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I hereby notify you of my decision to terminate the contract relating to the Homestyler service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Homestyler: Easy Method
What is Homestyler
Overview
Homestyler is a home design app that lets users create and visualise interior spaces in 2D and 3D. It offers furniture libraries, rendering tools, and AI-assisted features for hobbyists and small-scale residential projects.
Where it is offered
Homestyler is available as a mobile app (App Store and Google Play) and as a web service via homestyler.com. Subscriptions and one‑time purchases are offered inside those platforms.
How to cancel Homestyler
If you subscribed through Apple App Store
- Open iOS Settings → tap your name → Subscriptions → select Homestyler → Cancel Subscription.
- Apple processes the cancellation and any refund requests follow App Store policies; Homestyler cannot cancel App Store subscriptions for you.
If you subscribed through Google Play or via the web
- Google Play: Open Google Play → Profile → Payments & Subscriptions → Subscriptions → select Homestyler → Cancel.
- Web (homestyler.com): Log into your account → Account Settings → Subscriptions → Cancel Subscription. Cancelling within roughly 30 minutes may stop the order; orders already shipped follow standard return rules.
- Note: Cancelling inside the Homestyler app may not stop charges if you subscribed through Apple or Google - always cancel with the original store.
What happens when you cancel
Access and renewal
Cancelling turns off auto‑renewal so you will not be billed again at the next cycle. You generally keep access to any paid features until the end of your already‑paid period.
Data and account status
Your account, projects and saved designs are typically retained after cancellation unless you delete the account. If you want data removed, request account deletion through Homestyler support and keep proof of the request.
Will I get a refund?
General policy
There is no automatic 14‑day refund right for digital subscriptions across platforms; refunds depend on the purchase platform (App Store, Google Play, or web) or on one‑off, case‑by‑case exceptions.
Platform differences and exceptions
- App Store / Google Play: Refunds must be requested through Apple or Google; platform rules apply.
- Web purchases: Refunds follow Homestyler’s standard return policy; Homestyler’s terms note they "in principle, once purchased, Homestyler reserves the right to refuse any refunds."
- Partial‑month or pro‑rata refunds are generally not provided.
Homestyler plans and pricing
Price list (Singapore)
The table below lists in‑app and one‑time purchase prices shown in the Singapore App Store listing and verified data sources.
| Plan | Price (SGD) | Period | Features |
|---|---|---|---|
| Weekly Subscription | S$3.98 | Weekly | Access to subscription features in app |
| Monthly Subscription | S$14.48 | Monthly | Auto‑renewing subscription features in app |
| 1 Month Membership Special | S$12.98 | Monthly (special first‑time offer) | Discounted first‑month membership |
| AI credits *20 | S$0.98 | One‑time purchase | 20 AI credits |
| AI credits *100 | S$0.98 | One‑time purchase | 100 AI credits |
| AI credits *200 | S$9.98 | One‑time purchase | 200 AI credits |
| AI credits *1000 | S$34.98 | One‑time purchase | 1,000 AI credits |
| AI credits *2000 | S$59.98 | One‑time purchase | 2,000 AI credits |
| AI credits *2000 (alt price) | S$69.98 | One‑time purchase | 2,000 AI credits (alternative pack) |
| AI credits *1000 (alt price) | S$39.98 | One‑time purchase | 1,000 AI credits (alternative pack) |
Your consumer rights in Singapore
Platform purchases
Purchases made through Apple or Google are governed by those platforms’ terms and refund procedures. Any right to a refund follows the platform policy, not Homestyler’s standalone terms.
Web purchases and local protections
For web purchases, Singapore’s Consumer Protection (Fair Trading) Act may provide protections in some circumstances. Homestyler’s terms state they may refuse refunds in principle.
If you have a dispute over refunds or inability to cancel, you may raise the matter with the Consumers Association of Singapore (CASE) for mediation and guidance.
Customer experiences
Positive feedback
- Users praise an intuitive interface, large furniture library, quality 3D renderings, and generally good value for hobbyists.
- Many find Homestyler suitable for small residential design tasks compared with heavier tools.
Negative feedback
- Common complaints include difficulty cancelling subscriptions and unexpected recurring charges when cancellation routes fail.
- Other issues: app crashes, rendering bugs, slow loading, restricted free features, and perceived decline in customer support responsiveness.
Documentation checklist
What to gather before contacting support or a platform
- Order receipt or transaction ID from Apple, Google Play, or Homestyler web order confirmation.
- Account email used with Homestyler and screenshots of subscription status.
- Bank or card statement showing the charge and dates.
- Copies/screenshots of cancellation attempts or error messages.
Why this helps
- Having clear evidence speeds up platform refund requests and any mediation with CASE or consumer bodies.
- Platforms often require transaction IDs or screenshots to process refund claims.
Common mistakes
Cancelling in the wrong place
A frequent error is attempting to cancel from inside the Homestyler app when the subscription was made via Apple or Google.
If you cancel in the wrong place, the original store still bills you; always cancel via the store used at purchase.
Assumptions about refunds and timing
Assuming a pro‑rata or immediate refund after cancelling is another mistake - partial‑month refunds are generally not provided.
Also, waiting until after automatic renewal to cancel can result in an unexpected new charge; cancel before renewal to avoid this.
Comparative recap
Quick comparison table
| Platform | How to cancel | Refunds typical | Notes |
|---|---|---|---|
| Apple App Store | iOS Settings → Your Name → Subscriptions → Homestyler → Cancel | Handled by Apple; subject to App Store policy | Homestyler cannot cancel App Store subscriptions for you |
| Google Play Store | Google Play → Profile → Payments & Subscriptions → Subscriptions → Homestyler → Cancel | Handled by Google Play policies | Request refunds via Google Play console or support |
| Web (homestyler.com) | Log into account → Account Settings → Subscriptions → Cancel Subscription | Follows Homestyler’s return policy; refunds not guaranteed | Cancelling within ~30 minutes may stop order; shipped items follow return rules |
After cancelling
Check your billing and access
Confirm that auto‑renewal is off in the original store and that you retain access until the end of the paid period.
Monitor your card or bank statement for any unexpected charges in the following billing cycle.
If problems continue
- If you cannot cancel or are charged after cancelling, contact the platform (Apple or Google) before Homestyler for App/Play purchases.
- For web purchase disputes or warranty/after‑sales issues, see Homestyler’s after‑sales policy: Homestyler After‑Sales & Warranty Policy.
- General cancellation guidance and sample letters can be found at: Postclic - Cancel Homestyler guide.
- For community experiences and reported issues, see reviews on: Trustpilot and SiteJabber.
Address
Local company address
HOMESTYLER PTE. LTD.
12 WOODLANDS SQUARE #06-68, WOODS SQUARE, Singapore 737715
Keep for records
Include this address on formal written complaints or postal correspondence if you need to escalate with local consumer bodies.