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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Vedix service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Vedix: Easy Method
What is Vedix
Overview
Vedix is a personalised Ayurvedic hair-care service that creates formulations based on an individual assessment of hair type and needs.
The company operates an account-based model and ships tailored hair products to customers on a recurring basis.
Services offered
Vedix provides customised shampoos, conditioners and treatment oils blended to a user's profile and delivered periodically.
Services include a dosha-style assessment, product formulation and fulfillment through recurring shipments.
How to cancel Vedix
Cancel from your account
- Sign in to your Vedix account on the Vedix website and open your subscription or orders page.
- Locate the active subscription and use the “Cancel subscription” or similar option to stop future shipments.
- Save any confirmation messages or screenshots that show the cancellation was completed.
Cancel by contacting support
- If you cannot cancel through the dashboard, contact Vedix support as described in their refund or help pages.
- Refer to the official refund policy pages for contact and process details: Global refund policy and Hong Kong refund policy.
What happens when you cancel
Billing and renewals
Once cancelled, future recurring charges should stop and no new shipments will be scheduled.
Charges already processed for paid future shipments may be handled per Vedix’s refund and fulfillment policies.
Access and data
Your account access typically remains but subscription benefits tied to active status will end after cancellation.
Vedix may retain order history and account information for service and record-keeping in line with their policies.
Will I get a refund?
General policy
Refund eligibility is determined by Vedix’s refund policy and the specific circumstances of your order.
Check the official refund pages for the full terms: Global refund policy and Hong Kong refund policy.
Common exceptions
- Refunds may be limited for personalised or used products; exceptions depend on product condition and timing.
- Refunds for shipping, customs or currency differences may be subject to additional rules; review the policy before requesting a refund.
Vedix plans and pricing
Where to check pricing
Always check Vedix’s official pricing page or your account checkout for current plan details and currencies.
Official pricing information is the authoritative source; do not rely on third-party summaries for exact amounts.
Note about currency
Publicly available Vedix pricing for some regions is shown in other currencies; no verified Singapore-dollar (SGD) pricing was found in the sources used here.
Confirm the currency and final price on the Vedix checkout or account page before completing any purchase: Vedix pricing page.
Your consumer rights in Singapore
Key rights
Singapore consumers have rights to products that match their description, are of acceptable quality and are fit for purpose.
For faulty or misdescribed goods, you can expect to raise the issue with the seller and seek repair, replacement or refund as applicable.
How to escalate disputes
If a direct resolution with the seller fails, you can pursue dispute resolution channels available in Singapore, including mediation and legal routes.
Keep records of communication and evidence to support any formal complaint or claim.
Customer experiences
Positive feedback
Many customers praise Vedix for personalised formulations and improved hair condition when products match their needs.
Positive reviews often note helpful customer service and noticeable results after consistent use.
Negative feedback
Some customers report issues with cancellations, billing or dissatisfaction with product results; experiences vary by individual case.
Public reviews and ratings can provide perspective; see aggregated customer comments at Trustpilot: Vedix on Trustpilot.
Documentation checklist
Required documents
- Order number or subscription ID
- Account email and full name used for the order
- Purchase date and payment receipt
Helpful extras
- Screenshot of subscription status or cancellation confirmation
- Photographs of any defective or incorrect items, if applicable
- Clear statement of desired resolution (refund, replacement, or cancellation confirmation)
Common mistakes
Missed cancellation timing
A frequent mistake is attempting to cancel after the subscription has already been renewed or a shipment has been processed.
Check shipment and billing dates in your account to avoid unintended renewals.
Insufficient documentation or wrong contact
Customers sometimes contact incorrect support channels or omit key order details, delaying resolution.
Provide order numbers, receipts and clear descriptions to speed up cancellations and refund requests.
Comparative recap
Summary table
| Feature | Effect on cancellation | Recommended action | Period |
|---|---|---|---|
| Active subscription | Stops future shipments when cancelled; invoices already charged may remain | Cancel via account and save confirmation; check for refunds if charged in advance | N/A |
| Prepaid future shipment | Payment may have been processed before cancellation | Contact support with order details to request refund or return per policy | N/A |
| Personalised products | May have stricter return/exchange limits | Review refund policy and provide photos/evidence if product is faulty | N/A |
How to read the table
The table highlights common subscription states and practical steps to take when cancelling.
Use the recommended actions as a checklist to reduce delays and improve the chance of a favorable outcome.
After cancelling
What to monitor
After cancellation, monitor your bank or card statements for any unexpected charges and save all confirmation notices.
If you expect a refund, track communications and timelines provided by Vedix and follow up if needed.
Helpful links
Official refund and policy pages: Global refund policy and Hong Kong refund policy.
Check pricing details before repurchasing: Vedix pricing page.
Address
Corporate address
G‑3 (Ground Floor), Modern Profound Tech Park, Whitefields, Kondapur, Hyderabad, Telangana 500084, India.
This is the corporate/manufacturing address listed for Vedix operations in the provided sources.
Notes about Singapore contact
No Singapore-specific corporate address was found in the verified sources used for this guide.
For Singapore queries, use your account support channels or the Vedix policy/contact pages linked above to reach customer service.