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Cancellation service #1 in Singapore
Bliss is a subscription-based home car-wash service operating in Singapore that offers regular interior and exterior cleaning at customers' locations.
The service is managed by Bliss Services Pte Ltd and is provided through in-app, platform, and direct web subscriptions depending on how you signed up.
Bliss uses recurring subscription billing to schedule regular car-wash visits and related services.
Billing, cancellation, and refund handling depend on the purchase channel (App Store, Google Play, or direct/web subscriptions).
If you cancel via a platform, your subscription typically remains active until the end of the paid billing period.
If you delete your account via Settings > Delete account on the web/direct route, you will lose access immediately or as stated in the app.
Cancelling prevents future renewals but does not retroactively remove charges already billed for the current period.
If you cancel close to a renewal date, monitor your platform account to ensure no unintended charge occurs.
Deleting your account may remove stored data; check the app’s privacy or account settings for retention details.
Request any necessary records (receipts, service history) before deleting your account if you need them later.
Purchases made through the Apple App Store or Google Play are subject to those platforms' refund policies.
Apple and Google handle refund requests directly; the app developer does not process those refunds.
If you are covered by EU/EEA consumer rules, you may have a 14‑day right to a full refund without justification.
Singapore does not provide a statutory 14‑day cooling-off period for digital content unless specifically offered by the seller.
Do not rely on third-party summaries for plan prices. Always check the official Bliss site or the app for the latest pricing and plan details.
For official information, visit the provider’s site listed in the links below.
This guide does not include or speculate on specific prices. Plan costs, promotions, and billing cycles change and must be verified in-app or on the official site.
Refer to your receipt, the store listing, or the Bliss account page for exact charges applied to you.
Under Singapore’s Consumer Protection (Fair Trading) Act, businesses must not misrepresent terms and must allow cancellations as advertised.
There is no automatic 14‑day cooling‑off right for digital subscriptions in Singapore unless the seller offers it explicitly.
For purchases via Apple or Google, platform policies and their refund procedures apply in addition to local law.
If you believe terms were misleading or unfair, you can seek dispute resolution via the Consumers Association of Singapore (CASE) or other local channels.
Some users reported helpful and engaged developer support when reporting issues, particularly during troubleshooting.
Support interactions were described by some as responsive even when problems were complex.
Other users expressed frustration with subscription model changes and perceived unfairness after moving to paid subscriptions.
Complaints include app instability, incorrect detections, high resource use on older devices, and strong negative reactions to perceived aggressive monetization.
Many users try to cancel inside the app but purchased via Apple or Google; platform subscriptions must be cancelled through the respective store account.
Always check your receipt to see which payment method was used before following cancellation steps.
Assuming a refund will be issued after cancelling is a common error. Most charges are non-refundable unless a specific exception applies.
If you think you qualify for a refund, follow platform procedures or contact Bliss support with documentation promptly.
| Platform | How to cancel | Refund handled by | Notes | Period |
|---|---|---|---|---|
| App Store (Apple ID) | Cancel via Apple ID Subscriptions in device Settings | Apple | Remains active until current billing period ends | monthly / annual |
| Google Play | Cancel under Subscriptions in Google Play Store | Cancel before next cycle to avoid renewal | monthly / annual | |
| Web / Direct (Bliss) | Settings > Delete account or in-app account deletion | Developer (Bliss) for direct sales | Generally non-refundable; exceptions possible within 14 days in some jurisdictions | monthly / annual |
Platform purchases use platform cancellation and refund processes; direct purchases follow developer terms.
Always verify the subscription source on your receipt before cancelling or requesting refunds.
Check your email and platform account for confirmation of cancellation and final billing notices.
Keep copies of cancellation confirmations and any messages from support for future reference.
If you need help after cancelling, contact Bliss support through the app or the official website listed below.
For platform refunds, use Apple or Google refund request processes as applicable.
Official Bliss site: Bliss official page
Bliss Services Pte Ltd
8 Kaki Bukit Rd 2, Lobby A, #03-38, Ruby Warehouse Complex, Singapore 417841
No separate cancellation address was found; use the app, the website, or platform stores for cancellation and support requests.
Keep the corporate address for formal correspondence if needed when escalating disputes.
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Written by Jia Hao Rajan
eIDAS legal expert · 3 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 3 years.