented request to help@reverse.health with supporting evidence.
Helpful official links
Address
Company legal address
Reverse Health lists its legal entity and address in Latvia in official legal documents and Terms of Service.
Refer to the Terms of Service for the full legal and contact details.
Singapore presence
There is no specific Singapore mailing or cancellation address listed in the publicly available policies.
If you require local assistance, contact support at help@reverse.health and check your app store for local billing records.