Cancellation Routine: Simple Process

What is Routine

Overview

Routine (multiple services/brands use similar names) broadly refers to apps and web services that help manage routines, tasks, and home services with subscription models.

Service types

Some offerings focus on personal productivity (habit trackers, planners) while others provide home service management and scheduling.

Sources

Different sites operate under similar names; specific cancellation and refund rules vary by the exact site or app used.

How to cancel Routine

If you subscribed on the web (yourroutine.com)

• Follow the site's cancellation or contact process: submit a cancellation request via the contact page as described in the terms.
• Refer to the terms and conditions for the 30‑day refund window and any required information when requesting cancellation.
• Preview the site terms here: yourroutine.com - Terms & Conditions.

If you subscribed via iOS (App Store)

• Open your Apple ID subscriptions and cancel through Subscriptions. Cancel at least 24 hours before the billing period ends to avoid next charge.
• App Store handles billing and some refund requests through Apple support; the app listing can be viewed here: Routinery on the App Store.
• Note: Deleting the app does not cancel the subscription.

If you subscribed via Google Play (Android)

• Cancel through the Google Play app: Profile > Payments & subscriptions > Subscriptions > Cancel.
• Do not rely on uninstalling the app to stop billing; always cancel the subscription in Google Play.
• Google Play refund rules may differ and sometimes require contacting Google support or the developer.

What happens when you cancel

Access after cancellation

Access typically continues until the end of your current paid billing period unless the provider states otherwise.

Auto‑renewal and billing

Cancelling prevents future auto‑renewals but does not usually trigger an immediate refund unless covered by policy or platform rules.

Data and account retention

Account data retention policies vary by provider; check the service terms or contact support to request data deletion or export.

Will I get a refund?

Yourroutine.com (web) refund policy

• Yourroutine.com offers a 30‑day refund for unopened and unused products; refunds are processed within 5 business days.
• All sales after day 30 are stated as final per the site's terms.
• See the official terms here: yourroutine.com - Terms & Conditions.

Routine.co / other web sites

• Some sites (e.g., routine.co) do not have clearly documented refund policies; eligibility and process may be unclear or undisclosed.
• If no policy is published, contact the support email listed by the service for clarification and keep records of all communications.

Platform (App Store / Google Play) refunds

• Purchases through the App Store are subject to Apple’s refund and support process; contact Apple for refunds.
• Google Play may consider refunds per its policy and developer discretion; use the Play Store refund process if applicable.

Routine plans and pricing

Pricing table

Notes on pricing

Prices are taken from the Singapore App Store listing for ‘Routinery’. Variations likely reflect promotions or regional offers.

Your consumer rights in Singapore

Legal framework

Singapore’s Consumer Protection (Fair Trading) Act protects against unfair practices and misleading representations in many consumer transactions.

Digital goods and services

Rights for digital services depend on contract terms and whether goods/services are defective or misrepresented.

Platform purchases

If you bought through Apple or Google, platform-level refund and dispute channels may apply and often supersede direct merchant routes for billing issues.

Customer experiences

Positive feedback

Users praise some Routine/Routinery apps for useful integration of calendar, tasks, and habit features with clean design and productivity benefits.

Negative feedback

Some reviews note lack of transparency: missing or unclear Terms of Service, refund/cancellation details, and difficulty locating official policies.

Practical takeaway

Check the exact domain or app you used, keep receipts/screenshots, and follow platform cancellation processes to avoid unexpected charges.

Documentation checklist

Before you contact support

• Order ID, subscription receipt, or App Store/Google Play transaction ID.
• Account email and username used for the service.
• Date of purchase, billing period, and screenshots of the subscription status.

When requesting refunds

• State why you want a refund (unused/unopened, duplicate charge, cancellation timing).
• Attach proof and request confirmation of processing time; keep all replies.

Common mistakes

Assuming uninstall cancels subscription

Many users uninstall the app and assume billing stops; uninstalling does not cancel App Store or Google Play subscriptions.

Missing the refund window

For web purchases like yourroutine.com, the 30‑day refund window is strict for unopened/unused items; missing it often means no refund.

Contacting the wrong support channel

Contact the developer or platform depending on where you purchased (web merchant vs App Store/Google Play) to expedite resolution.

Comparative recap

Quick comparison

How to choose action

If billed through a platform, cancel there first and then contact the merchant if needed. If billed on the web, follow the merchant’s contact process and keep evidence.

After cancelling

What to monitor

• Check your bank or card statement for any unexpected future charges.
• Keep confirmation emails or screenshots proving cancellation.

Further help and links

Refer to official merchant terms and the App Store listing for details:

• yourroutine.com - Terms & Conditions
• Routinery on the App Store

Address

Primary contact emails

For cancellation or support, the following emails have been used by services named “Routine” or related brands:

• [email protected]
• [email protected]
• [email protected]

Physical address

Many Routine-branded services do not publish a public physical address for subscription cancellation. If you require a postal address, request it from the support email and retain written confirmation.