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Cancellation Medi-Share: Easy Method
What is Medi-Share
Overview
Medi-Share is a faith-based health sharing program in which members contribute monthly shares to help pay eligible medical expenses of other members.
It is not traditional insurance; participation involves discretionary sharing according to program guidelines rather than guaranteed statutory claim payments.
How it works
Members submit eligible medical bills and the community shares approved amounts according to the program’s guidelines and membership rules.
Membership involves monthly contributions (Monthly Share) and adherence to Medi-Share’s published guidelines and administrative processes.
How to cancel Medi-Share
Voluntary cancellation (member-initiated)
- Notify Medi-Share by mail, e-mail, fax, or phone at least 15 days before the desired Cancellation Date.
- Include your account number, reason for cancelling, signature, complete address, and desired effective date when you send the notice.
- Cancellations notified in time normally take effect on the first day of the following month.
Involuntary cancellation (nonpayment) and app-store enrollments
- Medi-Share membership is cancelled if a member fails to deposit the Monthly Share for more than two months; the Cancellation Date is the last day of the month for which the last Monthly Share was deposited.
- If you enrolled via an app store but not directly through that store, cancelling through the app store does not cancel your Medi-Share membership - you must contact Medi-Share directly to stop membership.
What happens when you cancel
Access and account status
Once cancelled, you will no longer be an active member from the effective Cancellation Date and future medical bills will not be eligible for sharing after that date.
Access to member-only services (portal, sharing program benefits) typically ends with membership termination.
Record keeping and follow-up
Keep copies of your cancellation notice and any confirmations from Medi-Share for your records.
Monitor bank or payment accounts to ensure future Monthly Shares are not taken after cancellation takes effect.
Will I get a refund?
Published refund policy
Medi-Share does not have a single publicly stated general refund policy; refunds are handled on a case-by-case basis.
There is no automatic statutory 14-day cooling-off period or explicit automatic refund provision mentioned in the available Help Center or Terms information.
Requesting refunds and exceptions
If you believe you are owed a refund, contact Medi-Share promptly and provide payment records and a clear explanation of the request.
Keep written proof of all communications; any refund outcome will depend on Medi-Share’s discretionary review of your situation.
Medi-Share plans and pricing
Availability of pricing
Medi-Share pricing information is published for U.S. residents in USD and via the official pricing tools; there is no Singapore-specific pricing published.
Do not rely on unofficial quotes - always check the official Medi-Share site for current plan details and eligibility rules.
Where to check official details
For the most reliable and up-to-date plan and pricing information, consult Medi-Share’s official website and pricing tools.
Visit the official resources rather than third-party summaries when making decisions about coverage or cancellation.
Your consumer rights in Singapore
Regulatory status
Medi-Share is a health sharing program, not insurance, and is not regulated in the same way as licensed insurance products.
Because it is not regulated as insurance, consumer protections that apply to regulated insurance products may not apply to Medi-Share membership and claims.
Practical steps for Singapore consumers
Keep clear records of all communications, payments, and cancellation notices if you are in Singapore and dealing with a Medi-Share membership.
If you need clarity on regulatory protections or have a consumer dispute, consider consulting local consumer protection bodies or legal advice for Singapore-specific guidance.
Customer experiences
Positive feedback
Some members note long operational history and an easy-to-use member portal, with no stated annual or lifetime sharing maximums in member materials.
These features are frequently mentioned as reasons some people choose the program.
Negative feedback
Other members report frustrations: slow or denied sharing of claims, complex paperwork, and customer service issues that can make claim resolution stressful.
Users also emphasize that sharing decisions are discretionary and sharing may be denied for reasons such as pre-existing conditions or paperwork problems.
Documentation checklist
What to include in your cancellation notice
- Full name on account and Medi-Share account number.
- Desired effective cancellation date and reason for cancelling.
- Full mailing address and a dated signature (or authenticated e-signature if accepted).
- Copies of recent Monthly Share payments and any confirmation numbers.
Supporting records to keep
- Sent copies of the cancellation notice and proof of delivery (registered mail receipt or email/fax confirmation).
- All correspondence with Medi-Share and any confirmation of cancellation.
- Bank/transaction records showing stopped payments after cancellation is effective.
Common mistakes
Cancelling through the app store
Many members assume cancelling a subscription through an app store will stop Medi-Share membership. If you enrolled outside the store, this will not cancel your account.
Always contact Medi-Share directly when cancelling to confirm membership termination.
Timing and missing information
Failing to provide at least 15 days’ notice, omitting your account number, or not signing the cancellation can delay or void the request.
Also, stopping payments without submitting a formal cancellation notice can trigger involuntary cancellation and disputes over any outstanding months.
Comparative recap
Quick comparison
Main takeaways
| Feature | Medi-Share | Typical Regulated Health Insurance |
|---|---|---|
| Regulation | Health sharing program; not regulated as insurance. | Usually regulated by insurance authorities and subject to insurance law. |
| Claim payments | Discretionary sharing according to program guidelines; not guaranteed. | Claims are paid according to policy terms and regulatory protections. |
| Refunds | No published general refund policy; refunds handled case-by-case. | Refunds/cooling-off rights often specified by law and policy documents. |
| Cancellation trigger | Nonpayment for more than two months or voluntary notice (15 days before desired date). | Cancellation rules and grace periods vary; regulated plans usually have defined statutory notice/grace rules. |
| Contact for cancellation | Must contact Medi-Share directly (mail, e-mail, fax, phone); app-store cancel may not work. | Contact insurer or agent; many insurers allow online or agent-assisted cancellations. |
After cancelling
Steps to take after cancellation
Obtain written confirmation of your cancellation and retain it together with payment records and postage/proof of delivery.
Arrange alternative coverage if you need ongoing medical protection and monitor your bank statements for any post-cancellation charges.
Helpful links
Official Medi-Share guideline page (cancellation and membership rules): Medi-Share senior assist guidelines.
A third-party cancellation guide summarising steps: Postclic - how to cancel Medi-Share.
Address
Mailing address
P.O. Box 120099, West Melbourne, FL 32912‑0099.
How to send
Send cancellation notices by registered mail or use e-mail/fax/phone and keep proof of delivery and all confirmation communications.
Retain copies of everything for your records in case you need to show timing or content of the cancellation request.
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Written by Eugene Chong
Digital-law graduate · 3 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 3 years.